Professional Documents
Culture Documents
Rosie Telford
1
Table of Contents
1. Introduction.............................................................................. 4
1.1 Summary of main findings .................................................... 4
1.2 Background ........................................................................ 6
1.3 The Annual Small Business Survey......................................... 7
1.4 Definitions used in report...................................................... 7
1.4 Structure of Report .............................................................. 8
4. ICT ....................................................................................... 26
4.1 Uses of ICT....................................................................... 27
4.2 Access to broadband .......................................................... 29
2
9. Summary/Conclusions ............................................................ 48
9.1 Differences between rural and urban businesses .................... 48
9.2 The effects of remoteness................................................... 49
9.3 Dispersed areas and PSA4 districts ...................................... 49
9.4 Dynamic potential ............................................................. 50
3
1. Introduction
A thriving small business sector is central to the vision of economic and social
regeneration of rural areas presented in Defra’s Rural Strategy 2004 1 . Away from
urban centres, small and medium enterprises (SMEs) provide local jobs, services
and places to trade, as well as the potential to protect and sustain the countryside
environment.
The Small Business Service aims to make the UK the best place in the world to
start and grow a business, with special attention paid to groups under-
represented in self-employment, socially excluded groups and economically
underperforming areas. It is therefore useful to compare SMEs in rural areas with
those in urban areas in terms of their contribution to the economy and their
perceptions of and attitudes to the obstacles they encounter in doing business.
These measures are particularly pertinent in a minority of “lagging” rural areas
with high social deprivation, most of which are either geographically peripheral or
characterised by industries that experienced rapid declines in the recent past, e.g.
coalmining, agriculture and fishing.
This report, produced by the Small Business Service (SBS) in collaboration with
the Department for the Environment, Food and Rural Affairs (Defra), presents an
analysis of the SBS Annual Small Business Survey (ASBS) 2004. The behaviours
and opinions of small and medium-sized business owners on matters relating to
the Rural Strategy are broken down by the type of area the business is located in
to give a picture of the issues that are important to rural businesses. The report
notes differences between businesses in urban areas and rural towns, villages and
areas with dispersed dwellings and investigates how businesses in districts with a
poor socio-economic performance are different from those in more prosperous
areas. The analysis presented covers England only, as this is where the
Rural/Urban Definition that is used applies.
However, in many cases there is a clear split between SMEs in rural and urban
areas and, in some instances, a clear sequence in settlement size. Businesses in
rural areas:
1
Links to the Rural White Paper and Rural Strategy 2004 can be found on Defra’s website
at: http://www.defra.gov.uk/rural/default.htm
4
• are less likely to be companies and more likely to be partnerships than
those in urban areas;
• they are less likely to use their profits to further social or environmental
goals.
Business owners in PSA4 districts are also more likely to have no qualifications.
5
1.2 Background
In 2000 the Government laid out in a White Paper its vision for the future of rural
England, focusing rural policy around the concept of sustainable development 2 .
This included providing “high quality public services”, building “a prosperous and
diverse economy, giving high and stable levels of employment”, protection of the
environment and increased self-determination for rural communities. The
Government promised, among other things, to improve public transport
connections, rejuvenate market towns through Regional Development Agencies
(RDAs) and European funds, improve business support through the Small
Business Service (SBS), widen broadband coverage and improve skills training.
The Department for the Environment, Food and Rural Affairs (Defra) was formed
in 2001. Following Lord Haskins’ Rural Delivery Review in 2003 and a review of
the Rural White Paper, in 2004 Defra laid out its Rural Strategy 2 , highlighting the
lessons learnt and the many differences between rural areas. The Government’s
three priorities as laid out in this strategy were:
The first of these includes enhancing skills training (in partnership with the SBS
and other organisations), improving accessibility of business support through the
SBS, RDAs and Business Links (Defra put £2m into the Business Link network),
widening the availability and use of broadband and tackling areas with economic
and social disadvantage. The Strategy emphasized the importance of market
towns as hubs for rural business.
Lord Haskins’ review identified lack of evidence to inform rural policy. Therefore,
alongside the Strategy, the Rural and Urban Area Definition 2004 was launched as
a tool for enabling broad statistical analysis of different types of area 3 . This
definition is based on settlement patterns and is discussed further in the Annex 1.
Following from the Rural Strategy, Public Service Agreement (PSA) targets were
introduced to measure progress against the Government’s aims. Defra’s 2005-
2008 PSA target 4 (productivity) is to “reduce the gap in productivity between the
least well performing quartile of rural areas and the English median by 2008,
demonstrating progress by 2006”. PSA4 “indicator” districts are classified at the
Local Authority District (LAD) level and are typically remote, with
underperformance stemming from a decline in traditional industries. They are
characterised by low earnings, poor job opportunities, low workforce skills, health
inequalities and poor housing. In terms of rural business, Defra’s PSA4 target ties
2
Ibid., p. 2.
3
http://statistics.defra.gov.uk/esg/rural_resd/rural_definition.asp
6
in with the SBS’ PSA target 5, to “encourage more enterprise in disadvantaged
communities and under-represented groups” 4 .
It should be noted that the majority of rural areas are relatively prosperous. 55%
of households in rural areas have an income that is above the median average
household income, with 28% of these in the top quartile. In these areas, the
growth and dynamics rather than survival of local businesses is a matter of
interest. This is addressed in Section 3.
This study examines the differences between businesses in urban and different
types of rural area, as well as looking at the difference between businesses in
PSA4 and other rural districts. It makes use of the 2004 ASBS, and therefore
describes rural areas at the time of the publication of Defra’s Rural Strategy and
at the end of the baseline period of the PSA4 target.
