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This paper is designed to address a complex yet often overlooked topic. I contend that
private security will increasingly provide services in ways traditionally carried out by
police. This will require enhanced training and accountability of private police. Although
private police have been relatively unstudied within academic research, and largely
overlooked by policy makers, this paper seeks to take a step to remedy this deficiency by
serving as both a primer and a resource to those professionals in the law enforcement and
security fields interested in this emergent and important topic.
This paper will explain how public-private policing arrangements operate. The
scope and details of these arrangements vary widely. In rare cases, private security has
replaced public police within a given area. In most private policing initiatives, some level
of “partnership” or some supplement with local police agencies form the basis for the
arrangement. Prior to delving into the substantive analysis of this subject, it is important
to establish a few caveats.
First, this work in no way advocates the elimination, or even the diminishment, of
public policing agencies. Indeed, this chapter will illustrate that the expansion of
security personnel into the public realm is due to forces outside the control of policing
agencies. As such, the growth of private police is not a reflection of poor public
policing.
Second, the use of private police is designed to supplement already overworked, and
often understaffed, law enforcement officers. In this way, the work product of public
and private police should be viewed in a “division of labor” perspective.
Third, as will be more fully articulated later, the provision of private policing has
certain market based benefits when compared to government based service providers.
I believe the widespread introduction of private police serve the interests of more
highly trained, law enforcement officers, as well as the community—or the client—
served by these public safety service providers.
While this fact is commonly accepted within the security profession, the
introduction of private police into the public domain may cause concern, or even alarm,
to some people. This is understandable, particularly in western countries. Most
contemporary observers view police agencies as “normal,” as if this was the natural state
of law enforcement. It is not. Many do not realize that public policing is a rather new
phenomenon. When the first police department was organized by Sir Robert Peel in
London in 1829, many people viewed this with concern, or even alarm. This was due to a
dramatic change in “policing.” In this way, the introduction of private policing can be
viewed as back to the future, whereby private citizens will contribute more time and
effort to the safety and security of their communities.
Conceptual Perspectives
When one considers the provision of public safety and security services, it is useful to
think in terms of location and provision (see figure 1). In this cell, the location is broken
down as either private or public, and the provision is divided as either a substitute or a
supplement. These deserve further explanation.
(WHERE)
PROVISION
Substitute Supplement
Corporate Campuses
L Corporate Security College Campuses
O Shopping Malls
C Private Sporting Facilities
A
Gated Communities
T
Reminderville, Ohio Communities
I
Sussex, New Jersey Business Districts
O Public Bus/Train & Stations
N Critical Infrastructure
Each of these factors will independently contribute to the needs within the market.
Each of these factors in combination will boost the need for private policing in public
environments. It is my assertion that western democracies are at an early stage in the
transformation of policing. Indeed, many countries in Europe, such as England, Sweden,
and others are well into this transformation. It is my opinion that America is still in its
infancy in terms of this policing transformation.
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This new policing style, which I call “public safety policing,” is a blend of public
and private entities, with a rather defined delegation of duties or functions. These duties
or functions can be considered as a division of labor. This division of labor should
include a structural component which would enable the entities to blend the delivery of
public safety services through operational and administrative processes. Admittedly, this
may be a tall task, with many road blocks and obstacles in the way. Thankfully, the good
work and relations previously done by professionals in security and policing will go a
long way in facilitating this new model of policing.
