Asia Pacific Institute of Management1
I would like to acknowledge and extend my heartfelt gratitude to the following persons whohave made the completion of the project possible:Our Director Dr. D.K. Banerjee for his vital encouragement and support.
Ms. Piyali Halder
my Project Guide for helping me to select the topic of the project andconstantly guiding me during all the phases of the project and correcting me whenever I wrongin the project work.
Ms. Ritu Anand
my subject faculty for giving me all necessary information andencouragement about the subject matter.
Soumitra Das, General Manager, Oracle India Pvt. Ltd.
Mr. Syed Ali Regionalmanager, Oracle India Pvt. Ltd.
for sparing their valuable time providing me all necessaryinformation from their organization.Most especially my friends and class mates who helped me in collecting the necessary datafrom various sources.Kunal AnandRoll No. 2k71a04Date :10/01/2009