Professional Documents
Culture Documents
418753
Complaint
Number 418753 Date 10/17/2012 Status Assignee Actual Savings Amount Disputed Estimated Savings Closed Williams, David $0.00 $1,250.00 $0.00
Complainant
Name Aaron Wyant 10755 Scripp Poway Pkwy #F San Diego, CA 92131 Phone Day (858) 699-5320 Phone Evening Email (858) 699-5320 aaron.wyant@gmail.com
Respondent(s)
Name Getty Images 605 5th Ave S Ste 400 Seattle, WA 98104 Contact Phone (206) 925-6753 Toll Free Email copyright.complian ce@gettyimages.co m
Referral(s)
Name Contact Phone Contact Phone Email
Practice(s)
Code 019 300 322 404 316 062 Practice Inadequate Disclosure Excessive Price or Charge Failure To provide estimate Collection Practices Billing Issues Price Gouging
Activities
418753
1 of 2
Activity Type Email to Respondent Email to Complainant Email from Respondent Email to Complainant Email to Respondent Resolution-UNADJUSTED
Activity R First Letter to Respondent To: copyright.compliance@gettyimages.com C First Letter to Consumer To: aaron.wyant@gmail.com Csup Closing Unadjusted (C-UNJ) To: aaron.wyant@gmail.com Rsup Closing Neutral (R-NEU) To: copyright.compliance@gettyimages.com
418753
2 of 2
Catalyst Report
Complaint Description
Description My Uncle asked me to have my friend create a website for him. This friend of mine put a photo that he got from a free website saying that it was free. We found out Friday it was a GETTY image they sent us a letter Demanding $1250 Dollar and that my uncles business Credit is in danger. I called them and let them know that we didn't know the photo was their photo and we took down the picture and the website immediately. This company needs to be warned and shut down. I almost had a heart attack after hearing the news. And from researching the web I have found out they do this to Thousands of people and small business getting Money from them. My Uncle never used the site so it didn't have any hits on it. Please advice. Thanks, Aaron Expected resolution details: They should have giving us a letter saying we are using one of thier photo's and have to take it down asap or pay. (Not Pay now!! or else...)