Current State – HR Hiring Process 5 Signatures

Revised September 1, 2009 Page 1 of 3 Routing slip to Field request -Classified PD

9 people
Customer HUD
Some offices send to admin
Acc branch chief Mgr
Gets all actions office some do it together
4 Each off. Does it
differently External
Power recruit pkg Admin Office of To govt
5 P.O., working in 3 2
conjunction with HR, 1
Pkg develops: Customer
Admin Office -pos. descr. Certify funds Discusses position
-job analysis internally – decision Internal 16 Program Offices
finalizes pkg available PO -> PO - 500 last 3 mo.
-credit plan made
HIHRTS -merit staffing plan -
-special exper. External
Processing Processing Processing Processing
Mins Processing Mins Mins Days
Time Mins Time Time Time
Time
Lead Time Hrs Lead Time Hrs Lead Time Hrs Lead Time Hrs
Lead Time Hrs
%CA % %CA % %CA % %CA %
%CA %
Loopback - PO
Causes weeks 5-15 Days - PAR
No Std. input - Job analysis
Draft Varies among P.O. - Credit plan
Revise / ammend. OK to produce
J.A. or PD
Announcement
7 Draft Vacancy
-PD#
-title 6 HR Specialist MSH Internal 8 10 12
-series -pulls documents
-grade -prints Approved
-geog. Loc HR Branch Chief -review for
completeness HR Specialist drafts Prog. Office AO
-sel. off. goes into email and HR Specialist
-update HR tracker Vacancy receives draft
-promo forwards to HR forwards draft
Announcement -reviews and sends
Specialist by code HRConect 36
HRConect 6 HIHRTS USA Staff Dev External Req
HIHRTS Access
Processing Power Processing Processing changes Processing
4 Hrs Processing 30-60 Mins 90 Mins Mins
2000 Time recruit 90 Mins Time Time Time
Time
pkg
Lead Time 1-5 Days Lead Time 3 Days Lead Time 2 Days Lead Time 1-10 Days Lead Time Hrs

%CA % %CA 45 % %CA % %CA 80 % %CA %

Dwntime 10 %
Diff. to match If status hire
HIHRTS To pkg -Inconsistency in Job announcement
w/ credit plan 9 11
-PD may not be current Assessment MSH
-Grade does not fit organiz. structure
HR Specialist drafts P.O. Supervisor /
-Spec. exper. not clearly defined the Assessment Recommending
-Selective placement w/ no justification Tool Official reviews
Draft
USA Staff Announcement
Processing Processing
Mins Mins
Time Time
Cuts & pastes Lead Time Hrs Lead Time Hrs
doc Into Word 15 13
%CA % %CA %
15
Current State – HR Hiring Process
Customer wants to know
Revised September 1, 2009 Page 2 of 3 -How many applied back
12
-Who applied Loop
-Doesn’t meet Customer HUD
-Can we extend
expectations
-When will get roster
-Approved draft yet HR Draft Announcement
NOW disapprove
Specialist DEU
posting
enters into
16 15 14 13
MSCS Post
HR Specialist Approve HR Specialist
40% P.O.
reviews application reviews against
for quals. (And CLOSES HR Specialist posts
decides to panel JOB POSTED DEU Handbook
rating/ranking, if not public
sent to panel) announcement Delegating
USA Staff/
USA Staff USA Jobs examining auth.
MSCS
Processing Processing Processing Approve w/ Processing
15 Mins Certificate Mins Mins 2 Hrs
Time Time Time revisions Time
Lead Time Hrs Lead Time 2-4 Wks Lead Time Hrs Lead Time 3-5 Days
%CA % %CA 70 % %CA % %CA 98 %
Certificate Quals for BQ list?
Pull Down!
Panel

17 18 Scores 19 20 21 Certificate

HR Spec. reviews, Program Office A.O. Select 75%

Recommending
HR Specialist meets Panel reviews / add veteran’s copies forwarded to Official selects and/
educates team ranks preferences and Recommending or decides to
Official interview End
prepares certificate Certificate
Not Select 25%
Processing Processing Processing
Processing
Mins Mins Processing
Mins Time
Mins
Certificate 2 Days -no funds
Time Time Time Time -cancel
Lead Time Hrs Lead Time 1-5 Days Day Lead Time Hrs Lead Time 25-60 Days -re-announce
Lead Time 1-5
s
%CA % %CA % %CA % %CA 75 %
%CA %
In the field, sometimes
certificate goes straight to
the Recommending Official

25 Selection
Certificate 24 Varies 23 Signed 22
HR Specialist Certificate
reviews and
audits
A.O. mails selection Budget signs/ P.O. A.O. copies
cert GDAS signs resume / signed cert
cert
Selection
Certificate Processing Processing Processing
Mins 60 Mins Mins
Time Time Time
Lead Time Hrs Lead Time 10 Days Lead Time Hrs

%CA % %CA 70-90 % %CA %

2-8 signatures
26
 Current State – HR Hiring Process 25

Revised September 1, 2009 Page 3 of 3 Review PIV form

requirements
Customer HUD
Reviewed selection
certificate
PIV 30
Accept 90% 28 forms 29
26 27
HR Specialist
Job offer receives PIV forms
Reject 10% HR specialist sends Selectee completes and delivers to
HR Specialist PIV 306, 85 or 85P forms OSEP
Job offer (tentative) Selectee forms to Selectee
Processing
Processing Mins
Processing Mins Time
Processing Processing Mins Time
Mins 5 Mins Time Lead Time Days
Time Time Lead Time Days
Lead Time 2 Days Lead Time Hrs
Lead Time 1 Days %CA %
%CA %
%CA % %CA %
%CA %

Completed
34 PIV forms

35 OPM sends
36 EE fingerprints EE finger prints 31
to FBI 33
32
Final offer made, if OSEP/HR Specialist No notification Employee has photo
fingerprints are checks EE finger print of fingerprint proc. OSEP processes EE
approved status in system info and creates taken and is
completion OSEP/OFAR enters
(Commitment Letter) Finger (H#) account and fingerprinted data
Prints sends prints to OPM - 2 forms of ID are
Cleared IDMS scanned Security systems
Lead Time Hrs Status Processing Processing (Coordinate with HR) Processing
Mins Mins Processing Mins
Lead Time Hrs Time Time 5-8 Mins Time
PIV forms Time
Lead Time Hrs Lead Time Hrs Lead Time 3 Days
%CA % Lead Time 2 Days
%CA % %CA % %CA %
%CA %

39
37 OCIO receives 40
38 Req. to release
CHAMPS request
EE Account from A.O. and
matches to OSEP
OCIO activates the A.O. Sponsor notification Metrics
creates CHAMPS Employee arrives
user (H#) account -User (H#) account L/T = 139 days
request of cleared is released
EE P/T = 3 days
CHAMPS Processing
Processing CHAMPS Mins %CA = 15%
Mins Processing Time
Time Mins Processing Customer Satisfaction: 2.5
Time Mins Lead Time Days
Lead Time Hrs Time # Steps = 40
Lead Time Days Lead Time Hrs %CA %
%CA % Reviews / Signatures = 19
%CA % %CA %