TRANSFORMATION PROCESS OF COCA COLA- COKE

INTRODUCTION
Operations management is the management of an organizations productive resources or its production system, deals with the design and management of products, processes, services and supply chains. The Coca-Cola Company is an American multinational beverage corporation and manufacturer, retailer and marketer of nonalcoholic beverage concentrates and syrups, which is headquartered in Atlanta, Georgia.[2] The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Stith Pemberton in Columbus, Georgia. The Coca-Cola Company only produces syrup concentrate which is then sold to various bottlers throughout the world who hold an exclusive territory.
The production of Coca-Cola involves two major operations: creating the packaging material bottling and canning the finished drink

(plastic bottles, cans ) Staff

Random disturbances Strikes of employees, Kala Dera case, Quality of Pesticide problem, anti Coco inputs cola campaign, environmental monitored and health issues, Undue interference of the government Transformation Process

Quality of outputs monitored

Vanilla beans

Chemicals, kola nuts

Machinery Corn syrup Capital

Customers satisfied with: Good taste Affordable price New advanced packaging Higher revenues

Packaging material Building(land)

Components, sub-assemblies INPUTS

Feedback Mechanisms Rising sales volume Lesser customer complaints Positive response of customers in the feedback forms Productivity Expansion of Business

OUTPUTS

A business may contract out some of its operations to other businesses that specialise in these tasks. This is called outsourcing Coca-Cola australia has, in the past, outsourced the delivering of its drink products to Linfox, a business that specializes in transportation. Cocacola does this so it can concentrate on its prime function of drink production, and not worry about managing and maintaining a fleet of vehicles as well.

Inventory Management
Coca Cola has lots number of vending machines They decided to use the Bar Code Software, the inventories on this machinery were performed manually a time-consuming, labor-intensive task Information on each vending machine, example location, state of condition, etc., was already placed in Cokes mainframe computer system. By working with this existing information, Bar Code Software was able to design an inventory system that worked with their mainframe database, without causing any changes to it. They decided on Microsoft and SAP Business One SAP inherently possessed control and check features for management control which was important for Coca Cola India

Facility layout Planning

Coco cola follows product layout-refers to a production system where the work stations and equipment are located along the line of production, as with assembly lines. It has different assembly lines for different product lines.

Quality management by Coca Cola

Coca Cola manages product and package quality. Coca Cola uses a system that is called Coca Cola management System (TCCMS) to manage their product quality. It will hold all of their operations in the same standards for production and distribution. It guarantees the highest standards in quality, the environment, safety and the health of customer. They requires each business within the Coca-Cola system must establish, implement, document and maintain a safety and quality system in accordance with TCCMS requirements. In 2007, 2008, the quality index rating of Coca Cola Company was 94.5. In 2008 Company Global Package Quality Index rating increased to 91.2 from 90.4 in 2007, also reaching our highest-ever value.