UNIT - V

POWER AND CONFLICTS

DEFINITION OF POWER
A capacity that A has to influence the
behavior of B so that B acts in accordance
with A’s wishes.
 This definition implies a potential that need
to be actualized to be effective and a
dependency relationship.
CLASSIFICATION OF POWER

POWER

FORMAL PERSONAL
POWER POWER
CLASSIFICATION OF FORMAL POWER

FORMAL
POWER

COERCIVE INFORMATION
POWER POWER

REWARD LEGITIMATE
POWER POWER
CLASSIFICATION OF PERSONAL
POWER

PERSONAL
POWER

EXPERT CHARISMATIC
POWER POWER

REFERENT
POWER
ORGANIZATIONAL POLITICS

“It is the process whereby individuals or

groups use whatever power they can
amass to organizational decisions in the
direction of their own interests. ”
FORMS OF POLITICAL BEHAVIOR
 Scapegoating,  Creating power
 Passing the buck, coalition,
 Sabotage,  Associating with

 Attacking & blaming influential,

 Image building,
others,
 Praising others,  Support-building

 Creating obligations & ideas,

 Falsification or hiding
reciprocals,
of information.
 REASONS FOR ORGANIZATIONAL
POLITICS
 Competition for power,
 Discretionary authority,
 Ambiguity in organization,
 Subjective evaluation of performance,
 Saturation in promotion,
 Joint decision making.
ORGANIZATIONAL CONFLICTS

A process that begins when one party

perceives that another party has
negatively affected, or is about to
negatively affect, something that the first
party cares about.
 THE CONFLICT PROCESS

STAGE I STAGE II
Potential opposition Cognition &
Or incompability personalized

STAGE III
Intentions

STAGE V STAGE IV
Outcomes Behavior