Media Release

Power Restoration Update at 9 am, July 23

More than 99% of 20,000 customers returned to service
(HAMILTON/ST. CATHARINES, ON) July 23, 2013 Horizon Utilities has restored power 19,850 customers of the 20,000 who lost power as a result of Fridays devastating storm. As of Monday, July 23 at 9:00 am, we have approximately 150 customers with outages in local pockets in hard hit areas. Rear Lot Electrical Service and Heavily Treed Areas The remaining customers with outages are in areas with electrical servicing from the rear of the property, where repairs are inaccessible to heavy equipment, and in heavily treed areas. All broader area outages have been addressed and all storm related outages in St. Catharines have been restored. Horizon has more than 100 tradespeople in the field and more than 50 staff working in the office on the restoration effort. We understand the impact this outage has for our customers. Crews continue to work around the clock to restore service as quickly as possible. We thank all of our customers for their patience while we work to bring power back on line to everyone. Table 1 lists local pocket outages with the final push for work underway and under assessment. It is expected that most remaining customers will have power restored on Tuesday. We will continue to update customers as new information becomes available. Table 1: Local Pockets Update Work Underway July 23rd 2013 9:00 am *
City Local Area Street Reference Customers Restoration St. Catharines 0 No Storm Outages Hamilton Lower City Arthur Ave S & Aikman 26 Tuesday Afternoon Hamilton West Mountain San Francisco Ave 13 Tuesday Afternoon Hamilton Lower City Inglewood Dr 11 Tuesday Afternoon Hamilton Lynden Mulholland Lane 5 Tuesday Afternoon Hamilton East Hamilton Clerico Ct 24 Under Assessment Hamilton West Mountain San Fernando 11 Under Assessment Hamilton Lower City Sulphur Springs Rd 4 Under Assessment Hamilton Lower City Mountain Brow 9 Under Assessment Hamilton Stoney Creek Sunrise Dr 10 Under Assessment Hamilton Downtown Undermount Ave 22 Under Assessment Hamilton Ancaster Cameron Dr 6 Under Assessment Hamilton West Hamilton Ward Ave 13 Under Assessment Hamilton Dundas Weirs Lane 1 Under Assessment * Where restorations of areas have already occurred, individual customers can still experience power outages based on local pockets of outages and downed lines on their individual connections.

2 Reconnection after Storm Damage to Customer Owned Electrical Service In both Hamilton and St. Catharines, individual customers with property damage to their own service connections will still experience outages. All customers with overhead (versus underground) wires from the street should check the stack where the electric service connects to the house. If it is damaged, the customer must have a licensed electrician repair the stack before Horizon can restore power. Customers should refer to display advertisements in the Hamilton Spectator and St. Catharines Standard for more details on this matter. Public Safety Still a Concern Our primary concern is public safety as power service is returned to customers. Customers and the public are encouraged to notify Horizon of any remaining downed power lines and to stay back 15 metres from these lines. If you see downed power lines, or trees or branches resting on lines, please stay away from the wires. Do not touch or try to remove them. Call Horizon at the number below immediately. Horizon Utilities crews and outside contractors are working around the clock to remove the trees from the lines safely, and then repair the damage so they can restore power as quickly as possible. Please visit our website for more outage information at: http://www.horizonutilities.com/myHome/Pages/power-outages.aspx or http://ow.ly/i8bsN. About Horizon Utilities Corporation Horizon Utilities Corporation, a two-time Sustainability Company of the Year award winner (2011 and 2012), is one of the largest municipally owned electricity distribution companies in Ontario. A two-time Top 10 Employer in Hamilton-Niagara (2012 and 2013), the company provides electricity and related utility services to 239,000 residential, commercial and industrial customers in Hamilton and St. Catharines. Horizon Utilities' employees are committed to delivering a safe and reliable supply of electricity, providing unparalleled customer value, and helping to create a culture of energy conservation in Ontario For more information, visit: www.horizonutilities.com - 30 For more information, contact: Larry Roberts Manager, External Communications, Horizon Utilities Corporation Tel: 905-521-4908 Cell: 905-741-5578 Email: larry.roberts@horizonutilities.com

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