The ASBS 2004 report, presenting the main analysis and results of the survey, is
available from the SBS website 6 . In this paper a secondary analysis of the data is
produced, as described in Annex 1.
4
However, the SBS uses the Index of Multiple Deprivation to identify deprived areas, most
of which are urban.
5
http://www.sbs.gov.uk/sbsgov/action/layer?topicId=7000000084
6
The ASBS 2004 reports and questionnaire can be viewed by following the link on:
www.sbs.gov.uk/evidence
7
are referred to respectively as “PSA4”, “non-PSA4” and “non-PSA4
underperforming”.
It should be noted that PSA4 districts are classified at the Local Authority District
(LAD) level and are therefore larger than the census Output Areas (OAs) on which
the Rural Urban Definition is based. Although predominantly rural, PSA4 districts
contain a mix of rural and urban OAs. In this report the PSA4 analysis is shown
divided into urban and rural OAs.
• Better public transport was a focus of Defra’s 2000 Rural White Paper and
ties in with social inclusion; this is looked at in Section 5.
8
2. The Business Population
This section gives an overview of the characteristics of the SMEs that were
interviewed in the ASBS and how these vary with location. The legal status, size,
turnover, age and sector of the businesses are presented broken down by urban
and type of rural area and by type of district.
• 70% of all the businesses and 74% of the employers interviewed for the
survey are located in urban areas. 72% of the actual registered business
population (of which SMEs make up 99.5%) is located in urban areas.
• There are more businesses per head in rural areas than in urban areas.
9
2.1 Locations of English businesses
Table 2.1 shows the locations of the businesses whose owners took part in the
ASBS, in terms of urban and rural areas and PSA4 Productivity Indicator Districts.
The proportion in each type of area is shown as a percentage with the total
number of respondents before weighting shown alongside. These are presented
alongside working age population figures for each type of location.
Source: Small Business Service Analytical Unit; Defra: PSA 4 Headline Productivity
Indicator Data http://www.defra.gov.uk/corporate/busplan/psa4headline.xls
Population total may not exactly match the sum of its parts, due to rounding.
Most SMEs in this survey (70%) are located in urban areas. Of those that are not,
around a third (10% of all) are located in rural towns, slightly more (12%) in
villages and the remainder in dispersed dwellings (8%).
Table 2.2 shows the locations of businesses on the Office for National Statistics
(ONS) Inter-Departmental Business Register (IDBR) 7 . The IDBR holds details of
all businesses that are registered for VAT, PAYE or as limited companies. Only the
smallest zero-employee businesses will not be included on the register, and
99.5% of English businesses on the IDBR are SMEs.
7
This data was obtained by the SBS as part of its annual Service Level Agreement with
ONS in June 2006. It gives a snapshot of the IDBR taken during March 2006.
10
Table 2.2 Locations of English businesses
Proportion of
businesses
%
Urban 72
Rural, town 9
Rural, village 11
Rural, dispersed dwelling 8
Source: Office for National Statistics Inter Departmental Business Register, March 2006
According to the IDBR figures, the actual proportion of businesses based in urban
locations lies between the ASBS figure for all businesses and that for employers
only. Since not all zero-employee businesses are included on the register, this
shows that the ASBS sample is a fairly good reflection of the actual distribution of
businesses in terms of urban and rural. This is also true of rural villages, although
rural towns are slightly over-represented in the survey and rural areas with
dispersed dwellings slightly under-represented.
As 81% of the total population in England is based in urban areas but only 72% of
the businesses, it is clear that there are more businesses per head in rural areas.
This may be because rural businesses tend to be smaller.
SMEs with employees are slightly less likely to be located in PSA4 indicator
districts (11%) than the business population as a whole (13%). An additional 9%
are located in districts which are not PSA4 indicator districts but contain
underperforming areas. Again, the population figures hint that there are more
businesses per head in PSA4 districts than non-PSA4 districts.
11
Table 2.4 Legal status - all businesses by type of district
Urban Rural All
non- PSA4 non-PSA4 non- PSA4 non-PSA4 non- PSA4 non-PSA4
PSA4 under- PSA4 under- PSA4 under-
performing performing performing
% % % % % % % % %
Company 45 22 29 42 26 35 44 24 32
Partnership 14 26 13 16 27 22 15 27 17
Sole 41 52 59 42 47 43 41 49 51
proprietor
Unweighted n 3460 238 235 768 330 205 4,228 568 440
Source: Small Business Service Analytical Unit
SMEs in urban areas are most likely to have the status of limited companies
(42%). In rural areas the proportion of SMEs that are companies decreases with
degree of rurality, from 40% in towns to 33% in areas with dispersed dwellings.
As legal status and size are linked, this may be largely due to businesses in urban
areas tending to be bigger (see Section 2.3). The decrease in the proportion of
companies with decreasing settlement size corresponds to an increase in the
proportion of partnerships, with the highest proportion in the most rural areas
(27%).
In both urban and rural areas businesses in PSA4 districts are less likely to be
companies than in non-PSA4 districts, with non-PSA4 underperforming districts in
between. Partnerships are more common in PSA4 districts than in other districts.
Tables 2.5 and 2.6 show the legal statuses of businesses with employees in
different types of area and district.
12
Table 2.6 Legal status – employers only by type of district
Urban Rural All
non-PSA4 PSA4 non-PSA4 non- PSA4 non-PSA4 non-PSA4 PSA4 non-PSA4
under- PSA4 under- under-
performing performing performing
% % % % % % % % %
Company 69 40 55 61 42 47 67 41 51
Partnership 16 33 21 22 29 26 17 30 24
Sole proprietor 15 27 23 17 29 26 16 28 25
Unweighted n 2915 185 192 598 249 165 3,513 434 357
Source: Small Business Service Analytical Unit
Similar patterns are repeated when businesses with no employees are excluded,
the main difference being a higher proportion of companies overall. Urban
businesses are most likely to be companies (66%), although in rural areas the
proportion of companies increases with decreasing population settlement size.