The Hollywood and Sunset business improvement districts (BIDs) are excellent models
of public-private policing. Both of these arrangements are operated by Andrews
International, Inc. Each BID is about 3.5 square miles. They contain some of the most
famous Hollywood landmarks, such as the “Walk of the Stars.” The private police patrols
are comprised of 20 officers, each of whom are retired, former, or off-duty police
officers. The officers are uniformed in navy blue pants and polo shirts. The shirts contain
security patches, the company logo, and the words “BID PATROL” on the back. Each
officer is armed, either with 9-mm or .45-caliber handguns, along with typical police
equipment such as handcuffs, ammunition, pepper spray, and the like. They drive white
SUVs marked with the company logo. The officers also walk foot patrols. These patrols
are designed for direct community contact, observable patrol presence, and the
enforcement of “quality of life” infractions. 6
The firm maintains a robust training curriculum for the patrol arrangement. The
officers receive firearms training at least every other month. They are trained in the
proper use of pepper spray and receive ongoing legal update training including L.A. city
attorney briefings. In addition, numerous members of the homeless outreach community
brief the officers. Training subjects also include search and seizure, trespass, workplace
violence, public relations, company policies, terrorism, cultural diversity, being a good
witness, telephonic bomb threats, ethics and code of conduct, bomb threat protocol,
handcuffing, making a good impression, drug-free workplace, and powers of arrest.57
Based in part on this training, coupled with the police backgrounds of the private police
officers, LAPD Captain Beatrice Girmala stated that “these officers are different. They
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are not trying to be the police. Instead, they are acting in a support role. The level of
professionalism and training earn them respect from both LAPD and the citizens.” 7
Data from these bids are instructive. In the Hollywood BID, the work product of
the private police officers was substantial. In 2007, the private police officers made a
total of 2,349 arrests. In 2008, they made a total of 1,707 arrests. Of the 1,017 total
arrests, 593 were for drinking in public, 99 were for urinating in public, 114 were for
narcotics violations, 38 for trespass, 21 for illegal vending, 19 for battery, 16 for blocking
the sidewalk, 11 for theft, 11 for vandalism, and 44 for various misdemeanors. Of course,
each of these reflects order maintenance functions. In addition, they made 51 arrests for
various felonies. Further, the patrol teams also made 2,615 outreach referrals, made
contact with 3,919 citizens, handled 1,412 radio calls for service, and conducted 2,382
business checks.
In the Sunset BID, a total of 690 arrests were made. These break down as follows:
327 for drinking in public, 84 for urinating in public, 27 for narcotics, 17 for trespass, 9
for illegal vending, 5 for battery, 17 for blocking the sidewalk, 10 for theft, 3 for
vandalism, and 161 for various misdemeanors. Again, these are critical order
maintenance functions. In addition, they made 30 arrests for various felonies. The patrol
officers also made 1,318 outreach referrals, made contact with 2,127 citizens, handled
709 radio calls for service, and conducted 1,255 business checks. 9
In a two-year period, the private patrol officers conducted substantial work. They
made a combined total of 3,933 homeless referrals and 6,046 citizen contacts, handled
2,121 radio calls for service, and visited 3,637 businesses. In addition, the breakdown of
their arrests clearly illustrates an order maintenance approach. The approximate
percentages of arrests break down as follows: 10
Similarly, in Oakland the city council approved the hiring of armed security
officers to monitor commercial districts in the eastern part of the city. As in other cities,
Oakland set up special tax zones called business improvement districts, where the
affected property owners agree to pay a special assessment tax to fund private security
and other initiatives designed to make the area safer and to spur economic
development. 12 The security officers will supplement Oakland police officers, as the
department is experiencing staff shortages. As a consequence of these shortages,
storeowners have complained that police are unable to respond to reports of drug dealing
or loitering. Some residents believe that it has been difficult for police officers to develop
an understanding of the community’s problems because of staff shortages resulting in
police constantly being shifted around. “We hope by spending this money that these
security guards will at least be on the job long enough so there will be a positive impact,”
said Art Clark, a member of a the citizen advisory board. The city will also spend money
on a campaign to teach business owners safety techniques, and on installing security
cameras and better lighting. 13
According to a reporter from the San Francisco Chronicle, the new security
personnel are being hired to do “what public police used to do, public order policing…” 14
This function took on additional significance due to rioting following a police shooting.
In an attempt to secure the downtown area, Oakland Mayor Ron Dellums announced that
the city will hire unarmed private security guards to patrol the area and supplement the
police department. 15
In San Francisco, in what may be the most unique private policing arrangement in
America, the San Francisco Patrol Special Police patrol the city as a supplemental public
safety force. This arrangement dates back to the gold rush days. It was initially formed in
Each Patrol Special Police officer shall be at least 21 years of age at the time of
appointment. They must pass an extensive police background investigation, complete
training at the San Francisco Police Academy, and possess such physical qualifications as
required by the commission. These requirements are consistent with those from the
California Commission on Peace Officers Standards and Training, and include medical
standards reflective of the San Francisco Police Department. In addition, these officers
receive training on an annual basis from the San Francisco Police Department. They must
also qualify with firearms at the police department’s range. They wear uniforms approved
by the Police Commission, carry a firearm, and use two-way SFPD radios. Each of these
factors illustrates an excellent example of structural interaction with the San Francisco
Police Department, including specific accountability measures designed to ensure proper
and consistent service. 16
The unique aspect of the Patrol Special Police officers is that they are considered
the owner of their certain beat or territory. As the owner of a beat or territory, it is
considered “property” that may be bought, sold, leased, bequeathed by will, or otherwise
conveyed. This makes the ownership of the beat very unique and potentially very
valuable. The “beat” property may be conveyed to a person of good moral character, who
is approved by the Police Commission and eligible for appointment as a Patrol Special
Police officer. The beat ownership, however, may be rescinded by the commission.
