Quality of rail freight
The Commission states that, despite some progress in the last few years, thequality of rail freight in the European Union has barely improved. The Commissionis putting together a range of proposals with the aim of raising the level of servicein this sector and, more generally, to develop the transport of goods by rail.
Communication from the Commission to the Council and the EuropeanParliament of 8 September
2008 on the “The
quality of rail freight
Not published in the Official Journal].
This Communication gives an analysis of the quality of rail freight services, theeffectiveness of the agreements and voluntary measures implemented by thesector as well as the recommendations for Community action to be implemented inthis area. The Commission emphasises that the performance of rail freight has notdeteriorated since 2004 and even substantially increased in 2006. It notes howeverthat this trend seems rather fragile since it is the result of external factors such asthe increases in oil prices, road congestion and weather conditions unfavourable toinland waterway transport.The concept of quality can be understood in two ways: the level of service proposedand offered and compliance with contractual commitments. It can also cover otheraspects such as availability of the service, safety and security.
Progress made by rail freight
The Commission notes that customer information and the commercialresponsiveness of rail freight operators have constantly improved over the last fewyears. Moreover, the incumbent rail operators have embarked on restructuring their