ELearning On Tablets - Getting It Right (Aug 13)

eLearning
on
Tablets
Getting it Right
www.upsidelearning.com
Contents
Chapter 1
Chapter 2
The Basics First
04
1.1 The Tablet Phenomenon
05
1.2 Understanding eLearning on Tablets
07
1.3 Why Should You be Considering It?
10
Designing eLearning for Tablets
12
2.1 What to Consider
13
2.1.1 Five Moments of Learning Need
13
2.1.2 Four Types of Mobile Content
14
2.1.3 The 4 Cs of Mobile Capability
15
2.2 Design Considerations
16
2.3 Building eLearning for Tablets
27
2.3.1 Case study - Showcasing Toyota Yaris Through an iPad App

2.4 Understanding mEnablement
2.4.1 Case Study Converting Existing eLearning for iPads
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30
32
34
Contents
Chapter 3
Chapter 4
Chapter 5
Tools
36
3.1 Tools for Playing Flash on iPads
37
3.2 Conversion and Authoring Tools
38
The Finish Line
42
4.1 Top Ten Tips
43
Conclusion
47
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Chapter 1
The Basics First
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Chapter 1
The Basics First

From 'just another type of PC' to 'an interesting media
consumption device', tablets have come a long way in
a short time. Today, they are smarter, lighter,
technologically advanced, and affordable.
While Apple's iPad was not the first tablet device to be
manufactured, it was the first to see huge commercial
success. In a sense, the iPad is the device that actually
'redefined' the tablet market.
Since its launch in April 2010, Apple has sold more
than 100 million iPads a mind boggling number!
This explosion of iPads has revolutionized the mobile
and tablet market across the world. It's not surprising
that global enterprises have a growing interest in
iPads. It is reported that a staggering 94% of the
Fortune 500 companies are either testing or deploying
iPad [1].
competitive and economically priced tablets running

some form of mobile operating system. Typically, the
newer emerging platforms are more open, and offer
more user and developer flexibility compared to
Apple's iOS ecosystem.
Overall, the tablet market is showing exponential
growth with tablet sales touted to overtake that of
notebook PCs with an estimated volume of 240
million units sold worldwide by end of 2013.
However, it's not just the iPad sweeping the tablet

market; there are other strong, emerging players that
are seizing a considerable share of this rapidly growing
market. Today, Samsung, Asus, and Microsoft have
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Chapter 1
The Basics First

This is also demonstrated by a research that suggests
that the installed base of desktop and notebook PCs,
will be overtaken by that of tablets and smartphones.
Within two years, tablets will be as big a user base (if
not bigger) to service as notebooks or desktops.
businesses. It's reported that 36% people use their

tablets primarily for business use more than personal use.
Source: http://www.computing.co.uk/ctg/analysis/2198142/the-rise-and-rise-oftouchscreens-in-the-workplace
It's already in the enterprise

Tablets aren't limited to entertainment purposes like
viewing video or playing games, they are now a part
of organizational activities across large and small
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Forrester predicts that a third of the 375 million tablets

sold in 2016 will be purchased by businesses [2]. There
is no doubt that tablets are now an important
category of business devices that require us to
consider utilize them for organizational and individual
learning strategy and for learning intervention
deployments of any sort .
Chapter 1
The Basics First

The penetration of mobile devices is forcing a
movement towards delivering learning on tablets and
mobile phones. It is quite common these days to find
enterprises seeking to deliver learning meant for
traditional desktops on these mobile devices too. For
most of these organizations, mobile learning
(mLearning) is nothing more than delivering learning
content on tablets.
Is it mLearning or eLearning? Neither it is
Tablets offer a screen size and experience similar to

that of PCs or laptops and the agility of a smartphone. This combination makes learning on tablets
unique. It can be viewed as a mobile form of PC-based
eLearning, completely eligible to be called 'mobile
learning'. Content delivered on tablets is and is
supposed to be different in appearance from
regular eLearning or mLearning context; this is
required considering the context in which the tablets
will be used.
eLearning on Tablets
CBT/WBT
(normally delivered on
desktops or laptops)
eLearning
mLearning
(delivered on mobile
phones/smart phones)
eLearning on
Tablets
(delivered on tablets)
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Tablets are quite unique when it comes to delivering

learning because:
- They are mobile devices which may not be as
personal as mobile phones
- They are not as portable and you can't hold
them in your hands for long you will
probably need some support eventually
- The context in which learners would use a
tablet vis--vis mobile phone may be
very different
- Their screen size (7 to 10) provide a larger
area for multimedia displays unlike the small
screens of mobile phones
Chapter 1
The Basics First

In light of these characteristics, it's easy to see why
any learning happening on tablets is considered as
mLearning. However, it isn't that simple. Lately there
have been some interesting conversations on the web
discussing the categorization of eLearning on tablets.
R. J. Jacquez, mobile learning analyst and consultant,
questioned in one of his blog posts, whether
eLearning on tablets was mobile learning or not.
He says, The easiest way to answer this question

would be to say Yes, after all the iPad as well as any
other tablet, are mobile devices and mLearning is
mostly about mobile devices. So why not, right?
However I think this would be a myopic way of
looking at the most exciting computing era in history,
mobile, and would therefore set the bar way too low,
make us a little too comfortable and hinder
innovation.
R. J. Jacquez,
Mobile Learning Analyst and Consultant
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One cannot agree more. By accepting eLearning on

tablets the same as mLearning, the bar is being set too
low. One can do much better by exploiting the
potential of one of the most disruptive technologies of
modern times mobile.
Responding to R J's question with a firm 'NO' in his
blog post, Clark Quinn, a leader in learning technology
strategy, explained what works best and when.
He says, If your mobile solution isn't doing something

unique because of where (or when) you are, if it's not
doing something unique to the context, it's not
mLearning. Using a tablet like a laptop is not
mLearning. If you're using it to solve problems in your
location, to access information you need here and
now, it's mobile, whether pocketable or not. That's
what mLearning is, and it's mostly about performance
support, or contextualized learning augmentation, it's
not about just info access in convenience.
Clark Quinn
Leader in learning technology strategy
Chapter 1
The Basics First