According to its Web site, the San Francisco Patrol Special Police officers strive
to make the communities they serve better places in which to live and work. These
private police officers are committed to Community Policing with an emphasis on
problem solving and community outreach. These goals are achieved through various
tasks including walking the “beat” and getting to know people on an individual basis.
They also attend community meetings and work closely with the police department and
other city agencies to find resolutions to everyday neighborhood concerns. 17 This
emphasis on Community Policing clearly reflects the need to service clients and to
perform order maintenance functions.
Philadelphia
The district covers 80 square blocks, with 2,087 property owners each paying a
property tax surcharge from the real estate levy. The budget is allocated to the following
privately contracted services: 20
These budgetary allocations illustrate that to impact crime the concept of security
must be broadly defined. Again, these services reflect the order maintenance approach. In
accordance with these functions, the CCD set up its daily operations to foster
collaboration with the police department. This entailed assigning police officers to the
CCD. It also entailed security officers, called community service representatives (or
CSR) sharing headquarters with police officers. This included joint locker facilities,
conducting joint roll calls, and facilitating ongoing communication relating to crime
St. Louis
The business district is divided into 12 different beats, with a particular allotment
from both security and the police. The security personnel consist of a patrol force of 6 to
30 officers, depending on the time or the particular event. In addition, some off-duty
police officers serve on the security force. Partly because of the interrelationship between
the security force and the police, the security personnel have the same arrest powers as
police. Just like the police, security officers wear uniforms and walk their beats—using
reasonable force when necessary to stop a crime. 24
The selection criteria are more varied and sophisticated than in previous
examples. For example, the selection criteria includes factors such as an outgoing
personality, knowledge of the St. Louis metro area, two years prior experience in the
security industry, a psychological test, and several personal interviews. The training
consists of a 16-hour course designed and administered by the St. Louis Police
Department. The training stresses police policies and procedures. The security firm
Minneapolis
Downtown business leaders have joined with police and city officials to create the
Downtown Security Collaborative. This arrangement commenced following a dramatic
21 percent increase in serious crime. 26 In conjunction with other improvements, a “safety
ambassador” program was initiated where unarmed security provide a “security
presence” in addition to helping people with information and other services. The plan
provides eleven unarmed security guards, two supervisors, and five “ambassadors.” This
arrangement, as most others, is ultimately designed to enhance public safety. Indeed, in
the words of the director of economic development for Minneapolis, this program “arises
from the business community’s call to action.” 27
Seattle
Surveys conducted within the district revealed that business owners were in
“absolute terror” due to the growing crime problem. Among other results was the
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realization that police response times ranged from 14 to 15 minutes for emergency calls,
and almost two hours for non-emergency calls. This created a substantial and compelling
need for more responsive services. The solution was to enact a series of initiatives aimed
at reducing crime and improving the conditions in the district. The initiative included
hiring additional police officers and supplementing these officers with private security
personnel. The district was to pay all costs and salaries associated with the increases in
public safety personnel. Further, the district opened a new police substation, which was
donated by a large shopping mall. The police and security personnel were stationed at
this facility. These initiatives—and others—were said to have contributed to a significant
reduction in crime. The crime rate in the district dropped 25% in the year following the
implementation of the initiatives. Further, the occupancy rate of business units within the
district rose to one of the highest in the city of Houston. 30 In short, the arrangement was
deemed to have contributed to the betterment of the overall environment in the city.
Dallas
It is interesting to note that the author of one police magazine article discussed
these private patrols in a somewhat negative manner. She stated that “inexplicably” the
Dallas police brass seem to be in favor of “losing department jobs to the private sector.”
