HIGHLIGHTS

Introduction

QA/QC in TPI Organization

Role of QA/QC
What is QA and QC?
Difference in Responsibilities

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 Introduction
It is recognized that perfection is difficult to
achieve and that the cost of a perfect
product would usually be prohibitive.
However, there are defined standards that
must be met for every customer.
Quality assurance and quality control are
the processes used to ensure that the
project deliverables meet the project
objectives and are of an appropriate
quality.

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 QA/QC in TPI Organization
President

Management Representative
(Vice President)

Engineering
QA/QC Manager
Manager

QA/QC Officer Project Manager

Quality Controllers
Auditors
(Project Engineers)
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 Role of QA/QC Department

1. Verify that requirements are followed,

2. Verify that controlling and checking an
activity have been done,
3. Ensure that approved working methods
are established,
4. Evaluate the reported principal causes of
non-conformances;
5. Evaluate the effectiveness of corrective
action, and
6. Determine where improvements are
required
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 Definition
Assurance
collective term for planned, formalized
activities intended to provide confidence that
the output will meet required quality levels.

Control
in-process activities and techniques intended
to create specific quality characteristics.

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 Quality Assurance is not:

• Quality control or inspection.

• Super-checking activity.
• Responsible for engineering decisions.
• A massive paper generator.
• A major cost area.
• A panacea for all ills.

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 Quality Assurance is:

• Cost-effective.
• An aid to productivity.
• A means of getting it right first time every
time.
• Good management sense, and, most
importantly;
• The responsibility of everyone.

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 Quality Assurance

In addition to in-process activities,

quality assurance includes:
– an array of activities external to the
process
– activities undertaken to determine
customer needs.

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 Quality Control is not:

• Additional work to a normal day to day

tasks
• Unnecessary documentation to complete
a project
• Additional cost to a project
• A 100% inspection of completed tasks
• A guarantee that all works are complying
to requirements

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 Quality Control is :

• a task that lowers the probability of

having a “no-quality” output
• A preventive measure to avoid
escalation of a problem
• An inspection of products or completed
tasks
• A random sampling of voluminous
materials for inspection

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 Quality Control

These includes:
– monitoring,
– Inspection,
– reduction of variation,
– elimination of known causes, and
– efforts to increase economic
effectiveness.

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 Difference in responsibilities
Quality Assurance Quality Control

A systematic set of activities

The process by which
to provide confidence that
quality is compared with
requirements are
applicable standards;
established
An activity which verifies if
An activity that establishes
the product meets pre-
and evaluates the processes
defined standards.

Helps establish processes. Implements the process.

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 Difference in responsibilities
Quality Assurance Quality Control

Verifies if specific
Sets up measurements
attribute(s) are in a specific
programs to evaluate
product or service specific
processes.
product or service
Identifies weaknesses in Identifies defects for the
processes and improves primary purpose of
them. correcting the defects.
Prevents the
Detects, reports and corrects
introduction of issues or
defects
defects
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 Difference in responsibilities
Quality Assurance
Evaluates whether quality
control is working for the
purpose of determining
weakness in the process.
Improves the process that
is applied to multiple
products.
QA personnel should not
perform quality control
unless doing it to validate
15 quality control is working.
Quality Control
Evaluates if the application
is working for the purpose
of determining defect in
the functionalities.
Improves the development
of a specific product or
service.
QC personnel may perform
quality assurance tasks if
and when required.
 The Guiding Principle

“Quality is not an act,

it is a habit”.

Aristotle
Ancient Greek Philosopher, Scientist
and Physician (384 BC-322 BC)

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 Prepared by:
– Sid Calayag
For:
– Construction Project Team

Date: December 16, 2009

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