Professional Documents
Culture Documents
Essays
on
the
African
Tech
Scene
–
Volume
1
On
Innovation
Innovation,
startups,
startup
culture
and
more
Wilfred
Mworia
Introduction
Sub‐
Saharan
Africa
is
in
a
state
of
rapid
change
as
far
as
technology
is
concerned.
The
future
seems
filled
with
possibilities.
The
hope
of
technology
and
the
Internet
creating
a
level
p
laying
field
for
the
continent,
at
par
with
the
rest
of
the
world
is
rife.
From
the
Silicon
Cape
down
south
to
the
Silicon
Shores
of
western
Africa
and
the
Silicon
Savannah
eastern
countries,
key
hubs
are
emerging;
a
new
generation
of
fearless
innova
tors
is
rising.
Empowered
by
the
ubiquity
of
the
Internet,
they
dare
believe
that
this
med
ium
can
make
the
difference
for
them;
that
literally,
nothing
is
out
of
the
reach
of
their
imagination.
And
through
creative
thinking
and
innovation,
they
can
creat
e
for
themselves
a
place
to
flourish,
where
the
common
restrictions
of
doing
business
a
nd
enterprising
in
Africa
do
not
have
such
a
strong
hold
–
in
their
imagination.
This
is
a
collection
of
‘essays’
from
a
cross
section
of
blogs
written
by
Africans
either
on
t
he
continent
or
in
the
diaspora.
These
Africans
(or
in
some
cases,
non‐
Africans
with
a
passion
for
Africa)
share
their
minds,
hearts
and
passion
for
Africa.
The collection is classified into three main themes:
Volume 1: On Innovation
1. Ethan
Zuckerman
(My
Heart’s
in
Accra):
Innovating
from
Constraint
2. Dave
Tait
(Design
in
Africa):
Innovation
in
Africa
3. Ken
Banks
(Kiwanja):
The
‘Emerging
Market’
Handset
Trap
4. Bill
Zimmerman:
Rural
Internet:
Lessons
from
Radio
5. Ken
Banks
(Kiwanja):
The
Digital
Divider
Volume 2: On The State of Things
1. Erik
Hersman
(Whiteafrican):
Hurdles
of
High‐Tech
Entrepreneurs
in
Africa
2. Gbenga
Sesan:
Progress
and
Challenges:
Using
ICTs
in
Nigeria
3. Matt
Berg
(BuildAfrica):
Africa
Ready
to
Code
4. Jonathan
Gosier
(Appfrica):
The
Infostate
of
Africa
5. Matthew
Buckland:
The
Internet
in
South
Africa:
A
Tale
of
Woe
and
Hope
Volume 3: On Funding: Money Matters
1. Erik
Hersman
(Whiteafrican):
There’s
a
Problem
with
Seed
Capital
in
Africa
2. Justin
Stanford:
Venture
Investing
in
South
Africa
3. Erik
Hersman
(Whiteafrican):
Finding
and
Funding
African
Innovators
Volume 4: The Future
1. Juliana
Rotich
(Afromusing):
The
Future
of
Tech
in
Africa
2. Ethan
Zuckerman
(My
Heart’s
in
Accra):
Calestous
Juma
on
the
Future
of
African
Communications
3. Startups
Nigeria:
Can
we
Build
a
Silicon
Valley
in
Nigeria?