She characterized this arrangement as “the front” in the “privatization war.” 32 While it is
unfortunate to view this public safety initiative with such harsh language, the merits of
these supplemental arrangements are sure to survive the arrows of some critics.
Atlanta
A rather robust private policing approach can be traced back to the 1996 Summer
Olympics. In anticipation for the huge number of visitors, Atlanta’s Downtown
Improvement District (ADID) put together its 65-person “private police” force called the
“Ambassadors.” 33 Central Atlanta Progress President A. J. Robinson credits the
Ambassador Force with providing a formidable law-enforcement presence in Atlanta.
Each Ambassador carries a two-way radio, providing access to the Atlanta Police
Department radio frequency, called COMNET. This gives them simultaneous emergency
communication between the ADID, businesses, and public safety personnel. This
communication network is fostered by monthly meetings, where law enforcement and the
private industry discuss crime, homeland security, security technologies, and relevant
events. In addition to their patrol duties, they also maintain and monitor 13 surveillance
cameras that record images from public areas. Another 18 employees, called the Clean
Sweep Team, pick up trash and keep the area clean. 36 Of course, these surveillance and
order maintenance functions are critical aspects of Public Safety Policing. As such, these
Ambassadors are a great example of Community Policing by the private sector—and
dramatically illustrate the new policing model.
2. COMNET radio system—As explained earlier, the private security personnel are
connected to the Atlanta police through this radio system. This enables them to
communicate directly.
In summary, these examples demonstrate that such cooperative efforts have been
successful in combating crime, and enhancing the environment within the patrol
arrangement. They further illustrate the continued and growing need for cooperative
efforts between private and public police. In this sense, these examples show that security
and police create a natural combination of talent and resources. The mission of crime
prevention within the security industry, coupled with the ability of the police to arrest and
prosecute offenders, provides a dynamic combination of skills and resources.
Consequently, the principles and logic of community policing may act as a precursor
toward the widespread establishment of privatized public safety services. Nonetheless, a
difficult and uncertain transition lies ahead.
I close this paper with the acknowledgment that “combining” police and security
into a larger “public safety” policing model will not be easy. There are numerous pitfalls
and complications to this transition. Admittedly, it may be a tall task, with many
roadblocks and obstacles in the way. Many have already worked long and hard to
develop “partnerships” and other relationships between professionals in security and
policing. These will go a long way in facilitating this new model of policing.
ENDNOTES
1
See Farnham, Alan (1992). “U.S. Suburbs Are Under Siege,” Fortune, December 28. He reported that in
Los Angeles, 35 neighborhoods have asked local governmental permission to separate from the
surrounding communities by installing gates and hiring security firms. In suburban Detroit, the 2,300-home
East English Village Association hired a private security force to supplement patrols of local police. The
reasoning behind this decision is illustrated by a statement from the president of this property association:
“We figured if we wanted to keep this neighborhood stable, we couldn’t stick our heads in the sand and say
the police should take care of it. We realized there’s only so much they can do.” Also see Cruickshank, Ken
(1994). “Frenchman’s Creek Provides the Ultimate in Security,” Manager’s Report 8 (November), who
described a property association in the Frenchman’s Creek development in Florida that hired a “mini-swat
team” (called S.T.O.P.—Special Tactical and Operations Personnel). This specially trained tactical team
“roams the grounds every night dressed in camouflage face paint to stay as unobtrusive as possible and give
them the edge on any intruder.” The author asserts that this “tactical team” stays sharp by conducting
exercises with sophisticated equipment, including high-tech night vision gear and infrared body heat
detectors that distinguish a human body from the surrounding vegetation. The security force also includes a
marine patrol and enforces speed limits by ticketing violators.
2
Blakely, Edward J. and Mary Gail Snyder (1997). “Gating America.” www.asu.edu/
caed/proceedings97/Blakely (retrieved on October 28, 2004).
3
McGoey, Chris E. (1999). “Gated Communities: Access Control Issues.” www.crimedoctor.
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com/gated.htm (retrieved on June 20, 2006).
4
Landman, Karina (2003). “National Survey of Gated Communities in South Africa.”
www.gatedcomsa.com (retrieved on June 20, 2006).
