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New Generation Workers. Accenture Research Report: Millennials at the Gates

New Generation Workers. Accenture Research Report: Millennials at the Gates

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Published by Accenture
The Millennial generation (defined as those born between 1977 and 1997) is beginning to establish itself in the workplace, flush with attitudes and expectations that are markedly different from prior generations. Nowhere perhaps are the differences between new workers and their more experienced colleagues more apparent than with the use of technology.

The Millennials have grown up multitasking, enabled by a rapid evolution of consumer electronics and social networking applications that allows them to stay “plugged in” 24/7. Students and young workers take for granted the ability to connect with friends and family at any time, from anywhere, via the Internet or their cell phone. They are now bringing those expectations into the workplace – and turning IT policies upside down in the process.
The Millennial generation (defined as those born between 1977 and 1997) is beginning to establish itself in the workplace, flush with attitudes and expectations that are markedly different from prior generations. Nowhere perhaps are the differences between new workers and their more experienced colleagues more apparent than with the use of technology.

The Millennials have grown up multitasking, enabled by a rapid evolution of consumer electronics and social networking applications that allows them to stay “plugged in” 24/7. Students and young workers take for granted the ability to connect with friends and family at any time, from anywhere, via the Internet or their cell phone. They are now bringing those expectations into the workplace – and turning IT policies upside down in the process.

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Published by: Accenture on Feb 21, 2009
Copyright:Traditional Copyright: All rights reserved

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01/10/2014

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Millennials at the Gates
Results from Accenture’sHigh Performance IT research
 
Executive summary ............................................................................................................2Key findings ..........................................................................................................................3Implications ..........................................................................................................................9About this study ..................................................................................................................10
Contents
 
The Millennial generation (defined asthose born between 1977 and 1997)is beginning to establish itself inthe workplace, flush with attitudesand expectations that are markedlydifferent from prior generations.Nowhere perhaps are the differencesbetween new workers and their moreexperienced colleagues more apparentthan with the use of technology.The Millennials have grown upmultitasking, enabled by a rapidevolution of consumer electronics andsocial networking applications thatallows them to stay “plugged in” 24/7.Students and young workers take forgranted the ability to connect withfriends and family at any time, fromanywhere, via the Internet or their cellphone. They are now bringing thoseexpectations into the workplace – andturning IT policies upside down in theprocess.To examine how the Millennialgeneration views and uses technology,Accenture embarked on a study inJune 2008 as part of its long-termprogram of research designed toidentify and understand the driversof (and challenges to) achieving highperformance within IT. The surveyqueried more than 400 U.S. studentsand employees across three age groups— 14-17 (“younger Millennials”),18-22 (“mid-Millennials”) and 23-27(“older Millennials”). We found anincreasing demand among theserespondents for high-tech devicesto connect with colleagues, peers,friends and family – both inside andoutside of the office or the classroom.From a corporate perspective, thefindings point to a disconnect betweenthe enterprise technology thatorganizations provide their employeesand how young workers actually wantto use technology and collaborate inthe workplace.The implications for enterpriseIT organizations are potentiallysignificant. As Millennials begin toexert more influence in the workplace,IT leadership teams will have to finda way to adapt their policies andprocedures to accommodate the newtechnology these younger workersare demanding. And they must do sowithout putting the enterprise at risk.This report provides a summary of theresearch and the potential impact oncorporate IT organizations.
Executive summary
22

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