INTRODUCTION TO

ENGINEERING MANAGEMENT
Engineering and Management

What is Management?
• Directing the actions of a group to achieve a goal in
most efficient manner
• Getting things done through people

• Process of achieving organizational goals by working

with and through people and organizational resources
Engineering and Management

Top-level management
(president, executive vice president)

Middle managers
(chief engineer, division head etc.)
First-line managers
(foreman, supervisor, section chief)
Engineering and Management
Level Type of Job
• Directly supervise non-managers.
• Carry out the plans and objectives of higher management using
the personnel and other resources assigned to them.
First-line Managers • Short-range operating plans governing what will be done
tomorrow or next week, assign tasks to their workers, supervise
the work that is done, and evaluate the performance of individual
workers.
• Manage through other managers.
• Make plans of intermediate range to achieve the long-range goals
set by top management, establish departmental policies, and
evaluate the performance of subordinate work units and their
Middle Management managers.
• Provide and integrating and coordinating function so that the
short-range decisions and activities of first-line supervisory
groups can be orchestrated toward achievement of the long-range
goals of the enterprise.
• Responsible for defining the character, mission, and objectives of
the enterprise.
• Establish criteria for and review long-range plans.
Top Management
• Evaluate the performance of major departments, and they evaluate
leading management personnel to gauge their readiness for
promotion to key executive positions.
Engineering and Management
Engineering and Management

Managerial Level
Lowest Middle Top

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Engineering and Management

Managerial Roles (What Managers Do)

• Interpersonal roles

• Informational Roles

• Decisional Roles
Engineering and Management

Managerial Roles (What Managers Do)

• Interpersonal roles
Outward
Figurehead role: Outward relationship
Leader role: Downward relation
Liaison role: Horizontal relation
Horizontal

Downward
Engineering and Management

Managerial Roles (What Managers Do)

• Informational Roles
Monitor Role: Collects information about internal
operations and external events.

Disseminator Role: Transforms information

internally to everybody in organization (like a
telephone switchboard)

Spokesman Role: Public relations

Engineering and Management

Managerial Roles (What Managers Do)

• Decisional Roles
Entrepreneurial Role: Initiates changes, assumes
risks, transforms ideas into useful products.

Disturbance Handler Role: Deals with unforeseen

problems and crisis.

Resource Allocator Role: Distributing resources

Negotiator Role: Bargains with suppliers, customers

etc. in favor of enterprise
Engineering and Management

Functions of Managers
Planning: Selecting missions and objectives.
Requires decision making.

Organizing: Establishing the structure for the

objective.

Staffing: Keeping filled the organization structure

Leading: Influencing people to achieve the objective

Controlling: Measuring and correcting the activities

(Planning) (Organizing)

(Controlling) (Leading)
Engineering and Management

Management: Is it an art or science?

Management has a body of specialized knowledge.
This knowledge need not to be obtained in formal
disciplined programs.

Somewhere between art and science.

Engineering and Management

Management has a body of specialized knowledge.

This knowledge need not to be obtained in formal

disciplined programs.

Engineering Management (Discipline+art)

Somewhere between art and science.
Engineering and Management

What is Engineering Management?

Narrow definition: Directing supervision of

engineers or of engineering functions.

Proper Definition of Engineering Manager:

Engineer possessing both abilities to apply
engineering principles and skills in organizing and
directing people and projects.
Engineering and Management

Management

Management can be classified into one of four categories:

An organizational or administrative process
A science, discipline, or art
The group of people running an organization

An occupational career