5
See, for example, Meserve, Jeanne, Eliott McLaughlin, and Kelli Arena (2007), “Malls Debate How to
Protect Shoppers From Violence,” CNN, December 6, who note that the killing of eight people at an
Omaha, Nebraska, mall has raised security questions at malls across the country. Security officials at the
1,200 malls and 50,000 shopping centers in the United States are expected to consider adding more security
measures and updating their emergency plans. Security should watch people as they enter the mall, looking
for suspicious behavior that could signal a violent act is about to take place. Focus groups conducted by the
International Council of Shopping Centers showed that shoppers would accept additional security
measures, such as bag checks and magnetometers, only if the national threat advisory system was raised to
level red. Malls are doing more to train their guards after a 2006 study revealed that only a few states
require training or minimum hiring standards. The council worked with George Washington University to
create a training video that has been seen by an estimated 6,000 security guards over the past year.
6
Seyler, Stephen (2008). “2008 Final Report for Hollywood and Sunset Business Improvement Districts,”
Andrews International, BID Security Director, 1-1-08 through 12-28-08.
7
Personal interview with LAPD Captain Girmala, January 27, 2009.
8
Seyler, Stephen (2008), op. cit., 2.
9
Seyler, Stephen (2008), op. cit., 6-7.
10
King, Paula (2008). “Tight Security Promised for Streets of Brentwood,” Mercury News, November 4.
11
Spadanuta, Laura (2008). “Patrols Gone Private,” Security Management August: 20–22.
12
Heredia, Christopher (2008). “Oakland May Hire Armed Security Guards,” San Francisco Chronicle,
April 16, B2.
13
Hazelkorn, Bud (2003). “Privatization of Police: Making Crime Pay,” San Francisco Chronicle, August
17.
14
Jones, Carolyn (2009). “Expecting More Protests, City to Hire Guards,” San Francisco Chronicle,
January 16, B5.
15
www.sfpatrolspecpolice.com (retrieved on December 10, 2008).
16
www.sfpatrolspecpolice.com (retrieved on December 10, 2008).
17
“Renton, Wash., Beefing Up Downtown Security” (2007). Puget Sound Business Journal (Seattle),
November 25.
18
Radford, Dean (2008). “Renton Transit Center beefs up security with guards on bikes,” Renton Reporter,
July 16. http://www.pnwlocalnews.com/news/25411819.html, July 16.
19
Seamon, Thomas M. (1995). “Private Forces for Public Good,” Security Management, September.
20
Seamon, Thomas M. (1995), op. cit.
21
Seamon, Thomas M. (1995), op. cit.
22
Mokwa, Joseph and Terrence W. Stoehner (1995). “Private Security Arches Over St. Louis,” Security
Management, September.
23
Mokwa, Joseph and Terrence W. Stoehner (1995), op. cit.
24
Mokwa, Joseph and Terrence W. Stoehner (1995), op. cit.
25
McKenzie, Sarah (2005). “Business, City Join to Fight Crime Downtown,” Minneapolis/St.Paul Business
Journal. www.msnbc.msn.com/id/7541911/ (retrieved on April 17, 2005).
26
McKenzie, Sarah (2005), op. cit., 1.
27
Kearney, Pat (2000). “Going Private Downtown: Businesses Hire Their Own Police,” The Stranger 9, no.
49. www.thestranger.com (retrieved on May 1, 2004).
28
Robinson, Frank W. (1996). “From Blight to Bliss,” Security Management February.
29
Robinson, Frank W. (1996), op. cit.
30
Robinson, Frank W. (1996), op. cit.
31
Brown, Cynthia (2004). “Outsourcing Police Jobs: Cops Replaced by Civilians to Cut Costs,” American
Police Beat 11, no. 12 (December).
32
Brown, Cynthia (2004), op. cit., 16.
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33
Williams, Dave (2008). “Businesses Face Crime Wave,” Atlanta Business Chronicle, July 28.
34
Williams, Dave (2008), op. cit.; and Anderson, Teresa (2008). “Cooperation Rules,” Security
Management September: 95–106.
35
http://www.atlantadowntown.com/ambassador.asp (retrieved on November 12, 2008).
36
http://findarticles.com/p/articles/mi_qa3676/is_/ai_n8805715 (retrieved on November 12, 2008).
37
Anderson, Teresa (2008), op. cit.