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American versus Japanese Management

http://foxhugh.com/multicultural/american-versus-japanese-management/
American
1.1) 7S Framework - Hard
Strategy - A set of actions that you start with
and must maintain
Structure - How people and tasks / work are
organized
Systems - All the processes and information
flows that link the organization together
2.1) Best practice

Japanese
1.2) 7S Framework - Soft
Style - How managers behave
Staff - How you develop managers (current and
future)
Superordinate Goals - Longer-term vision
Skills - Dominant attributes or capabilities that
exist in the organization
2.2) Continuous improvement

3.1) Cost before quality

3.2) Quality before cost

4.1) Explicit control mechanisms

4.2) Implicit control mechanisms

5.1) Fast decisions

5.2) Consistent decisions

6.1) Focus on results

6.2) Focus on process improvement

7.1) Heterogeneous culture

7.2) Homogeneous culture

8.1) Individual first

8.2) Team first

9.1) Less meetings, technology mediated

9.2) More meetings, face to face

10.1) Loose structured work styles

10.2) Structured work styles

11.1) Loyalty to profession

11.2) Loyalty to company

12.1) Participatory management

12.2) Consensus decision-making

13.1) Priority order: Shareholder, Customer,


Employee
14.1) Protestant Work Ethic More financial
success emphasis
15.1) Rapid evaluation and promotion

13.2) Priority order: Customer, Employee,


Supplier, Community, Country, Shareholder
14.2) Confucian Work Ethic More emphasis on
status
15.2) Slow evaluation and promotion

16.1) Return On Investment (ROI)

16.2) Return On Relationships

17.1) Risk takers

17.2) Risk adverse

18.1) Segmented concern for employees

18.2) Holistic concern for employees

19.1) Self sponsored retirement

19.2) Company retired retirement

20.1) Short term employment

20.2) Lifetime employment

21.1) Short term relationships and strategies

21.2) Long term relationships and strategies

22.1) Specialized career paths

22.2) Non-specialized career paths

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