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Sandy Red Cross

Sandy Red Cross

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Published by NPRombudsman

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Published by: NPRombudsman on Nov 19, 2012
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12/04/2012

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The American Red Cross and Superstorm Sandy
10/30, “As Coasts Flood, Inland Areas See Blizzards,”
 Morning Edition
 
 
Renee
Montagne: As Hurricane Sandy, or whether at this point in time it‟s
Superstorm Sandy, when it did thunder ashore as a hurricane, Tamara Brownsteinwas assessing the damage. She was working for the Red Cross in Sea Bright, NewJersey.
 
Tamara Brownstein (Red Cross): And we saw a transformer blow, which just kindof lit up the sky. And then everything went black. And so from there, we just
came straight back and we‟ve kind of been hunkering down ever since, which isexactly what we‟ve been telling people in the area to do, as well, because the
number one priority is just safety.
10/30, “States Recovering From Superstorm Sandy,”
Talk Of The Nation
 
 
Neil Conan: Among those responding to the damage after Superstorm Sandy
 – 
theAmerican Red Cross, providing shelter, food and water to those affected by thestorm. Anne Marie Borrego is director of media relations at the American RedCross and joins us now from their offices. And nice of you to join us today.
 
Anne Marie Borrego (American Red Cross): Thanks so much for having me.
 
Conan: And I gather President Obama was just one of your visitors.
 
Borrego: Yes He was. He came by to talk about the storm and to encourage us tokeep up the good work as we continue to respond.
 
Conan: It‟s nice to be encouraged from the very top.
 
 
Borrego: It sure is.
 
Conan: Now, the extent of this storm is massive. How is the Red Crossresponding?
 
Borrego: Well, as of last night, we had
 – 
last night we had 11,000 people
spending the night in more than 250 Red Cross shelters across 16 states. So that‟s
all the way down in Virginia up to
 – 
up through the East Coast. And we expectthat those numbers could increase as the storm moves into cities like Cleveland,Detroit, Chicago and Milwaukee.
 
Conan: And are people going to the Red Cross shelters?
 
Borrego: Yes, they absolutely are going to Red Cross shelters. And there they canvisit with a health counselor or talk with a mental health counselor. They can get ameal and some snacks and get in touch with loved ones by using our Safe andWell feature.
 
Conan: And just tell us a little bit more about that because we have a lot of questions about people asking how they can get in touch with relatives.
 
Borrego: Yes. So there are several ways that people can let others know that
they‟re safe. One is the Safe and Well feature, and you can get to that from our website. All you do is simply register that you‟re safe and well. And then duri
ngthe actual event, the storm, people can go and look you up online and check your
status. Another way to let others know that you‟re safe is by downloading our 
hurricane app. Within our hurricane app, we have a one-
touch I‟m safe feature
that will push out that information to all of your social networks.
 
 
Conan: And so you can send messages to everybody at the same time or at leasttry to.
 
Borrego: That‟s right. So it will basically go up on Twitter and through Facebook to let everybody know that you‟re
OK.
 
Conan: Well, you‟re talking about social media. There‟s a question from Dee byemail: I‟ve been wondering why no one is addressing the cell phone outage in New York City. I‟ve been trying to call people and getting nothing. Are you
having any experience with that?
 
Borrego: So we‟re actually – 
 
I mean here at headquarters we‟re doing just fine, but I know that as we‟ve been communicating with some of our folks in the field,we are noticing that they‟re experiencing some connectivity issues, and that does – 
that definitely does happen.
10/30, “Superstorm Sandy Inspires Hoaxes, Halts Business,”
Talk Of The Nation
 
 
Conan: In the last hour, the Federal Emergency Management Agency, NOAA‟s
National Hurricane Center, the Red Cross and U.S. Coast Guard began a newsconference with the latest storm details, response and cleanup efforts.
 
Andy Carvin: I saw a lot of serious engagement happening, people talking, tryingto track down friends, find out where they can donate money, getting informationfrom the Red Cross, seeing if there were places where they can volunteer.
 
Conan: President Obama has been monitoring events from the White House herein Washington, D.C. Last hour, he paid a visit to the headquarters of the American
Red Cross, and here‟s a little bit of what
he had to say.
 