So eLearning on tablets is not quite the same as
mLearning. The main argument is that the context in
which the two devices are used and the purpose for
which the learning is being done makes all the
difference.
Just to illustrate the point Which device is most

suitable to deliver learning to this person in the
following picture?
Image courtesy: Naypong / FreeDigitalPhotos.net
Definitely you are thinking mobile phones and not

tablets.
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Chapter 1
The Basics First

Among the other options available, why should you
consider delivering eLearning on tablets now or
anytime in the future? Because your peers are
considering it or that it would just be cool? Not really.
You should consider it because eLearning on tablets
will increase the reach and usability of your traditional
eLearning program and eventually help you move
towards mobile learning.
To supplement eLearning with support

material or social/collaborative elements (justin-time help/reference)
To increase the eLearning uptake and use to the

downtime spent on planes, trains, waiting at
airports and train stations, or just free time
(most applicable to senior executives)
It is important to evaluate the purpose and benefits for

the enterprise before delivering eLearning on tablets
and take next steps accordingly.
Here are some reasons that should encourage you to
think about eLearning on tablets:
To make eLearning accessible to the mobile
workforce (sales teams)
To enable learners to carry learning with them
for just-in-time performance support
(field/technical staff)
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Chapter 1
The Basics First

As a gateway to 'Real' mLearning
Many organizations that have done eLearning in the
past have first converted (mEnabled) their existing
(legacy) courseware, including content created in
Flash, to make it tablet compatible. Others are
thinking of creating new eLearning in HTML5 so that it
can work on iPads and other tablets. One way or the
other, delivering eLearning on tablets can be a great
starting point to move towards 'real' mLearning in the
future. Why? Because it is easily related to immediate
business needs.
eLearning
eLearning
on tablets
mLearning
on tablets
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This is supported by a recently published research

report by ASTD, Mobile Learning: Delivering Learning
In A Connected World), which suggests that the iPads
are playing a major role in pushing the adoption of
mLearning in the enterprise. The use of eLearning on
tablets is your doorway to enter the world of
mLearning.
mLearning
on tablets
& mobiles
Chapter 2
Designing eLearning
for Tablets
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Chapter 2

Once you decide to deliver eLearning on tablets, there
are a number of factors you need to consider to make
the learning experience satisfying for your learners.
These include evaluating the moment of learning
need, type of content, and mobile device capabilities.
2.1.1
Five Moments of Learning Need

Dr. Conrad Gottfredson, an expert on performance
support and learning technologies and methodologies,
has identified the five moments when an employee or
a learner needs to learn something or desires
performance support for doing their job.
The Five Moments of Learning Need are: [2]
Acquisition of Knowledge
1. When people are learning how to do
something for the first time (New);
2. When people are expanding the breadth and
depth of what they have learned (More);
Application of Knowledge
3. When they need to act upon what they have
learned, which includes planning what they
will do, remembering what they may have
forgotten, or adapting their performance to a
unique situation (Apply);
4. When problems arise, or things break or don't
work the way they were intended (Solve); and,
5. When people need to learn a new way of
doing something, which requires them to
change skills that are deeply ingrained in their
performance practices.
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For the latter three moments of learning, mobile
learning makes perfect sense. This logic extends to
thinking of eLearning on tablets and not just learning
on pocketable smartphones.
Along with technical design considerations, it is
important to consider when, where, why, and how
tablets will be accessed for learning, and what content
will work in that specific learning situation. Explore
different types of content and interactions that will
lead to quick recall of learned information, or help to
find a quick fix for a problem, or to simply nurture or
acquire new skills.
2.1.2
Four Types of Mobile Content

Content delivered on tablets differs with the type of
business you are in, the learning needs of your learners
and the context of learning and performance. In order
to choose the right content, it's important to evaluate
various types of content that can help you achieve
your objective in an optimum manner. It could be
video tutorials or podcasts with crucial information, an
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instruction manual or social sharing forum, or simply,

any other choice of content option that can be
rendered on a tablet.
In his book 'Learning Everywhere', Chad Udell
categorizes content into four types for mobile delivery,
which could be useful for delivering on tablets as well.
1. Converted Content: This consists of converting
some part of your existing eLearning content into a
mobile compatible format. It may include some
part of the learning material or interactions that
are suitable for viewing and learning on screens
smaller than PCs and desktops. ExampleeLearning, job aids, and performance supporting
content.
2. Business Processes: Delivering content which is
specific to a business activity or process, like SCM,
ERP, CRM, contacts applications, customdeveloped company software, etc.
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3. Social and User-Generated: Allowing learners to
generate their own content via informal learning
channels like micro blogs (Twitter), social networking,
wikis, blogs , chat, community-generated content,
etc. and share it with other learners.
4. Uniquely Mobile: This refers to content which is
unique to mobile and can be accessed through
special capabilities of these devices like virtual or
augmented reality, GPS data, touch and haptics,
voice and messaging services, etc.
For each of these categories, the instructional design
model, the software tools, and the design and
development processes are independent of each other.
2.1.3
The 4 Cs of Mobile Capability

The many features and multimedia functionalities of
tablets lend themselves to a host of learning related
activities. Clark Quinn, in his book 'Designing
mLearning', presented the Four Cs of Mobile Capability
that contributes to providing effective learning
experiences.
1. Content This includes leveraging different
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learning media that the user interacts with.

Presenting contextual, relevant materials that will
help the users/learners learn quickly or aid in job
performance.
2. Capture Devices today allow data capturing
through camera, sensors, recorders, or simply by
typing. Information gathered either by users
intentionally (e.g. by taking a picture) or
automatically (such as a GPS) can be shared or
accessed whenever needed.
3. Compute This means using device capabilities
for processing complicated, manually entered or
captured information into an easy-to-understand
format for the user.
4. Communicate Utilizing inbuilt or downloadable
communicating apps that will allow learners to
communicate with each other, apart from regular
phone calling feature. They can use Instant
Messaging (IM), microblogging, text messaging,
VoIP, etc., as an instant communication medium,
exchange real-time information, or find instant
help from peers or experts.
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First, determine the type of learning you wish to
deliver and the context in which tablets will be used to
deliver it. It is equally important to give consideration
to the interface design and type of content that will be
accessed on these devices. In short, the design and
content should 'make sense' and align with the
purpose of delivering eLearning on a tablet.
Think over the design considerations and proceed
accordingly. After all, the success and effectiveness of
any eLearning activity, whether on tablets or any other
device is driven mainly by its usage.
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Content relevance
Embed in the workflow
Consistency across multiple devices
Personalization
Offline Usage
Augmented Reality/QR Codes
Responsive design
Tackle Security concerns
Other design considerations
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1
Content relevance
Example
Ask yourself - What do I want my learners to