Partnerships are still most common in the most rural areas (27% of businesses).
As in the case of all businesses, employers in PSA4 districts are more likely to be
partnerships and sole proprietorships and less likely to be companies than those
in non-PSA4 districts, with non-PSA4 underperforming districts in between.
13
2.3 Size of business
The sizes of businesses in the survey are shown in Tables 2.7 and 2.8.
Unweighted n 3460 238 235 768 330 205 4,228 568 440
Source: Small Business Service Analytical Unit
The difference in legal status of businesses in different types of area can in part
be explained by differences in the sizes of the businesses. Businesses with
employees are more likely to incorporate and so areas with a higher proportion of
no-employee businesses will also have a lower proportion of companies.
When zero-employee businesses are excluded, the differences between areas are
smaller. There is little difference between the proportion of micros in rural towns,
villages, and areas with dispersed dwellings (86%, 88% and 85% respectively),
14
although the proportion is smaller in urban areas (83%). As the differences are
small, detailed results have not been shown but can be found in Tables A2.1 and
A2.2 in Annex 2.
2.4 Turnover
Respondents were asked for the approximate turnover of their business in the
previous 12 months. The answers are shown in Tables 2.9 by type of area and
2.10 by type of district.
Unweighted n 3,460 238 235 768 330 205 4,228 568 440
Source: Small Business Service Analytical Unit
Given the high proportion of respondents that said they didn’t know their turnover
or refused to answer, these figures are highly uncertain.
15
It appears that a higher proportion of businesses in urban and dispersed rural
areas have turnovers of over £1 million and a lower proportion have turnovers of
less than a quarter of a million compared to businesses in rural towns and
villages. In urban areas this is probably because businesses tend to have more
employees, whereas in dispersed areas it is more likely to be due to the higher
proportion of capital-intensive primary industries (see Section 2.6).
Urban businesses in non-PSA4 districts tend to have higher turnovers than those
in PSA4 districts, but there is no significant difference in rural areas.
Tables 2.11 and 2.12 show the turnovers of businesses in different types of area
and district when businesses with no employees are excluded.
Unweighted n 2,915 185 192 598 249 165 3,513 434 357
Source: Small Business Service Analytical Unit
16
When zero-employee businesses are excluded, the pattern of turnover is even
clearer. Again, urban and dispersed rural areas appear to have a higher
proportion of businesses with turnovers of £1 million or more, and rural towns and
villages have a higher proportion with turnovers of less than £250,000.
Businesses in PSA4 districts tend to have lower turnovers than those in non-PSA4
districts for both urban and rural areas. The proportion of businesses with
turnovers of over £1 million is around 5 percentage points lower in PSA4 districts
in each case.
Unweighted n 3460 238 235 768 330 205 4,228 568 440
Source: Small Business Service Analytical Unit
The proportion of new businesses is highest in urban areas, with a fifth less than
four years old 8 . In urban areas and rural towns around half of businesses are
more than ten years old, compared to around 60% in other rural areas.
In urban PSA4 indicator districts businesses are much more likely to be new than
in non-PSA4 districts (34% compared to 19%). The pattern is different in rural
areas, where the proportion of new businesses is the same for PSA4 and non-
8
The sampling frame used in the survey is known to under-cover very new businesses. It
is therefore possible that differences in the proportion of businesses aged three years or
less in different types of area are entirely due to differences in how quickly they find their
way into the sampling frame.
17
PSA4 districts. In these areas the proportion of businesses older than 10 years is
much higher in PSA4 than in non-PSA4 districts (62% compared to 51%). The
main difference here is between urban and rural PSA4 indicator districts, with the
former home to a much higher proportion of new businesses.
Tables 2.15 and 2.16 show the age distribution of businesses in different types of
area and district when businesses with no employees are excluded.
Unweighted n 2915 185 192 598 249 165 3,513 434 357
Source: Small Business Service Analytical Unit
When the zero-employee businesses are removed, urban areas go from having
the highest proportion of new businesses to having the lowest proportion, with
13% less than four years old. The proportion of businesses older than 10 years
is greatest, at 59%, for urban employers, whereas in rural villages the proportion
drops to 51%.
18
2.6 Sectoral patterns
The sample of businesses in the ASBS is not large enough to enable a detailed
sectoral breakdown. However, businesses can be grouped into a broad
classification of primary (SIC codes A and B – agriculture, hunting and fishing),
production (C-E – mining and quarrying, manufacturing and electricity, gas and
water supply), construction (F) and service (G-O – all other) industries. Tables
2.17 and 2.18 show the sectors of businesses in different types of areas and
districts.
Unweighted n 3460 238 235 768 330 205 4,228 568 440
Source: Small Business Service Analytical Unit
Unsurprisingly, urban areas and rural towns have a very low proportion of primary
industries (1% and 2% respectively), with the proportion much higher in villages
(17%) and areas with dispersed dwellings (25%).
The proportion of businesses in production and construction does not vary much
between types of area, the difference mainly being made up by services, which
make up 78% and 80% in urban and rural areas respectively, compared to 64%
and 57% in rural villages and areas with dispersed dwellings.
19
Within PSA4 districts, the mix of sectors in rural areas is very different from that
in urban areas, with the former home to a much higher proportion of primary
sector businesses. As PSA4 districts tend to be characterised by a large primary
sector, this may mean that businesses in the urban parts of PSA4 districts are not
typical of those found in PSA4 districts in general.
