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P. 1
Ch 10

Ch 10

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Published by cbell_76
Book Description
Publication Date: March 14, 2008 | ISBN-10: 0136007171 | ISBN-13: 978-0136007173 | Edition: 13
Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL.
Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management.
Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.
Book Description
Publication Date: March 14, 2008 | ISBN-10: 0136007171 | ISBN-13: 978-0136007173 | Edition: 13
Robbins/Judge provide the research you want in the language your students understand; accompanied with the best selling self-assessment software, SAL.
Some topics include management functions; the social sciences; helping employees balance work and other responsibilities; improving people skills; improving customer service; motivational concepts; communication; power and politics; conflict and negotiation; culture; and stress management.
Globally accepted and written by one of the most foremost authors in the field, this is a necessary read for all managers, human resource workers, and anyone needing to understand and improve their people skills.

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Published by: cbell_76 on Aug 25, 2012
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10/22/2012

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CH 10
1. How do you explain the growing popularity of teams in organizations?
As organizations have restructured themselves to compete more effectively and efficiently, they haveturned to teams as a better way to use employee talents. Teams typically outperform individuals.Management has found that teams are more flexible and responsive to changing events than aretraditional departments or other forms of permanent groupings. Teams have the capability to quicklyassemble, deploy, refocus, and disband. They are an effective means for management to democratizetheir organizations and increase employee motivations. Teams facilitate employee involvement.
2. What is the difference between a group and a team?
Work Group- A group that interacts primarily to share information and to make decisions to help eachgroup member perform within his or her area of responsibilityWork Team- A group whose individual efforts result in a performance that is greater than the sum of theindividual inputs.
A group’s goal is
 
to share information where as a work teams is collective performance. A group’ssynergy is neutral (sometimes negative) and a team’s is positive. A group’s accountability is individualand a team’s is individual and mutual. A group’s skills are random and varied and a team’s are
complementary
3. What are the four types of teams?
 
Problem-solving teams are groups of 5 to 12 employees from the same department who meetfor a few hours each week to discuss ways of improving quality, efficiency, and the workenvironment.
 
Self-managed work teams are groups of 10 to 15 people who take on responsibilities of theirformer supervisors.
 
Cross-functional teams are employees from about the same hierarchical level, but fromdifferent work areas, who come together to accomplish a task.
 
Virtual teams are teams that use computer technology to tie together physically dispersedmembers in order to achieve a common goal.
4. What conditions of context factors determine whether teams are effective?
The four contextual factors that appear to be most significantly related to team performance are thepresence of adequate resources, effective leadership, a climate of trust, and a performance evaluationand reward system that reflects team contributions.
5. How can organization create team players?

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