Quote from Obama: Second thing, the reason we‟re here is because the Red Crossknows what it‟s doing when it comes to emergency response. And so for peopleacross the country who have not been affected, now‟s the time to show the kind of 
generosity that, you know, makes American the greatest nation on Earth. And agood place to express that generosity is by contributing to the Red Cross.
Obviously you can go on their website. The Red Cross knows what they‟re doing.They‟re in close contact wi
th federal, state and local officials. They will makesure that we get the resources to those families as swiftly as possible. And again, Iwant to thank everybody here who is doing such a great job when it comes to the
disaster response…So I just want to thank the incredible response that we‟ve
already seen, but I do want to remind people this is going to take
 – 
this is going totake some time. It is not going to be easy for a lot of these communities to recover
swiftly, and so it‟s going to be important t
hat we sustain that spirit of resilience,
that we continue to be good neighbors for the duration until everybody‟s back on
their feet. All right? Thank you very much, everybody. Thank you, Red Cross.
 
Kyle (a caller): Thank God for the Red Cross as well. They donated many, manycases of water and food supplies and health for all of us as well.
10/30, “The Psychological Damage From Superstorm Sandy,”
Tell Me More
 
 
Dr. Carl Bell (professor of psychiatry): I think the Red Cross has a psychologicalfirst aid int
ervention. So being prepared like that is helpful, especially if you‟ve
got kids, because the psychological first aid is designed to help children deal with
 
all kinds of problems. I mean, it‟s not only hurricanes, it‟s terrorism. It‟s death.It‟s violence.
 
10/31, “Was The Storm A Political Trick Or Treat?”
Tell Me More
 
 
Michel Martin: President Obama suspended all campaign events until at least
Thursday. He‟s in New Jersey today to visit damaged areas. And this is what the
president said about the storm response yesterday at the Red Cross headquartersin Washington, DC.
 
Quote from Obama: We are going to do everything we can to get resources to youand make sure that nay unmet need is identified. We are responding to it asquickly as possible, and I told the
mayors and the governors if they‟re getting no
for an answer somewhere in the federal government, they can call me personallyat the White House.
 
Mary Kate Cary: I know if I had lost everything in New York I would muchrather
 – 
rather than have a politician come through in a motorcade, I would rathersee either somebody from the Red Cross or better yet, somebody from College
Hunks Hauling Junk…
 
 
Martin: I mean, remember, the Red Cross is not a governmental agency. It‟s a
volunteer
 – 
largely volunteer agency; a big one, and
 – 
 
 but he‟s also emphasizingthe role of FEMA and federal agencies…
 
11/3, “Staten Island „Wiped Out‟ As Storm Relief Trickles In,”
Weekend EditionSaturday
 
 
Jim
Zarroli: I spoke to a Red Cross volunteer named Ellen Abate, and she‟s
been goin
g up the island. And I asked her about the damage that she‟s seen.
 
 
Ellen Abate (Red Cross volunteer): From houses completely gone to water in
the basements, and just depends on the area they‟re in. A lot of areas that
never got water got it this time
 – 
all the way up Hyland Boulevard, water that
never went up there before. Besides that, they‟ve also been hit with treescoming down on their property, so it‟s bad.
 
 
Scott Simon: Jim, are there any signs that FEMA, or for that matter, the RedCross or other agencies are beginning to make much of a dent in thedestruction in Staten Island?
11/4, “Race Canceled, Marathoners Run For Storm Relief,”
 All Things Considered (Weekend)
 
 
Unidentified Red Cross Volunteer: You guys need a hot lunch? Step right up tothe window.
 
Quil Lawrence: A Red Cross truck is giving out hot meals, and so are manygroups from Staten Island
11/5, “Sandy Recovery Effort Faces A New Storm,”
Talk Of The Nation
 
 
Laura Schwartz (caller): The Red Cross, you know, they should have come a lotsooner
than they did. You know, and now that they‟re here, I mean, it‟s still
- you
know, it‟s not very much help. I mean I think we‟re getting more help from, you
know, the people of Staten Island verses the government, to be honest with you.

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