remember (or know) when they access any learning
material on tablet? Depending on the answer,
evaluate the content based on its relevance to the
learning objective. Instead of providing everything,
give your learners only selective information that will
be relevant to the situation and the learning context.
Vocollect, a leading developer and manufacturer of

voice solutions, deployed a library of short learning
snippets on iPads, extracted from their full-fledged
learning course. The goal was to supplement and
reinforce end users' instructor-led training. The iPad
was selected due to the mobile nature of the end
users' roles, and also to enable them to access these
short learning nuggets from home.
Further, identify important content in varying forms

like eBooks, video, audio, small eLearning modules,
etc., that can be delivered on tablets.
Once you decide 'what content', you can
consider dividing that learning content
into small portions or chunks and make
these chunks easily searchable.
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2
Embed in the workflow

Tablets are excellent for providing on-the-job
performance support. So think about learning that can
be a part of your workforce's regular workflow, and
then develop the necessary courseware that can help
them in performing their job more efficiently.
class for members of Skywards, Emirates' frequent

flyer program.
Example
Emirates, the largest airline operating in the Middle
East, is using tablets coupled with custom developed
applications as performance support tools for its crewmembers.
As reported by Digital Trends:The tablet will run a version of Emirates' Knowledge
Driven Inflight Service (KIS) business app, the
company's in-flight communication and customer
relationship management software which it has been
using for the last eight years.
Source - http://www.digitaltrends.com/mobile/no-ipads-foremirates-airline-to-hand-out-hp-windows-8-tablets-to-flight-crew/
The app allows staff to quickly learn about passenger

preferences and needs, and can also be used to
conduct in-flight upgrades to business class or first
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3
Consistency across multiple devices

If you have a workforce that uses both PCs and tablets
for learning, it is important to maintain consistency in
the look and feel, functionality, and interaction in all
the versions of courses or learning elements.
Consistency should also be maintained across multiple
platforms and devices to present a uniform learning
experience to the learners.
Compatibility issues across operating systems and
browsers may arise if you are targeting multiple
devices. It will then become necessary to pick learning
elements or apps that will work smoothly across
platforms. However, if it's only tablets you are looking
at, developing content or apps with HTML5 is a great
option even now, since almost every tablet includes a
modern, HTML5 compatible browser. That said, this is
debatable, because every browser renders HTML5
differently and HTML5 is not
a standard yet.
Another option is hybrid apps especially if multiple
mobile platforms are being considered. Like native
apps, they run on the device, are written with web
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technologies like HTML5, CSS, and JavaScript. The user

need not be always connected to the Internet to
access the content as hybrid apps can run offline too.
If your content doesn't need high graphics
performance, a hybrid app is a good option.
Example
After launching an app for iPhone, LinkedIn was soon
able to propel towards the iPad to build a beautifully
designed app using HTML5-based mobile web
technology. The app, shown below, maintains
consistency in design, functionalities and overall
experience across iPad and iPhone.
Design consistency across devices - LinkedIn app on

iPhone and iPad
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4
Personalization
Example
Add a touch of personalization to your learning app or

eLearning module. You can include
following features:
A blog app by Upside Learning that allows a reader to

mark posts for reading them later.
Marking things as 'favorite' or 'read it later'

Adding bookmarks
Adding notes/comments
Rating content, videos, podcasts, etc., for instant
feedback
Creating or participating in discussion forums
Try to leverage various social and collaborative features

provided by tablets today. Design learning elements
that will provide opportunities to users to interact with
each other and collaborate to exchange information
and knowledge freely and easily.
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5
Offline Usage
For job roles that constantly require the workforce to
travel to remote places or where connectivity is often
low or lacking, it is ideal to provide learning material
that can be accessed offline. Allow users to download
learning material like short courses, how-to videos, or
informative podcasts on their devices for future
reference. Native or hybrid apps can help you in doing
this.
Example
Jangro, a leading supplier of cleaning and hygiene
products to various industries in the UK and Ireland,
uses Upside Learning's mobile learning platform,
Upside2Go, to deliver courses and other information in
the form of videos, documents etc. to its mobile
workforce. As a native app available on iPhone and
Android, Upside2Go allows users to download the
learning content on their mobile devices which then
can be accessed offline too.
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6
Augmented Reality/QR Codes
Example
The camera has become a standard feature in almost

all tablets today. It can be used for AR (Augmented
Reality)/QR (Quick Response) enabled learning or
information access. QR codes can be used for access
to text, web-links, audio, video, book reviews, sharing
files and much more. While AR apps like Layar and
Blippar use image-recognition to bring newspapers,
magazines, products and posters to life with
augmented reality experiences and readily available
content. The possibilities that these technologies offer
for learning are limitless.
Jangro, a leading supplier of cleaning and hygiene

products to various industries in the UK and Ireland,
has equipped all their products and product collaterals
with QR codes for easy and instant access to relevant
training material/information related to the particular
product. When scanned, a list of available
courses/videos/podcasts and other information pop
up, allowing the user to access these resources to
learn more about a particular product.
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7
Responsive design
In a multi-device world, where users often access
content across from as many as three to five devices in
a day [3], responsive design seems like a 'no-brainer'
for delivering eLearning across platforms. Responsive
Web Design (RWD) allows the web pages to reformat
and edit the content on a web page to suit the screen
size of the device from which it is being accessed. It
features a 'fluid grid' and 'media queries'. If a
webpage designed using responsive design
methodology is accessed from a 4 mobile device or a
7 tablet, the page would be laid out differently and
some content (example big images) may not be
displayed as against that seen on a desktop or laptop.
So while RWD provides device/display specific
structuring of the content, enabling the content layout
to change to the device size and viewing mode
(landscape or portrait), you have to ensure the
relevance, type, and context of the content, and more
importantly the 'point of use' and access. Also
consider if some of your learners would want to access
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the desktop version on their tablets because they find

