Wa reesenvel = English for the travel and fZ ee | de ge tourism industry as clit ase Aa my) FS... ay aN Ets il i nanan BLOT Cee ele) 4 a , Leo Jones CAMBRIDGE UNIVERSITY PRESSPUBLISHED BY THE PRESS SYRDICATE OF THE UNIVERSITY OF CAMBRIDGE The Pitt Bung, TrmmpinglonSiret, Cambridge, United Kingdom GAMBRIOGE GHIvERSITY PRESS ‘The Edaburgh Bulking, Cambridge CE2 2R, Uk 40 West 20th Steet, New York, NY 10011-4221, USA 10 Stanfors Road, Gakeigh, VIC 3166, Australis Ruiz ee Alarcos 13, 28014 Mack, Spain ook House, The Waterfront, Cape Town 8002, South Arica Intp:/Armacamordge org (© Cambridge University Press 1938 ‘THis book is in copyight. Subject o statutory exception and tothe provisions of relevant colectve icensing agreements, ‘0 reproduction of any part rey take place without ‘he writen permission of Caadge Unwersy Press First published 1998 Fin printing 2001, Printed inthe Unted Kingdom atthe University Press, Cembrice {SBN 0.521 47900 2 Students Book ISBN 0.521 47901 © Teacher's Book ISBN 0.521 47902 9 Cassote Set ISBN 0.521 62961 7 Audio CD SetContents 1, Workingin travel and tourism 8 14. Taking messages Renn 15, Goodmorning! 16 Eolaining dishes fa 18 Drinks, snacks and desserts 19. Eating hat 20 oy 21. Respondingtoenquites 22. Confirming reservations 23. Avoiding mistakes 24. We arovery sony igig S38