! Crganlzed, rellable, creaLlve and amblLlous ! LxcellenL aL communlcaLlon, boLh wrlLLen and verbal ! Cver 13 years of experlence ln cusLomer servlce ! Cver 10 years experlence ln performlng arLs as a performer, producer, Leacher and admlnlsLraLor ! LxcellenL ablllLy Lo problem solve on Lhe spoL and produce soluLlons ln fasL paced envlronmenLs
Education
2012- 2014 ArLs and CulLural ManagemenL ulploma (compleLlon ln fall 2014), CranL MacLwan unlverslLy 2003-2008 rofesslonal 1ralnlng rogram cerLlflcaLe, 1he School of 1oronLo uance 1heaLre 2004-2003 unlverslLy of Calgary - 8achelor of llne ArLs, ConLemporary uance (year one)
Work Experience May 2013 - Present Assistant to the Director Sugar Foot Ballroom
! CommunlcaLe wlLh cllenLs and sLudenLs ! llle, organlze and answer correspondence, enLer and organlze accounLlng records ! Manage hall renLals, ouLgolng markeLlng, cashouLs and deposlLs, and all oLher duLles requesLed by Lhe dlrecLor
March 2009-June 2012 Shift Supervisor Starbucks Coffee
! key holder and cash handler and was responslble for Lhe sLore and employees. ! uelegaLed Lasks and managed cusLomer servlce for Leam durlng each shlfL, malnLalned a calm aLmosphere when servlce was aL peak hours ! romoLed a healLhy and fun work envlronmenL Lhrough a poslLlve aLLlLude and dlllgenL work eLhlc
January-August 2010 Office Assistant The School of Toronto Dance Theatre
! 8evlsed daLabase and malnLalned baslc offlce work under Lhe dlrecLlon of Lhe Ceneral Manager ! CoordlnaLed sprlng school Lours for performance maLlnees ! AsslsLed ln organlzaLlon and seL-up year end gala fundralser ! 8eplaced nlghL desk employees when needed, handled cash and coordlnaLedlnsLrucLors, accompanlsLs, dancers 2002-04/06/08 Office Clerk Civil Aviation Medicine, Transport Canada
! 8e-organlzed and malnLalned plloL flles, documenLaLlon, and daLabase ! Corresponded and problem solved wlLh ulrecLor, Cfflce Manager, Cfflce AsslsLanL, docLors, and plloLs, requlred Lo know some medlcal Lermlnology and avlaLlon Lermlnology ! rovlded cusLomer servlce and supporL Lo plloLs, offlce personnel
Volunteer Experience August 2013- Present CRIPSiE
! 1reasurer/board member for newly formed non-proflL dance organlzaLlon
! 1enL asslsLanL - Pelped seL up and asslsL arLlsL ln LenL ! rovlded crowd conLrol for arLlsL sesslons, lnLeracLed wlLh chlldren and parenLs
2010-2012 Dancemakers Centre for Creation
! 8ecepLlon asslsLanL, barLender, and usher aL varlous performances
2009-2011 World Stage Embassy, Harbourfront Centre
! PosLed a C&A and wroLe a blog revlew for Lwo dlfferenL performances ! ALLended openlng nlghL recepLlons, meL and greeLed Lourlng arLlsLs, aLLended and promoLed World SLage programmlng.
September 2011 Canadian Dance Assembly National Conference
! re-conference sorLlng/malllng correspondence, complled conference delegaLe packages, ! 8ecepLlon for openlng day and keynoLe address, reglsLraLlon seL up, openlng nlghL recepLlon seL up, barLender
Awards 2013 Louise McKinney Scholarship 2013 John and Barbara Poole Family Scholarship 2012 Dr. George Naylor Scholarship for Academic Achievement 2012 Canada Council Grant for Professional Development ! Attended Youth in Dance conference in Taipei, Taiwan 2008 Kathryn Ash Leadership Award