SAP Services Info Days 2010

July 21-23, St. Louis

Company xyz logo © SAP 2009 / Page 1

SAP Services Midterm Strategy Executes on the Focus Areas

Deliver Tangible Business Value  Help Customers Become Better Enterprises 
Sustainability Performance & Insight Optimization Quality Assurance Services SAP BusinessObjects Services Business Transformation Services Value Delivery Integrated GTM (esp. Services @ PCN) Enablement SAP Enterprise Support IT Transformation Services Landscape Transformation Product (SLO) Application Lifecycle Management

Help CIOs Reduce TCO 

Service Productization

Deliver Easy-To-Consume Solutions 

Scalability

Service Delivery – incl. ISD program

Market Maker

Focus on Strategic Industries Financial Contribution

Support SAP’s Success 

Growth in Emerging Markets License Sales support – direct and indirect

Foster Personal Growth 
Company xyz logo © SAP 2009 / Page 3

Expanded career paths, certification

Program Management

SAP CRM EHP1 UI Features Balaji Vemugadda CRM Consultant SAP America .

Extensibility . UI Configuration 5. Search Enhancements 3. UI Highlights 4.Agenda 1. Introduction 2.

Web client User Interface – SAP CRM 7.0 EHP1 Key Features © SAP 2009 / Page 6 .

0 EHP1 Key Benefits © SAP 2009 / Page 7 .Web client User Interface – SAP CRM 7.

Extensibility © SAP 2009 / Page 8 .Agenda 1. Search Enhancements 3. Introduction 2. UI Configuration 5. UI Highlights 4.

Search Enhancements Simple Search Company xyz logo © SAP 2009 / Page 9 .

Search Enhancements Paste Multiple Search Values Company xyz logo © SAP 2009 / Page 10 .

UI Highlights 4. UI Configuration 5. Introduction 2. Extensibility Company xyz logo © SAP 2009 / Page 11 .Agenda 1. Search Enhancements 3.

UI Highlights Object Tagging and Favorites Company xyz logo © SAP 2009 / Page 12 .

UI Highlights Go-to Menu and Action Menu Company xyz logo © SAP 2009 / Page 13 .

UI Highlights Paste In Tables Company xyz logo © SAP 2009 / Page 14 .

UI Highlights Central Sharing Tool (CST) Company xyz logo © SAP 2009 / Page 15 .

UI Highlights Tab Chain Definition Company xyz logo © SAP 2009 / Page 16 .

UI Highlights Personalization for Drop Down list box Company xyz logo © SAP 2009 / Page 17 .

UI Highlights Alternative Progress Indicator Type Company xyz logo © SAP 2009 / Page 18 .

Introduction 2. Search Enhancements 3. UI Highlights 4. UI Configuration 5. Extensibility Company xyz logo © SAP 2009 / Page 19 .Agenda 1.

UI Configuration Check Tools Company xyz logo © SAP 2009 / Page 20 .

UI Configuration Check Tools Company xyz logo © SAP 2009 / Page 21 .

Introduction 2.Agenda 1. UI Configuration 5. UI Highlights 4. Extensibility Company xyz logo © SAP 2009 / Page 22 . Search Enhancements 3.

Extensibility Rapid Applications Company xyz logo © SAP 2009 / Page 23 .

Extensibility Rapid Applications Company xyz logo © SAP 2009 / Page 24 .

Extensibility Mashups Company xyz logo © SAP 2009 / Page 25 .

Extensibility Mashups Company xyz logo © SAP 2009 / Page 26 .

Extensibility Application Enhancement Tool (AET) Company xyz logo © SAP 2009 / Page 27 .

Extensibility Application Enhancement Tool (AET) Company xyz logo © SAP 2009 / Page 28 .

Internal Use Only © SAP 2009 / Page 29 Company xyz logo .

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