the design and structure easier to navigate.
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8
Tackle Security concerns
Example
The security of an organization's proprietary and

confidential information is a key aspect that needs to
be managed well when mobile learning is to be
incorporated in the learning mix. For web-based
mobile learning, login-protected access coupled with
data encryption is sufficient to manage most security
concerns. However, using app-based mobile learning,
where the learning resources are downloaded onto
the learners' devices requires more stringent security
arrangements. In addition to screen locks, autotimeouts, password-protected access to the content
inside the apps, data encryption, solutions such as
Mobile Device Management (MDM) and Mobile
Application Management (MAM) are of great help.
These can prevent any unauthorized access and even
provide a feature to affect a 'remote erase' on lost
devices. Also, devising and communicating a clearly
outlined mobile security policy for your staff goes a
long way in defining the boundaries of good mobile
practice and usage.
Upside2Go, Upside Learning's mobile learning

platform comes with secure (HTTPS) communication,
so that your data is safe from any external threat.
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9
Rollovers: Since tablets don't feature mouse cursors,
As with all forms of learning, when you design for

tablets, you design for user experience. So think about
how the user will hold the tablet, situations in which it
will be used; then design the UI, layout, and other
interactions.
Touch: Leverage the tablets' touch screen capabilities
like tap, swipe, pinch, slide, press and hold, etc., for
interaction and to make the course engaging.
Large fingers: Your interface design will be touched,
tapped, or swiped by fingers of different sizes. So
while designing, account for large fingers for the best
results. Allow plenty of room for an accurate poke.
Virtual Keyboard: A virtual keypad occupies
substantial screen space when in use.
Considering this, think of placing text-entry section as
well as instructional text right above the virtual keypad
for better visibility.
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rollover menus may not work best. Instead, you can

convert rollover to click, and regular clicks to double
click for better functionality.
Thumb reach: Given the size of a tablet, it is obvious
to think of learners holding the device with both
hands, leaving only thumbs free to reach out across
the screen. So, align the buttons that will need
frequent tapping within thumbs' reach.
Images: If you wish to use one or a lot of images in
your course, optimize them. The aim here is to reduce
the image file size so that it doesn't choke up
downloading. You can resize it, convert it to some
other compatible format or simply crop the image and
keep only the relevant parts.
Landscape vs. Portrait mode: Screen orientations
provide unique design opportunities at the simple turn
of a device. You can make landscape and portrait
mode view uniquely interesting or at least ensure that
the interface occupies whole screen area of the device.
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9

Video: Are you a believer of the famous saying - 'a
picture is worth a thousand words'? Then think of
what a video is worth. Think of developing some
interesting videos which will make your courseware
engaging and interesting and at the same time,
deliverable on a large tablet. With videos, you can also
think of uploading some podcasts or documents as
additional downloadable resources.
LMS tracking: If you are delivering SCORM complaint
courseware, you might need to think of deploying it
on native apps for facilitating local storage. This is to
allow for device mobility, as tablets may not always be
in network connected area.
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While designing eLearning for tablet appears relatively
straightforward, especially because the display area is
similarly sized to a laptop and a PC, the context in
which a tablet is used, its ever increasing usage on the
move and changing user preferences, makes designing
for a tablet different and challenging. Many
organizations who use eLearning are now converting
(mEnabling) their existing courseware to make it tablet
compatible. A good move, especially if you want to
get started with mobile learning with minimal
investment.
Applications Native or Web-based?

Applications - Everyone seems to swear by them and
there seems to be an application for everything, so
why can't you have an eLearning application too? Of
course you can, but first, it is vital to understand the
difference between a native application and webbased application.
Check out mEnablement in detail in section 2.4.

However for organizations getting into eLearning on
tablets directly, taking into account the technology,
tools, and applications becomes all important.
Technology Flash vs. HTML5
For any form of web-based mLearning, HTML5 is the
future, even if it's not as ready as believed to be. Flash
is no longer an important part of the story, unless you
are developing entire eLearning for desktops and other
tablets which still support Flash.
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mobile websites.
mobile websites.
Source: http://www.mrc-productivity.com/blog/2012/03/hybrid-vs-native-vs-mobile-web-comparison-chart/
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2.3.1
blended solution - to support live interactive sessions

held during the event.
Case Study
About Ignition
Established in 1979, Ignition is a leading provider of
innovative learning solutions specializing in eLearning,
training, high-impact launch programs and intelligent
communications. With a highly focused, multi-lingual
team, the company delivers a powerful mix of practical
and effective learning experiences across a range of
distribution channels online, face-to-face, and in print.
Need
Solution
Based on Ignition's requirements, a native app for the
iPad highlighting various features of the new Toyota
Yaris was developed using the iOS Software
Development Kit (SDK). Some key screens included a
complete 360 degree view of the car, a video and
image gallery, a quick comparison against
competition, detailed specifications, and information
about Toyota's 5-year warranty scheme.
Ignition decided to adopt an innovative approach

when launching a car for one of its clients, Toyota.
Ignition wanted to develop an iPad app showcasing
Toyota Yaris - Toyota's then newly launched car. The
idea was to distribute iPads with the Toyota Yaris app
installed amongst attendees at the launch event of this
new car. The multi-layered audience of 2000 was to
include dealer staff, management, and Toyota HQ
staff at Millbrook Proving Ground in Bedfordshire, UK.
This app was specifically designed to work as part of a
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Benefits
This innovative launch strategy was well received and
appreciated by Toyota and all the attendees at the
launch event. The design and innovative way of
information presentation generated higher
engagement amongst event attendees and increased
their understanding of the Toyota Yaris, its features,
specifications, and other nuances. The app also
enabled self-paced exploration of the car and
supported the interactive sessions held during the
event.
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For most organizations, adopting eLearning on tablets
or even mLearning raises the BIG question of What
do we do with our existing content, developed in Flash
which doesn't run on the iPad? The answer is pretty
simple mEnablement.
'mEnablement' is a term we use to define the
conversion of the legacy courseware into a mobile
compatible format. This may call for repositioning of
the content, adding or deleting interactions, and
repurposing course structure and navigation to make it
consumable on mobile devices. mEnablement is a
quick and effective alternative to minimize the time
and budget consuming process of designing fresh
content and get started with eLearning on tablets.
With the enterprise tablet adoption is estimated to
grow by almost 50% per year (Source: Digital Ad
Agency Vertic), mEnabling your existing eLearning for
tablets will soon be a question of 'when', rather than
'if'. This will mean a whole new way of designing,
developing, and delivering materials, information, and
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learning for tablets which everyone must move