Table 2.19 shows the sectors by type of area for employers only.
In PSA4 districts the results are similar to those for all businesses. These are not
shown as the smaller sample size results in the differences not being statistically
significant.
20
3. Business Dynamics
• Urban areas and rural villages have the highest proportion of businesses
with recent employment growth.
• For businesses in all types of area the four most commonly perceived
obstacles are competition, regulations, the economy and taxation.
• Businesses in rural areas are more likely than those in urban areas to cite
taxation and regulation as obstacles to success.
21
3.1 Growth
Respondents were asked several questions regarding their business growth and
growth aspirations. One of these was simply whether they aimed to grow their
business in the next 2 to 3 years. They were also asked to give the number of
employees 12 months previously and the number expected 12 months in the
future. From this, past and future behaviour could be classified into
“employment growth”, “employment the same” and “employment less”. The
results of this analysis are presented in Table 3.1.
Table 3.1 Growth aspirations, past growth and expected growth by type of
area, employers only
Rural, Rural, Rural,
Total
Urban town village dispersed
% % % % %
Aims to grow business in next 2-3 years 67 64 68 73 67
Change in employment Employment growth 28 22 29 25 27
in past year Employment same 57 62 56 64 58
Employment less 15 14 15 10 14
Change in employment Employment growth 27 26 24 28 27
expected next year Employment same 66 68 71 65 67
Employment less 6 4 5 6 6
Business owners in areas with dispersed dwellings have the highest growth
aspirations, with 73% saying they aim to grow their business. Those in rural
towns have the lowest, with 64% saying they aim to grow. However, these
differences are only significant at the 90% level.
Businesses in areas with dispersed dwellings are, however, most likely to have
stayed the same size in employment in the past year (64%), followed by those in
rural towns (62%). Those in urban areas and rural villages are most likely to
have grown (28% and 29% respectively) and to have shrunk (15% in each case)
in number of employees.
In rural areas businesses in PSA4 districts have lower growth aspirations than
those in non-PSA4 districts, with a significance of 90% 9 .
9
Growth characteristics for different types of district are shown in Annex 2, in Table A2.3,
since very few of the differences in this analysis are statistically significant.
22
3.2 Innovation
As a measure of innovation, respondents were asked in turn whether they had
introduced new products or services or new processes in the past 12 months. If
so, they were then asked whether these were new to the business or completely
new. Tables 3.2 and 3.3 show the proportion of businesses that had introduced
new products or processes.
23
Chart 3.1 Obstacles to the success of the business, employers only
0 5 10 15 20 25 30 35 40 45
Co mpetitio n
The eco no my
Regulatio ns
Taxatio n
Recruiting staff
Cash flo w
A vailability o r co st o f suitable
premises
Obtaining finance
Keeping staff
No o pinio n
Transpo rt issues
Crime
For businesses in all types of area the four most commonly perceived obstacles
are competition, regulations, the economy and taxation, and there are significant
differences between types of area in how commonly each of these are cited. In
urban areas competition is around five percentage points more likely to be cited
than in rural areas, whereas taxation and regulation are much more likely be
considered an obstacle in rural areas than in urban. The economy is most likely
to be perceived as an obstacle in rural villages.
Other significant differences were for transport issues (discussed in Section 6.3)
and access to broadband (Section 5.3), shortage of managerial skills (Section 8.1)
and crime.
24
3.4 Government support
It is relevant to look at the distribution of Government funded financial aid to
businesses. The ASBS does not contain any direct questions about funding from
Government grants, but does ask whether the business owner has had any
contact with Government in the last 12 months. “Yes - claiming grants and loans”
is one of the options for responses, and this is used as a proxy measure. Tables
3.4 and 3.5 show the proportion of businesses which had contact with
Government through claiming grants and loans.
Table 3.4 Contact with Government through claiming grants and loans by type
of area, employers only
Rural, Rural, Rural,
Urban town village dispersed Total
% % % % %
6 5 4 11 6
Table 3.5 Contact with Government through claiming grants and loans by
district, employers only
Unweighted n 2915 185 192 598 249 165 3513 434 357
Source: Small Business Service Analytical Unit
Around one in 20 businesses in urban areas and rural towns and villages have
claimed grants and loans in the last 12 months. In rural areas with dispersed
dwellings this fraction is significantly higher, at just over one in 10. This may
purely be a reflection of the farm subsidy system, with no real difference for other
grants or loans. However, it is interesting that the type of area in which SMEs
have higher turnovers (see Section 2.4) is the same as that where they receive
the highest proportion of grants, which are included in calculations of turnover.
Rural PSA4 districts do not have a much higher proportion of businesses claiming
grants and loans than non-PSA4 districts, but in non-PSA4 underperforming
districts the proportion claiming grants and loans is 12% – more than double that
in PSA4 districts.
25
4. ICT
As identified in the Rural Strategy, the Government aims to “ensure that the full
potential of broadband for delivering public services and increasing the
productivity of businesses is realised in rural areas”. This links in with the SBS
objective of increasing the use of ICT by small businesses. Part of the ASBS
addresses the use of ICT, and this section presents a summary.
• The most common uses for ICT are record keeping, accounts, word
processing and e-mail, which are all used by more than 70% of
respondents.
• Businesses in dispersed rural areas are significantly more likely than those
in other types of area to use ICT. Those in rural towns are least likely.
26
4.1 Uses of ICT
Businesses owners were asked for what purposes they used ICT. Chart 4.1 shows
the most popular uses.
Chart 4.1 Most popular uses of ICT by type of area, employers only
Record keeping
Accounts
Word processing
Research
Business w ebsite
Designing products
The most common uses for ICT are record keeping, accounts, word processing
and communication by e-mail. ICT is also used for research or a business website
by more than half of employers.
