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  • The Five-Layered Quality Management System: Progressing Towards Excellence in Today's Environment

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    sadananda_pvc
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    The document outlines a five-layered quality management system consisting of establish, document, implement, monitor, and improve. It then describes five pillars of organizational excellence: process management, project management, change management, knowledge management, and resource management. Each pillar includes various tools and techniques for achieving excellence in that area.

    Original Description:

    5P Policy for Discipline

    Original Title

    5P

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    The document outlines a five-layered quality management system consisting of establish, document, implement, monitor, and improve. It then describes five pillars of organizational excellence: process management, project management, change management, knowledge management, and resource management. Each pillar includes various tools and techniques for achieving excellence in that area.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    21 views1 page

    The Five-Layered Quality Management System: Progressing Towards Excellence in Today's Environment

    Uploaded by

    sadananda_pvc
    The document outlines a five-layered quality management system consisting of establish, document, implement, monitor, and improve. It then describes five pillars of organizational excellence: process management, project management, change management, knowledge management, and resource management. Each pillar includes various tools and techniques for achieving excellence in that area.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    The Five-Layered Quality Management System

    Establish

    Policy

    Document

    Procedure

    Implement

    Practice

    Monitor
    5 Pillars of Organizational Excellence
    Process
    Management Excellence
    5S 6 Process Tools 7 QC Tools CAPA Auditing Brainstorming Data Analysis Effective Team Meetings Process Mapping Process Standardization Responsibility Chart Workflow Diagram Training

    Proof
    Project
    Management Excellence
    Negotiation Marketing Selling Customer Service Boss Management Nurturing Staff Accounting Ethics Culture Stress Management Innovation Managing Change PMBoK

    Change
    Management Excellence
    Predict ROI of Change Team Learning Change Impact Expectation Matrix Benchmarking Communication Prepare for the unexpected Speak to individual Push-Me & Pull-You Making change happen

    Knowledge
    Management Excellence
    Key Elements:1.Business Value Focus 2.People 3. Process 4.Content 5.Technology 6.Execution Capture & store Search & retrieve Send critical information to individuals/ group Share & collaborate

    Resource
    Management Excellence
    Capacity Study Utilization Study OEE Eliminate duplication Gantt Chart COPQ Target Shifting SWOT Analysis Resource leveling Strategic Management

    Improve

    Predict

    Progressing towards Excellence In Todays Environment

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