towards. So, how can you mEnable your eLearning for
iPads?
Converting your existing eLearning (on desktops) to
eLearning on tablets can be relatively easy. Visually,
the display areas of tablets are similar to desktop PCs
and therefore, from a design perspective, content
repurposing is often quite simple. However,
developing this content is another story. iOS doesn't
support Flash and a lot of the existing eLearning is
Flash-based, so it's essential to convert it to an iPad
friendly medium HTML (yes, back to HTML!).
Moreover, Apple's mobile browser, Safari, can also
affect and largely decide on the design of your
eLearning course as it can be very 'choosy' about
supporting interactivity we took for granted when
building using Flash.
Chapter 2

Flash CS6 Toolkit for CreateJS, Captivate Version 6,
Articulate Storyline, and Adobe Edge are some of the
tools that promise 'quick fix' solutions for converting
your existing eLearning to a tablet-compatible format.
A number of rapid authoring tools, like Adobe
Captivate 5.5 with HTML5 Converter and Lectora
Inspire can also help you to quickly convert your
eLearning to HTML5 for mobile delivery, as well as
create dynamic video and Flash content.
But, is just conversion the answer? And will it be as
seamless and simple as everyone says it will be? Well
the short answer is not quite. It isn't as simple and
certainly not without its own challenges. You may
have to kill some of your interactions, stop playing
some video or audio files and possibly make smaller
'compromises' just because they are not supported by
iOS.
All is not lost though. Before you get started, weigh
up your options, relook your learning requirements,
and consider the following it might help you get
started:
33 of 52
1. Should you convert existing courses into HTML? Or

would it make better sense to develop a new
(perhaps more contemporary) HTML course from
scratch?
2. What conversion tools will work best for you, in
terms of output, time, and money?
3. Look beyond just the Flash components, existing
courses may have third party plug-ins and
interactions to make the course more effective but
those won't work on iPads.
4. Look at how the interface design will support
touch screen navigation and finger-tip controls.
5. Ensure your new courses are not just technically
compatible, but also deliver an effective and
aesthetically appealing learning experience to your
users.
6. Are the new courses SCORM compliant? Do they
communicate with the LMS for scores and other
tracking data?
Chapter 2

2.4.1
Case Study
Solution
About Vocollect
The detailed eLearning course content was converted

into short mLearning nuggets called 'Snippets'. The
snippets captured the gist of the eLearning courses
and were made in a mobile compatible format that
learners could access on their iPads. iPads were chosen
because of the mobile nature of the end user roles
which required them to be in warehouse
environments, in-the-field for demonstrations, and to
enable users to access content from home.
Vocollect, a business unit of Intermec, is the number

one developer and manufacturer of voice solutions for
mobile workers worldwide, helping customers achieve
a higher level of business performance through voice.
Every day, Vocollect and its partners enable over
500,000 workers worldwide to distribute more than
$5 billion dollars' worth of goods.
Need
With a view to supplementing and reinforcing its
training, Vocollect wanted to create a library of
short learning snippets to be delivered on iPads.
This was to be done to ensure quick and easy
access to important information as needed.
However Vocollect's existing eLearning courses
delivered via ILT, VCT, and WBT were too long
to be consumed by its learners in sales/support,
pre-sales, and implementation teams.
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Chapter 2

Benefits
Using Snippets, Vocollect not only managed to
reinforce the knowledge gained during the ILT sessions
but also reduced the overall time and cost involved in
repeating them. Learners could also refer to their iPads
to support their in-field performance. This approach
helped Vocollect to train the employees, partners, and
endusers of Vocollect products and services, to use
products safely and efficiently, thus increasing
productivity.
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Chapter 3
Tools
36 of 52
Chapter 3
Tools
3.1 Tools for Playing Flash on iPads
Some of these browsers can be a good starting point for playing Flash-based content on an iPad:
Puffin Browser
iSwifter
The Puffin Browser is an app that

supports Adobe Flash, thus playing
Flash videos, games, and other Flashbased content on iPads. However, it is
good to know beforehand that the
playback of heavy video and audio tracks may cause
slowdowns and lockups sometimes
This is a browser app for the iPad

which plays Flash content like videos,
apps, and even games across the web.
Moreover, there is no need to wait
while the video is transcoded into
HTML5 on servers and the quality of
the video, even in low connectivity, makes worth
watching. The only catch - it works only on Wi-Fi
connections.
Appsverse Photon
This is another fully featured,
powerful browser whose exclusive
role is to play Flash content on
iPads and iPhones. It plays Flash games, videos, and
apps. By combining fast native browsing for normal
websites and remote browsing for Flash websites, it
allows you to access Flash-based websites on iOS
devices.
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Cloud Browse
This iOS app from AlwaysOn
Technologies allows you to access
Flash-based content and applications
on iOS devices. Apart from complete
video and audio support, it also allows
you to play Flash games on an iPad.
The app streams a web-based Firefox browser session
for the device allowing you to see the web exactly like
you access it on a desktop.
Chapter 3
Tools
Here are some tools that can help you to mEnable your legacy content and which can also be used to develop new
content for tablets.
Adobe Edge Animate
A multimedia authoring tool that goes
beyond Flash and builds applications
based on HTML5, Javascript, jQuery, and
CSS3 and works well on iOS and Android
devices, and the latest HTML5-compatible
browsers.
Articulate Storyline
If you are already using Articulate, this is
the best tool to convert your existing
(Articulate based) courses to run on iPads,
and other tablets and mobile devices.
Storyline publishes to three different
formats: Flash, HTML5, and iOS for iPad, delivering
rich multimedia and interactivity for eLearning on
tablets. For iPads, content can be played via Safari
browser but for an enhanced experience, you can
publish it for Articulate Mobile Player, a native iOS
application that optimizes courses only for iPads.
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Camtasia Studio 8
To develop interactive training and support
videos, or do some flawless screen
capturing for tutorials, Camtasia Studio 8
is a good option. You can create
interactive videos with clickable links, table
of contents, search, embedded quizzes and it supports
both Flash and HTML5. You can also add animation to
callouts, images, videos, and more. That's a lot but
there's more to check out with this tool.
Captivate Version 6
Here's a good, low-cost option for quick
conversion of your existing Captivatebased projects for tablets. It publishes
interactive eLearning content as HTML5 so
you can run them on iPads and also
features a 'HTML5 tracker' that highlights activities
that are not supported on tablets. You can choose to
either replace the activity with something your tablet
supports or else you will need to drop it.
Chapter 3
Tools
We've listed below are some tools that can help you to mEnable your legacy content and which can also be used to
develop new content for tablets.
Claro
Google Swiffy
With this HTML5 compliant, eLearning