For almost all purposes businesses in rural areas with dispersed dwellings are
significantly more likely than those in other types of area to use ICT. Out of all
rural businesses, those in rural towns are nearly always least likely to use ICT,
giving a clear sequence towards higher ICT use in more remote areas. The use of
ICT in urban areas tends to fall between the rural extremes. These results may
indicate that in remote areas ICT is used to compensate for lack of direct contact,
27
or that business owners in remote areas are more likely to be running a home-
based enterprise or performing their own administration rather than employing
professionals.
Chart 4.2 show the most popular uses of ICT by type of district. For ease of
comparison between PSA4 and non-PSA4 districts, the rural and urban distinction
has been suppressed.
Chart 4.2 Most popular uses of ICT by type of district, employers only
PSA4 indicator district not PSA4 but underperforming not indicator district
Pe r ce nt
0 10 20 30 40 50 60 70 80
Record keeping
Accounts
Word processing
Research
Business website
Designing products
Overall, the use of IT for each purpose given is always lower for businesses in
PSA4 districts than in non-indicator districts, with underperforming non-PSA4
districts usually in between the two. It is possible that this reflects lower skill
levels in PSA4 districts, but it could also be due to fewer businesses being able to
afford ICT.
28
4.2 Access to broadband
The proportion of respondents that said lack of broadband access is an obstacle,
either prompted or unprompted, is shown in Chart 3.1 in Section 3.
Businesses in rural villages and areas with dispersed dwellings are far more likely
to cite lack of broadband access as an obstacle (6% in each case) than those in
towns or urban areas (2% and 3%). However, in all cases the proportion that
said this is very small.
29
5. Transport Issues
Acknowledging the lack of public transport in rural areas, in its 2000 White Paper
the Government made a commitment to “better public transport”, promising
increased subsidy for rural buses and increasing its funding of the rural transport
partnership scheme. The ASBS 2004 contained questions on respondents’
experiences of public transport.
30
5.1 Satisfaction with public transport
Chart 5.1 shows the responses of business owners when asked how satisfactory
public transport is in helping them or their workforce get to work.
5.9%
3.1%
6.8%
41.6% 44.4%
11.6%
30.9%
27.8%
As might be expected, the more rural the area, the less likely the
workforce/respondent is to use public transport to get to work. In all areas a
higher proportion of respondents say that public transport is unsatisfactory than
satisfactory. Business owners in rural areas are more likely than those in urban
areas to say that public transport is either quite or very unsatisfactory (39%, 38%
and 38% respectively for towns, villages and dispersed, compared to 30% for
urban). Respondents in urban areas are more likely to say that public transport is
either quite or very satisfactory (25%), followed by rural towns, where the
proportion is only 15%.
In urban PSA4 districts respondents are less likely to say that public transport is
satisfactory (20%) and more likely to say it is unsatisfactory (40%) than in non-
PSA4 districts (26% and 30% respectively). Those in rural PSA4 districts are
31
even less likely to say public transport is satisfactory (13%), but more likely than
those in rural non-PSA4 districts (12%). In rural PSA4 and non-PSA4
underperforming districts a higher proportion use public transport than in non-
PSA4 districts (40% and 34% compared to 46% do not use).
Table 5.1 Whether public transport affects the ability to recruit staff,
employers only
Rural, Rural, Rural,
Urban town village dispersed Total
% % % % %
Yes 15 24 34 23 19
No – but other
recruitment problems 5 4 1 4 4
No - no recruitment
problems 77 68 60 66 73
In urban areas public transport is less likely to affect recruitment, with 15% of
respondents saying that it does. Businesses in rural villages are most likely to
find that public transport affects recruitment, with more than one third (34%)
saying it does.
Results for PSA4 districts are not shown, as in both urban and rural areas
businesses in PSA4 districts public transport is only slightly more likely to affect
recruitment than in non-PSA4 districts.
Transport issues are more likely to be considered an obstacle to the success of the
business in urban areas than in rural towns (10% compared to 7%). However, in
rural villages and areas with dispersed dwellings an even higher proportion of
businesses consider transport issues to be an obstacle (14% in each case). The
fact that transport issues are an obstacle in both urban and remote rural areas
highlights the different needs in these areas – while urban businesses face
problems such as congestion and parking, remote rural areas may suffer from a
lack of access.
In both urban and rural areas PSA4 districts are not significantly different from
non-PSA4 districts in the proportion of businesses that considers transport issues
an obstacle to success.
32
6. The Environment
• In all types of area, the majority of businesses have not taken, and are
not planning to take, any action to reduce the cost of energy, water or
waste disposal.
• Around 30% of businesses say that they would like the Government to do
something to help them improve their environmental performance.
• Businesses in rural areas with dispersed dwellings are least likely to have
a social or environmental purpose, and those that say they do are least
likely to reinvest their profits this way.
33
6.1 Action taken
Respondents were asked whether they had taken or planned to take any action to
reduce the cost of energy, water or waste disposal to their business. The three
most common actions taken were starting or improving recycling, reducing water
or electricity consumption, and improving the energy efficiency of buildings.
Actions taken for different types of area are shown in Chart 6.1.
Chart 6.1 Action taken to reduce cost of energy, water or waste disposal,
employers only
60
55 Urban
50
45 Rural,
tow n
40
Rural,
35
Percen t
village
30
Rural,
25 dispersed
20
15
10
0
None Start or Reduce w ater Energy Reduce Other
improve or elec efficiency of w aste
recycling consumption buildings
In all types of area, the majority of businesses had not taken and were not
planning to take any action at all. This proportion is highest in urban and
dispersed rural areas (57% and 56% respectively) and lowest in rural towns and
villages (52% and 51%). In all areas except rural villages, recycling is more
common than reducing water or electricity consumption. Overall, a similar
proportion of businesses in all types of area (around 16%) had started or were
planning to start or improve recycling.
