Po Box 1800 Kingston, New York 12402 Telephone: (845) 331-8774 Fax: (845) 340-3697
Elliott Auerbach Comptroller
Joseph Eriole, Esq. Deputy Comptroller
July 22, 2014
Sheree Cross, Personnel Officer 244 Fair Street P.O. Box 1800 Kingston, NY 12402-1800
Re: Health Care Benefits Audit
Dear Ms. Cross:
We are in receipt of your letter of July 17, 2014. Thank you for the correspondence. I would like to meet with you to discuss it.
We do not understand the import of the categorization you set forth as to the nature of the individuals on the non-compliant list. From the perspective of health care coverage, the categorization makes no difference in determining the appropriate course of action for Personnel. Any non-employee individual who cannot or will not verify their eligibility for coverage should be subject to the same course of action by your department, and we have made recommendations as to what that course of action should be. The nature of the employees supervision or collective bargaining unit has no bearing on whether their dependents eligibility can be verified or whether the County should continue paying for the policies of persons who fail or refuse to verify their eligibility. In our meeting we can discuss the purpose of your letter in this regard, to avoid any misunderstanding.
In addition, we are pleased to learn that the third party administrator Rose & Kiernan (R&K) has compliance procedures in place to address the issues at hand, except that, (i) our audit did not disclose the existence, or at least Personnels reliance upon, any such procedures other than R&Ks notification that a dependent was turning 26, so we would like to know what those procedures are, and, (ii) it is not clear, based on your letter, what you perceive the issues at hand to be, so we cannot assess whether this response is meaningful. We would ask that this be discussed at our meeting, as well, and that R&K be at the meeting or conferenced in by phone.
We also note that even if such compliance procedures are adopted going forward, those procedures do not necessarily address the issue of failed verification in the context of our audit. It is important for us to understand what compliance documentation has been required of enrollees by the administrator to date, if any, and what, if anything, is proposed to be required going forward, in order to assess whether it is meaningful in terms of our audit or the recommendations therein.
Your offer to act immediately should it be determined that any employee took benefits to which they were not entitled is appreciated, and it recognizes, appropriately in our view, a duty on your part to respond in such cases. But we point out that at this time you have knowledge of employees whose dependents eligibility cannot be verified. That fact means that anywhere from 0 100% of them may have dependents who are taking benefits to which they are not entitled. The same duty which you have acknowledged makes it necessary for you to follow up where the enrollee is known to be ineligible, also extends your authority and obligation to follow up where it is known that they have not verified their eligibility. We reject any notion that your obligation in that regard is triggered by our Office determining ineligibility, or that your obligations are in any way limited by whether or not we do so.
Please advise when you can be available to discuss this further.