authoring tool from 'dominKnow',
you can create mobile and tablet
compliant content easily. You can use
its authoring features and pre-designed layouts,
themes, and templates to create engaging and
interactive content for tablet devices or smartphones.
Swiffy converts SWF files to

HTML5. It allows Flash
authors to make their
animations available on modern browsers without the
need for a plug-in. Apart from supporting many
common SWF features such as vector graphics,
embedded fonts, images, and timeline animation, it
also converts basic ActionScript 2.0 and ActionScript
3.0 code into HTML (though no Flash games yet).
Flash CS6 Toolkit for CreateJS

If you are a Flash Pro CS6 user, you can
add this extension Toolkit for CreateJS
that allows rich animation and drawing
outputs to be created in Flash and
published for HTML. CreateJS targets the HTML5
Canvas element and supports most of the core
illustration, animation, HTML5 interactions, and
timeline capabilities of Flash Pro.
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Hot Lava Mobile

This mobile learning solution
from Kenexa allows you to
rapidly develop content and
deploy it on all popular mobile devices and tablets
including iPad, iPhone, Symbian, BlackBerry, Windows,
and Android. It uses PowerPoint to develop rich mobile
content and also has plug-ins to add surveys, quizzes,
assessments, and rich media, such as streaming video,
ePubs, and Adobe PDFs.
Chapter 3
Tools
Following are some tools that can help you to mEnable your legacy content and which can also be used to develop
new content for tablets.
iBooks Author
Lectora Inspire
This is a free eBook authoring application

by Apple for iPad. You can create
textbooks using pre-designed templates
featuring a wide variety of page layouts.
You can add text and images with easyto-use drag-and-drop feature and use multi-touch
widgets to include interactive photo galleries, movies,
keynote presentations, 3D objects, and lot more, and
publish the eBook.
Lectora enables you to

automatically transform your
eLearning to HTML5 for mobile
delivery, and provides other publishing options
including Web (HTML), mobile, and tablet devices. It
comes bundled with a suite of multimedia
development tools and allows you to publish to the
web, mobile, and tablets and CD and DVDs if that's
what you need.
Impatica for PowerPoint Version 5
Sencha Animator
Build once and deliver

everywhere. Quite true to its
tagline, Impatica is a great tool to
convert PowerPoint presentations
into HTML5 compatible content. With simple drag and
drop, you can create engaging, animated and highquality online presentations that will play everywhere
on computers, iPhones, iPads, and other devices.
Sencha Animator is a desktop app to

create CSS3 animations for WebKit
browsers and touch screen mobile
devices. Since CSS3 consistently works across iOS,
Android and BlackBerry OS6, this gives Animator
projects a big step-up for use on mobile platforms.
40 of 52
Chapter 3
Tools
Listed below are some tools that can help you to mEnable your legacy content and which can also be used to
develop new content for tablets.
mLearning Studio
This cloud-based solution from
Rapid Intake is an easy-to-use
mLearning development
solution. Anyone can build mobile learning materials
and publish to both HTML5 with cross-platform
support for Apple iOS, Android, and Blackberry, as
well as PC and Mac browsers. You can upload
converted images, audio, and video as well as
interactive quizzes and other activities through easy
form-based templates.
ReadyGo WCB
This eLearning and mLearning authoring
tool offers full support for HTML5
including ability to run audios and
videos without a plug-in. This allows
mLearning courses to run on all mobile and tablet
devices including, iPad, iPhone, Android, Windows
Mobile, etc., with a standard web browser. You can
41 of 52
build four level courses, structured navigation, tests,

surveys and even an app for tablets.
Maqetta
Maqetta is an open-source
project that provides What
You See Is What You Get
(WYSIWYG) visual authoring of HTML5 user interfaces.
The Maqetta application itself is authored in HTML,
and therefore runs in the browser without requiring
additional plug-ins or downloads. It is a designer
oriented tool that allows a 'drag and drop' approach
to creating interface designs that are 'live' Web
applications and are easily extended into the
development cycle.
Chapter 4
The Finish Line

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Chapter 4
The Finish Line

4.1 Top Ten Tips
Here are ten tips for you to consider when you think
about eLearning on tablets. We believe these tips will
help you when transforming existing eLearning
content for tablets or designing new content.
dominant device? Look at the other tablets from

strong global players, like Microsoft, Samsung, Asus
etc. All have competitive and economically priced
tablets running Android and Windows OSs which are
more open and flexible than Apple's iOS.
1. Build a convincing case

Establish the real benefit you
will achieve by delivering
eLearning on tablets. It could be
as simple as solving a problem of
access, extending availability anytime, anywhere or a more
specific benefit targeted at a mobile
workforce. If you get this right, the rest will fall in
place more easily.
2. Think beyond iPads

The iPad created and ruled the
tablet market and still continues
to do so, but with a projected
decline in its sales, will it remain the
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3. Think 'Tablet' instead of mobile phone

Learning on tablets is fundamentally different as
mLearning on mobile phones or even eLearning on
PCs and laptops. iPads or tablets are like 'mobile
computers' they combine the best features of mobile
phones and computers, providing an opportunity to
deliver an unique learning experience. Considering
eLearning and eLearning on tablets as separate entities
will help you to identify the difference in purpose and
benefits that each device offers.
'Tablet'
Chapter 4
The Finish Line