There are more marked differences in action taken or planned between PSA4 and
non-PSA4 districts. The top three responses in each type of district are shown in
Table A2.4 of Annex 2. In urban PSA4 districts three quarters of businesses had
taken no action to reduce the cost of energy, water or waste disposal, compared
to 56% in non-PSA4 and PSA4 underperforming districts. In rural areas this
difference is reversed, with 39% of businesses in PSA4 districts having taken no
action, compared to 59% in non-indicator districts and 47% in underperforming
districts. Again, in all areas the most popular actions to take are recycling or
reducing energy/water consumption.
34
Across all types of area, improving the energy efficiency of buildings is always the
fourth most popular action.
This question was followed-up by asking businesses how they would like the
Government to help them. However, due to the variety of answers that were
given and the fact that only a minority of businesses said they would like help, the
counts were far too low to give robust results.
10
These conditions are used in the definition of social enterprises. However, they are not
in themselves sufficient for identifying a business as a social enterprise.
35
Businesses in rural villages are most likely to say that the main purpose of their
business is social or environmental (42%). They are also most likely to say that
their profit is reinvested to further their social or environmental goals (28% of
those with a mainly social or environmental purpose). Those in areas with
dispersed dwellings are least likely to do either (31% say their purpose is social or
environmental, 19% reinvest their profits to further these goals). This is not
surprising since businesses with social aims tend to need to be located close to
groups of people. Businesses in rural towns and urban areas fall between the
extremes.
Unweighted n 2915 185 192 598 249 165 3513 434 357
Source: Small Business Service Analytical Unit
Businesses in urban PSA4 and non-PSA4 districts are similarly likely to have a
social or environmental purpose (34% and 33% respectively). However, those in
PSA4 underperforming districts are significantly more likely to have a social or
environmental purpose (39%).
In rural areas the difference between districts in the proportion who say their
purpose is social or environmental is not significant. However, businesses in non-
PSA4 districts are much more likely to reinvest their profits to further their social
or environmental goals (38%) than those in either PSA4 (23%) or non-PSA4
underperforming (17%) districts.
36
6.4 Promoting business as environmentally friendly
Business owners were also asked how the growth of their business would be
affected by promoting it as environmentally friendly. Their responses in different
types of area are shown in Table 6.5.
In all types of areas most respondents said that promoting their business as
environmentally friendly would have no effect on its growth. Those in rural towns
were least likely to say that they thought it would have a positive effect on
business growth (25%), while respondents in rural villages were most likely to say
that it would have a positive effect (32%). Businesses in dispersed rural areas
were most likely to say they thought it would have no effect. These differences
are just outside the 95% level of significance.
37
7. Qualifications and skills
Because the sectors that are more common in different types of area require
different skills sets, it might be expected that variables such as the highest
qualification of a business owner and skills available in the organisation, including
management skills, vary a great deal between different types of area.
38
7.1 Qualification of owner
Table 7.1 shows the highest qualification of respondents for urban and rural
areas.
There is slightly more variation when businesses are grouped into those in PSA4
and non-PSA4 districts. Table 7.2 shows highest qualification by type of district.
Unweighted n 2,915 185 192 598 249 165 3,513 434 357
Source: Small Business Service Analytical Unit
39
Business owners in PSA4 districts are more likely to have no qualifications than
those in non-PSA4 districts in both urban and rural areas. They are also less
likely to be qualified to degree level or above. In rural areas, the highest
qualifications of those in not PSA4 but underperforming districts resemble those in
the PSA4 districts.
Although the results follow a similar pattern to those for managerial skills, there is
no significant difference between types of area in the proportion citing general
skills shortages as an obstacle. Despite being reported by a similar proportion of
respondents, the reasons skills shortages are encountered in urban areas and in
dispersed rural areas may be quite different. For example, the sectoral mix in
urban areas may require more specialist skills, whereas in remote rural areas
there may be a more general problem with recruitment.
There are no significant differences between PSA4 and non-PSA4 districts in the
proportion of businesses who cite skills shortages, either managerial or general,
as an obstacle to success.
The proportion who are very satisfied with the marketing skills available in their
organisation is highest in urban areas (32%) and decreases with settlement size,
40
to 24% for dispersed rural. However the proportion who are either quite or very
satisfied with the skills available varies less, from 76% in urban areas to 71% in
rural towns.
Responses were similar in urban areas, rural towns and rural areas with dispersed
dwellings, with around three quarters of businesses training fewer than 10% of
their managers, and around one in 10 businesses training more than 90% of their
managers. In rural villages business owners train a higher proportion of their
managers, nearly one in five training 90% or more and two-thirds training less
than 10%.
In urban PSA4 districts nearly a quarter (24%) of businesses provided training for
more than 90% of their managers, compared to only 10% in non-PSA4 districts.
In rural areas this is reversed, with 11% of PSA4 district businesses training more
than 90% of their managers compared to 16% in non-PSA4 districts.
41
7.5 Seeking advice
Respondents were asked whether they had sought general advice and information
for running the business in the last twelve months. Overall, 29% of businesses
had sought general advice, a proportion that does not vary significantly between
types of area and district.
Businesses were also asked from which sources they had sought advice on
regulations. The proportion who had sought advice from each source is always
small (less than about 10%), except in the case of accountants, which are used
by around 30% of employers. There is little difference between types of area in
the sources of advice used, with the exception of Business Link. More than double
the proportion of businesses in dispersed rural areas had used Business Link for
advice about regulations than in all other types of area (10% compared to 3% to
5% in the other areas).
