Microsoft Windows 7 Ultimate Edition (Build 7600) Dell Inc. Inspiron 1440 iTunes 10.6.0.40 QuickTime 7.6.

9 FairPlay 1.14.34 Apple Application Support 2.1.7 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 5.1.1.4 Apple Mobile Device Driver 1.59.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.5.502 Gracenote MusicID 1.9.5.115 Gracenote Submit 1.9.5.143 Gracenote DSP 1.9.5.45 iTunes Serial Number 0013AE1C0BC4E920 Current user is not an administrator. The current local date and time is 2012-12-18 22:37:50. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1) Intel Corporation, Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1)

**** External Plug-ins Information **** No external plug-ins installed. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {57F5E82A-2041-4F76-AB91-B03198FB9306} Description: Microsoft Virtual WiFi Miniport Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Adapter Name: {E61A8085-4BF5-4245-8685-65B4A3E21378} Description: Dell Wireless 1397 WLAN Mini-Card IP Address: 192.168.0.101 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DHCP Enabled: Yes DHCP Server: 192.168.0.1 Thu Jan 01 08:00:00 1970

Lease Obtained: Tue Dec 18 22:26:04 2012 Lease Expires: DNS Servers: Wed Dec 19 22:26:04 2012 192.168.1.1

Adapter Name: {4C1F068F-A22F-49F4-8583-57A158BDBF4F} Description: Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Active Connection: Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: Yes Firewall Information Windows Firewall is on. iTunes is NOT enabled in Windows Firewall. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was unsuccessful. The network connection timed out. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2012-07-15 20:34:15. LAN Connection Thu Jan 01 08:00:00 1970

**** CD/DVD Drive Tests **** LowerFilters: PxHelp20 (2.0.0.0), UpperFilters: GEARAspiWDM (2.2.0.1), E: Optiarc DVD+-RW AD-7700H, Rev 100A Drive is empty.

**** Device Connectivity Tests **** iPodService 10.6.0.40 is currently running. iTunesHelper 10.6.0.40 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers:

Intel(R) Intel(R) Intel(R) Intel(R) Intel(R) Intel(R) Intel(R) Intel(R)

ICH9 ICH9 ICH9 ICH9 ICH9 ICH9 ICH9 ICH9

Family Family Family Family Family Family Family Family

USB Universal Host Controller - 2934. Device is working properly. USB Universal Host Controller - 2935. Device is working properly. USB Universal Host Controller - 2936. Device is working properly. USB Universal Host Controller - 2937. Device is working properly. USB Universal Host Controller - 2938. Device is working properly. USB Universal Host Controller - 2939. Device is working properly. USB2 Enhanced Host Controller - 293A. Device is working properly. USB2 Enhanced Host Controller - 293C. Device is working properly.

No FireWire (IEEE 1394) Host Controller found. Connected Device Information: ...................?, iPod touch (2nd generation) running firmware version 2.2.1 Serial Number: 1A852QPW203

**** Device Sync Tests **** Sync tests completed successfully.