4.1 Top Ten Tips
4. Start with mEnablement
Walk, don't run. Adapting your
eLearning for a tablet could be
your first step towards going
'Mobile' with learning.
Converting legacy content to a
tablet-compatible format is a quick and cost effective
way to mEnable your learning content. The tablets
screen size and display area of 7 to 10, compares
favorably with that of PCs and laptops and therefore
content repurposing is quite straight forward and
often minimal. Though this might not be construed as
true mLearning, this exercise prepares the ground for
getting started with the wider adoption and use of this
new breed of mobile devices.
5. Evaluate which eLearning needs to be

mEnabled
While mEnabling your existing
eLearning content is a great
first step, the euphoria of
mEnabling everything in sight
44 of 52
may do more damage than good. It's important to

evaluate and choose which of your legacy courseware
needs to be converted; one that meets the user need,
business context and delivers a valuable learning
experience.
6. Focus on the user and the usage

User-friendly Think of
situations where users will rely
on the tablet and its contents to
prepare themselves for a task,
perform an activity or simply
grab some key information.
Needless to say, your learning content
should be concise, easy to search and consume,
and critically and contextually relevant.
Touch-friendly Exploit the tactile nature of tablet
interactivity and make your navigation controls, links,
buttons et al, clear, distinct wisely spaced and large
enough for the user to tap, and swipe with the least
possibility of error.
Chapter 4
The Finish Line

4.1 Top Ten Tips
7. You don't always need an app
Native apps are expensive!
Why? Because you need one
for (almost) every kind of OS
and device out there! So unless
you have a very good reason like a processing intensive task,
a need to use a specific
capability like the camera, or if
you want to store data locally for offline accessibility it's advisable to invest in a web-based approach. Not
only is it economical, it works across a wide range of
devices and platforms. While apps deliver great user
experience, the increasing use and capability of HTML5
will deliver a similar experience and will even better it
in the near future.
across platforms. But while

responsive design provides
device/display specific
structuring of the content,
enabling the content
layout to change to the
device, size and viewing mode (landscape or portrait)
you have to ensure the relevance, type and context of
the content, and more importantly the 'point of use'
and access. Also consider if some of your learners
would want to access the desktop version on their
tablets because they find the design and structure
easier to navigate.
8. Choose responsive design responsibly

In our multi device world, where users often access at
least 3 types of devices in a day, responsive design
seems like a 'no-brainer' for delivering eLearning
45 of 52
Chapter 4
The Finish Line

4.1 Top Ten Tips
9. Share, collaborate and compare
Research suggests that 79% of
tablet usage (in the US) occurs at
home as a second screen and
mostly for entertainment and
browsing. As these devices are
increasingly used for email, web
browsing, social networking,
surfing and watching video, they offer us a unique
opportunity to design programmes that use tablet
applications and functionality to enable and encourage
learners to collaborate and learn from each other.
Build opportunities for sharing, comparison and
collaboration into your eLearning to encourage and
leverage the best practices and capture knowledge.
are a well established security

protocol and are not a great concern,
but apps that allow the download of
material onto the learners' devices
can be. So, look for additional
measures like screen locks, autotimeouts, password-protected access
to the content inside the apps, data encryption, and
solutions such as Mobile Device Management (MDM)
and Mobile Application Management (MAM).
10. Halt! Security issues ahead

Devising and communicating a clearly outlined mobile
security policy for your staff goes a long way in
defining the boundaries of good mobile practice and
usage. Login protected web-based access to materials
46 of 52
Chapter 5
Conclusion
47 of 52
Chapter 5
Conclusion
Equipped to deliver an engaging and on the go learning

experience, tablets today are increasingly featuring in L&D
strategies of organizations to increase productivity and ease
of knowledge access. Helping this rapid uptake are latest
development tools, which when compounded with sensible
design considerations, help in delivering fresh eLearning on
tablets or even 'mEnabling' existing legacy content.
eLearning on tablets is not only a step forward towards
developing a culture of adoption of new-age technology;
but also a lead towards 'real' mobile learning, a workplace
transforming learning methodology.
48 of 52
References
Fortune 500 Companies Moving to iPad Hits 94%

http://www.macobserver.com/tmo/article/fortune_500_companies_moving_to_ipad_hits_94
The rise and rise of touchscreens in the workplace

http://www.computing.co.uk/ctg/analysis/2198142/the-rise-and-rise-of-touchscreens-in-the-workplace
What's behind Forrester's bullish forecast of 375 million tablet sales in 2016?
http://tabtimes.com/news/ittech-stats-research/2012/04/23/what-behind-forrester-bullish-forecast-375-million-tablet
Is elearning on tablets really mlearning by R.J. Jacque

http://rjacquez.com/is-elearning-on-tablets-really-mobile-learning-chime-in
The Tablet Proposition by Clark Quinn

http://blog.learnlets.com/?p=2851
Mobile Learning: Delivering Learning In A Connected World. Research report by ASTD

http://www.astd.org/Publications/Research-Reports/2012/2012-Mobile-Learning-Delivering-Learning-in-a-Connected-World
Are You Meeting All Five Moments of Learning Need? by Conrad Gottfredson, Bob Mosher
http://www.learningsolutionsmag.com/articles/949/are-you-meeting-all-five-moments-of-learning-need
Learning Everywhere: How Mobile Content Strategies are Transforming Training by Chad Udell
http://www.amazon.com/Learning-Everywhere-Strategies-Transforming-Training/dp/1605440175
Designing mLearning: Tapping into the Mobile Revolution for Organizational Performance
by Clark Quinn
http://www.amazon.com/Designing-mLearning-Revolution-Organizational-Performance/dp/0470604484
The New Multi-Screen World Study by Google

http://www.google.com/think/research-studies/the-new-multi-screen-world-study.html
Hybrid vs. Native vs. Mobile web comparison chart by Joe Stangarone on mrc's Cup of Joe Blog
http://www.mrc-productivity.com/blog/2012/03/hybrid-vs-native-vs-mobile-web-comparison-chart/
The Latest Infographics: Mobile Business Statistics For 2012

http://www.forbes.com/sites/markfidelman/2012/05/02/the-latest-infographics-mobile-business-statistics-for-2012/
49 of 52
References
Converting ELearning To Tablet Learning: Cost-effective Solutions