42
8. Family businesses and businesses with no
employees
In the preceding sections the analyses performed have been for businesses with
employees. This section focuses mainly on the smallest of businesses – those
with no employees – and the reasons for this. A common reason given for a
business having no employees is that the owner uses family instead. Therefore
this section begins with an analysis of the locations and sectors where family-
owned businesses are most likely to be found.
• Businesses in urban areas are always less likely to be family owned than
rural businesses.
• For businesses with no employees, the proportion that are family owned
increases with increasing rurality, to 82% in dispersed dwellings.
• The main reasons for a business having no employees are that there is not
enough work to require them or that the owner prefers to work on their
own.
• In rural villages and areas with dispersed dwellings another main reason
for having no employees is that family area used instead. In dispersed
dwellings it may also be too expensive to employ anyone.
43
8.1 Family businesses by sector
Chart 8.1 shows the proportion of businesses that are family owned, comparing
businesses across different locations and sectors.
Prim ary
Production
Construction
Services
Across all sectors more than half (and in most cases more than two thirds) of
SMEs are family owned. In general, there is not a large variation between sectors
in the proportion that are family owned. In rural towns and villages businesses in
primary sectors are more likely to be family owned than those in other sectors.
However, in urban and dispersed rural areas there is no significant difference
between sectors.
44
8.2 Family businesses by size
Chart 8.2 shows the proportion of businesses of different sizes and in different
locations that are family owned.
None
Micro (1-9
em ployees)
Sm all (10-49
em ployees)
Medium (50-249
em ployees)
It can be seen that businesses with no employees are more likely to be family
owned than businesses with employees. In dispersed rural areas 82% of
businesses with no employees are family-owned. This figure is 78%, 74% and
70% for rural villages, towns and urban areas respectively.
45
8.3 Reasons for having no employees
Owners of businesses with no employees were asked why this was. The main
reasons given are shown in Chart 8.3, broken down by type of area.
Chart 8.3 Why business does not have any employees, zero-employee
businesses
Prefer to work on
own
Too expensive
Em ploym ent
regulations
In general the main reason for a business having no employees is that there is
not enough work to require them, with the proprietor’s preference for working on
their own the second most popular reason (except in rural towns). In rural
villages and areas with dispersed dwellings businesses are more likely than in
towns or urban areas to have no employees because the proprietor uses family
instead (21% and 22% compared to 15% and 8%). In areas with dispersed
dwellings another main reason is that it is too expensive.
It appears that in populated areas the reason for having no employees is mostly
preference, whereas in remote rural areas having no employees is equally likely to
be due to financial constraints.
In PSA4 districts owners are less likely to say they prefer to work on their own
(20% compared to 26% for non-PSA4 districts and 33% for non-PSA4
underperforming). Businesses in PSA4 and non-PSA4 underperforming districts
are slightly more likely to use family. There are no marked differences in other
reasons.
46
In Table 8.1 the proportion of businesses saying they have no employees because
they use family is broken down by whether or not the business is family owned.
Not surprisingly, family-owned businesses are much more likely to give using
family as a reason for having no employees, but there is still an appreciable
proportion of non family-owned businesses that use family instead of employees.
This proportion is highest in rural villages.
47
9. Summary/Conclusions
This analysis of the ASBS 2004 has investigated the differences between English
businesses in urban and different types of rural area and districts which are
underperforming in productivity. The results do not show an overall pattern, and
for some topics the location of a business does not appear to have any effect on
responses. However, in many cases there is a clear split between SMEs in rural
and urban areas and, in some instances, a clear sequence in settlement size.
There is also a variety of responses across different types of district, with PSA4
and non-PSA4 districts sometimes different and sometimes similar. Businesses in
the urban parts of PSA4 districts may also be different from those in rural parts.
Urban areas are home to a higher proportion of companies than rural areas, which
may in part reflect the higher proportion of employers. However, rural areas have
a higher proportion of partnerships, which increases with decreasing settlement
size and is highest in dispersed dwellings.
The main reasons business owners give for having no employees are that there is
not enough work to require them or that the owner prefers to work on their own.
In rural villages and dispersed dwellings using family is another main reason for
having no employees. Businesses in dispersed dwellings also cite cost as a
reason.
48
owned and the proportion increasing with decreasing settlement size. However,
there is not a large variation between sectors.
Businesses in rural areas are more likely than those in urban areas to cite taxation
and regulation as obstacles to success.
Rural villages and dispersed dwellings may also suffer from a lack of technological
connections, although this problem is only one third as likely to be mentioned as
transport; around 1 in 20 businesses in these areas cite lack of broadband access
as an obstacle to success. However, there is also evidence of ICT being used to
overcome the obstacle of remoteness, with a clear increase in ICT use with
decreasing settlement size. In dispersed dwellings businesses are more likely
than in all other types of area to use ICT.
Recruiting staff may also be difficult in more remote areas. The proportion of
respondents that are very satisfied with the skills available in their organisation
decreases with decreasing settlement size.
In contrast, businesses in rural villages are marked out by the strength of their
social and environmental credentials. These businesses are most likely to have a
social or environmental goal as their main purpose and are most likely to reinvest
their profits this way. In rural villages around a third of respondents say that
promoting their business as environmentally friendly would have a positive effect
on its growth.
Businesses in dispersed rural areas have the highest growth aspirations, but are
actually the most likely to have stayed the same size. This may reflect a lack of
resources to enable growth. Indeed, businesses in dispersed rural areas are more
likely to have some reliance on Government support, being twice as likely as
those in other areas to be claiming Government grants and loans. However,
these areas tend to buck the trend of lower turnover in rural areas, with a similar
proportion of high turnover businesses to urban areas, possibly due to the higher
proportion of subsidized and capital-intensive primary sectors.