by Sonal Sheth on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2012/10/11/converting-elearning-to-tablet-learning-cost-effective-solutions/
Tablet Learning Neither Mobile Learning Nor eLearning by Amit Garg on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2011/11/29/tablet-learning-neither-mobile-learning-nor-elearning/
The Question Of Why (Not) eLearning On iPads Or Tablets? by Amit Garg on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2013/02/19/the-question-of-why-not-elearning-on-ipads-or-tablets/
Some Thoughts On Tablet Learning (aka Elearning On iPads) by Amit Garg on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2012/10/09/some-thoughts-on-tablet-learning-aka-elearning-on-ipads/
How To mEnable Your eLearning by Amit Garg on Upside Learning Blog

http://www.upsidelearning.com/blog/index.php/tag/elearning-to-tablets/
15 Authoring Tools For mEnabling Your eLearning For iPads by Alan Samuel on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2013/01/30/15-authoring-tools-for-menabling-your-elearning-for-ipads/
Have You mEnabled Your eLearning For iPads? by Alan Samuel on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2013/01/22/have-you-menabled-your-elearning-for-ipads/
SoHow Do You Build eLearning For iPads? by Alan Samuel on Upside Learning Blog
http://www.upsidelearning.com/blog/index.php/2013/01/23/so-how-do-you-build-elearning-for-ipads/
eLearning on iPads - 10 Bright Ideas. Presentation on Upside Learning website

http://www.upsidelearning.com/presentation-elearning-on-ipads-10-bright-ideas.asp
Designing eLearning for iPads (Tablets). Webinar by Amit Garg

http://www.upsidelearning.com/webinar-designing-elearning-for-ipads-tablets.asp
Learning On Tablets At Emirates Airlines by Abhijit Kadle on Upside Learning Blog

http://www.upsidelearning.com/blog/index.php/2012/12/05/learning-on-tablets-at-emirates-airlines/
50 of 52
About The Authors
Amit Garg
Abhijit Kadle
Founder & Director

Custom Learning Solutions
AVP Learning Design
Amit Garg is the driving force and the 'ideas man' at

Upside Learning. He is constantly looking at ways to
include newer solutions in Upside Learning's portfolio
to help deliver better solutions to our customers. In his
15 years of work life, Amit has played a rich variety of
roles as an Engineer in a fertilizer plant (CFCL),
Logistics Executive in an automobile company (Maruti),
Sales Manager at General Motors India, and has been
the Head of Custom eLearning at another eLearning
company in India.
Abhijit Kadle plays a key role in guiding the

Instructional Design team at Upside Learning and is a
prominent member of the Innovation team. He has
over 15 years of experience in multimedia technology
and design. His interests ranges from learning
psychology, media, communication, the design of user
experience and interaction, to genetics, evolutionary
biology, biochemistry, engineering, technology, and
computing. In another avatar, Abhijit is a doting
father, cook, rides a bicycle and is a Lego geek.
amitgarg@upsidelearning.com
abhijit.kadle@upsidelearning.com
twitter.com/gargamit100
twitter.com/abhijitkadle
51 of 52
About Upside Learning
Established in 2004, Upside Learning is one of the leading names in Custom Learning Solutions, including Custom
eLearning Development and Mobile Learning Solutions, and Learning Management Systems, the world over. With a
collective experience of 600+ person-years, it has successfully completed more than 300 corporate and academic
projects for over 150 clients worldwide.
Upside Learning has been consistently picking up awards and other recognition every year and today, it boasts of
30+ such awards and recognitions received from renowned bodies in eLearning and technology. These include
Brandon Hall Research, Training Industry, Chief Learning Officer (CLO), Deloitte, Red Herring, APEX to name a few.
Learn More: www.upsidelearning.com
info@upsidelearning.com
twitter.com/UpsideLearning
facebook.com/UpsideLearning
linkedin.com/companies/upside-learning-solutions-pvt.-ltd.
slideshare.net/UpsideLearning
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ELearning On Tablets - Getting It Right (Aug 13)

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eLearning

The Basics First

1.1 The Tablet Phenomenon

1.2 Understanding eLearning on Tablets

1.3 Why Should You be Considering It?

Designing eLearning for Tablets

2.1 What to Consider

2.1.1 Five Moments of Learning Need

2.1.2 Four Types of Mobile Content

2.1.3 The 4 Cs of Mobile Capability

2.2 Design Considerations

2.3 Building eLearning for Tablets

2.3.1 Case study - Showcasing Toyota Yaris Through an iPad App

3.1 Tools for Playing Flash on iPads

3.2 Conversion and Authoring Tools

The Finish Line

4.1 Top Ten Tips

The Basics First

The Basics First

competitive and economically priced tablets running

However, it's not just the iPad sweeping the tablet

The Basics First

businesses. It's reported that 36% people use their

It's already in the enterprise

Forrester predicts that a third of the 375 million tablets

The Basics First

Tablets offer a screen size and experience similar to

Tablets are quite unique when it comes to delivering

The Basics First

He says, The easiest way to answer this question

One cannot agree more. By accepting eLearning on

He says, If your mobile solution isn't doing something

The Basics First

Just to illustrate the point Which device is most

Image courtesy: Naypong / FreeDigitalPhotos.net

Definitely you are thinking mobile phones and not

The Basics First

To supplement eLearning with support

To increase the eLearning uptake and use to the

It is important to evaluate the purpose and benefits for

The Basics First

This is supported by a recently published research

Designing eLearning for Tablets

Five Moments of Learning Need

Designing eLearning for Tablets

Four Types of Mobile Content

instruction manual or social sharing forum, or simply,

Designing eLearning for Tablets

The 4 Cs of Mobile Capability

learning media that the user interacts with.

Designing eLearning for Tablets

Embed in the workflow

Consistency across multiple devices

Augmented Reality/QR Codes

Tackle Security concerns

Other design considerations

Designing eLearning for Tablets

Ask yourself - What do I want my learners to

Vocollect, a leading developer and manufacturer of

Further, identify important content in varying forms

Designing eLearning for Tablets

Embed in the workflow

class for members of Skywards, Emirates' frequent