49
Businesses in PSA4 districts tend to be similar to the more dispersed rural areas
in having a higher proportion of partnerships and sole proprietorships than non-
PSA4 districts, a higher proportion of businesses with no employees and a higher
proportion of primary sector businesses. They also reflect dispersed areas in that
they are less likely to reinvest their profits to further social or environmental
goals. However, the ages of businesses resemble those in urban areas, with a
higher proportion that are three years or younger than in non-PSA4 districts.
The underlying deprivation in PSA4 districts is reflected in the fact that business
owners in these districts are more likely to have no qualifications than those in
non-PSA4 districts. It may also be evident in the fact that cost saving actions are
more common; over 60% of businesses in rural PSA4 districts have taken or plan
to take action to reduce the cost of energy, water or waste disposal. This is in
contrast with all types of rural and urban area, where the majority of businesses
have taken no action. The propensity to innovate also appears to be linked with
economic performance; in rural areas businesses in PSA4 districts were only half
as likely as those in non-PSA4 districts to have introduced new products in the
previous 12 months (23% compared to 40%).
50
Annex 1 Methodology
The 2004 definition is based solely on settlement patterns in hectare grid squares
and surrounding areas. Each grid square is associated with a particular
settlement type: dispersed dwelling, hamlet, village, small town, urban fringe and
urban (urban areas being defined as settlements with a population greater than
10,000). These are then grouped into four categories: urban; rural, town and
fringe; rural, village or hamlet; and rural, dispersed.
Each grid square can then be given a sparsity score based on the number of
households in surrounding squares up to a distance of 30km, which are then
classified into “sparse” and “less sparse”.
11
Documents describing the Rural and Urban Definition 2004 can be found on Defra’s
website at: http://statistics.defra.gov.uk/esg/rural_resd/rural_definition.asp
12
A description of the Local Authority Classification can be found alongside the Rural
Urban Definition documents on Defra’s website at:
http://statistics.defra.gov.uk/esg/rural_resd/rural_definition.asp
51
LAD to one of the four settlement types of the new rural definition. Recognising
the importance of market towns as drivers of rural productivity, for the purposes
of the LAD classification “larger market towns” 13 are added to the three rural
settlement types.
The PSA4 Productivity Indicator Districts are those LADs used to measure Defra's
PSA4 Productivity target (as discussed in Section 1.2). These indicator districts
are selected from LADs with a predominately rural population and perform poorly
against a basket of socioeconomic indictors 14 . For locations of these districts see
Map 1 (at end of Annex). In this report businesses based in PSA4 Productivity
Indicator Districts have been separated by whether their OAs are urban or rural.
This is to prevent urban businesses from influencing the comparison between
prosperous and poorly performing rural areas.
In order to keep counts high in each band, the full rural/urban classification has
not been used for this analysis. Instead, “sparse” and “less sparse” have been
combined and analysis has been performed by the four settlement types of urban,
rural town and fringe, rural village and rural dispersed dwelling.
The statistical package SPSS was used to produce the analysis presented here
and also to estimate the statistical significance of results. For each table
presented chi-square estimates have been obtained, the level of statistical
13
Larger market towns are identified as a certain set of urban areas having a set of
functional attributes that serve a wider rural hinterland. LADs with a population greater
than 37,000, or more than 26 percent of their population, in rural settlements and larger
market towns are classed as rural.
14
For further details see Defra’s PSA Technical note and Addendum to PSA4
(Productivity): http://www.defra.gov.uk/corporate/busplan/busplan.htm
52
significance representing the probability that the differences between columns is
real and not the result of sampling variability. Before running this test the weight
of each record was multiplied by a constant factor to make the total count of the
group being tested equal to the total unweighted count for that group. This is
necessary when assessing the significance of weighted data.
Results presented are significant at the 95% level, unless otherwise stated.
53
54
Annex 2 Additional Tables
Unweighted n 2915 185 192 598 249 165 3,513 434 357
Table A2.3 Growth aspirations, past growth and expected growth by type of
district, employers only
Urban Rural All
non-PSA4
under- non-PSA4 non-PSA4
performin under- under-
non-PSA4 PSA4 g non-PSA4PSA4 performing non-PSA4PSA4 performing
% % % % % % % % %
Aims to grow business
67 61 69 70 62 68 68 62 68
in next 2-3 years
Change in Employment
28 26 24 24 25 30 27 26 27
employment growth
Employment
in past year same 57 61 56 61 59 61 58 59 59
Employment
less
15 12 20 14 16 9 14 14 15
Change in Employment
28 23 28 26 21 31 27 22 30
growth
employment
Employment
expected same
66 71 70 70 71 61 67 71 65
next year Employment
less 6 6 2 4 6 6 6 6 4
Unweighted n 2915 185 192 598 249 165 3513 434 357
55
Table A2.4 Top three actions taken or planned to reduce cost of water, energy
or waste disposal by type of district, employers only
Unweighted
1 % 2 % 3 % n
Urban non-PSA4 Start or Reduce water
none 56 improve 16 or elec 11 1494
recycling consumption
PSA4 Start or Reduce water
none 75 improve 7 or elec 7 95
recycling consumption
non-PSA4 Reduce water Start or
underperforming none 56 or elec 15 improve 12 93
consumption recycling
Rural non-PSA4 Reduce water Start or
none 59 or elec 15 improve 13 302
consumption recycling
PSA4 Start or Reduce water
none 39 improve 21 or elec 14 117
recycling consumption
non-PSA4 Start or Reduce water
underperforming none 47 improve 18 or elec 15 73
recycling consumption
56