4. Will
Mworia
(Afrinnovator.com):
Stop
Trying
to
be
Silicon
Valley
The Authors in this Volume
1. Bill
Zimmerman
http://www.27months.com/
2. Ethan
Zuckerman
(My
Heart’s
in
Accra)
http://ethanzuckerman.com/blog/
3. Ken
Banks
http://kiwanja.net
4. Will
Mworia
http://afrinnovator.com
5. Dave
Tait
http://designinafrica.wordpress.com/
A
quiet
storm
is
brewing
(Barely
there)
Author: Will Mworia
Blog: Will Mworia’s Blog
Original
article:
http://wmworia.wordpress.com/2009/10/09/a‐quiet‐storm‐is‐brewing‐
barely‐there/
I stand in the expansive plain
There it is,
The wisp of a slight breeze
Barely there
Yet, yes, it is there
I listen
A soft sound in the distance, calling
Barely there
Yet, yes, it is there
I look up into the sky
Blue, almost cloudless, almost
Barely there
Yet, yes, it is there
The sun burns relentlessly
And the sweat beads fall freely on my face
I
reach
out
Gather the dust in my hands
Let it sift through my fingers slowly
It is barely moist
Barely there
Yet, yes, it is there
A chill runs down my spine
A simple smile forms
I close my eyes
I stretch my hands out
I feel it
I know it
I believe it
The dark clouds gather
The thunder echoes
The flashes of lightning streak out from heaven
Igniting the earth
Bringing it to life
It breathes
It is alive
And the life flows through the ground
Through my feet
Into my body
Surging
Electrifying
I open my eyes
The sun still shines
The heat still burns
The earth still looks dry
I turn around and walk on
Smiling sheepishly but knowingly
A quiet storm is brewing
Volume
1:
On
Innovation…
Innovating
from
Constraint
Blog: My Heart’s in Accra
Author: Ethan Zuckerman
Original
Article:
http://www.ethanzuckerman.com/blog/2008/10/17/innovating‐from‐
constraint/
One
of
the
great
fears
as
a
speakeris
that
you’re
going
to
give
a
talk
too
similar
to
the
person
you’re
sharing
the
stage
with.
Clay
Shirky
and
I
gave
talks
at
an
event
a
year
or
so
back,
and
discovered
that
we
were
using
two
of
the
same
stories
in
our
presentations.
(I,
unfortunately,
found
this
out
by
listening
to
Clay’s
talk
and
frantically
editing
mine
in
response.)
That
wasn’t
a
problem
today
at
the
seminar
on
the
Information
Society
in
Barcelona
I’m
participating
in.
I
had
the
good
fortune
to
share
the
stage
with
Carlos
Domingo,
who
runs
the
R&D
unit
for
Spanish
telephone
giant,
Telefonica.
Domingo
is
working
hard
to
bring
some
of
the
most
successful
tools
and
techniques
of
web
2.0
into
a
large
and
often
conservative
telehone
company.
He’s
a
classic
early
adopter,
with
a
Nabaztag
and
a
Pleo
in
his
office,
and
a
blog
that
he’s
abandoning
so
he
can
spend
more
time
Twittering.
Inside
Telefonica,
Domingo’s
hoping
to
unlock
information
and
increase
communication
between
members
of
his
team
by
aggresively
embracing
social
media.
Rather
than
trying
to
dig
ideas
out
of
a
giant
document
repository,
the
knowledge
management
system
that
so
many
large
companies
have
embraced,
he’s
instituted
an
internal
video
sharing
service.
Researchers
working
on
projects
get
two
minutes
to
explain
their
work
to
their
colleagues
–
some
break
the
rules
and
run
long,
but
most
as
well‐behaved,
and
it’s
possible
to
get
the
gist
of
most
projects
with
just
a
few
seconds
of
video,
making
it
far
easier
to
surf
through
than
a
huge
document
repository.
(I
assume
they’re
heavily
tagged
and
annotated
to
make
them
highly
searchable.)
Using
Yammer,
350
members
of
his
team
share
ideas
on
a
Twitter‐like
network
that’s
closed
to
the
company,
and
encourages
employees
to
share
what
they’re
working
on
and
what
problems
they
could
use
help
with.
I’d
been
asked
by
the
organizers
to
talk
about
how
NGOs
and
social
change
organizations
innovate,
with
the
special
challenge
that
I
wasn’t
supposed
to
celebrate
innovative
projects
so
much
as
I
was
to
talk
about
the
process
of
innovation.
As
I
thought
about
this,
I
realized
that
I
a)
didn’t
have
much
understanding
of
how
social
entrepreneurs
innovate
and
b)
didn’t
have
much
confidence
that
social
entrepreneurs
generally
did
a
good
job
of
innovating
with
social
media
tools.
Generally,
I
think
that
social
entrepreneurs
place
far
too
much
faith
in
social
media
tools
and
assume
that
they’ll
be
more
popular,
useful
and
powerful
than
they
actually
turn
out
to
be.
So
I
offered
a
talk
about
some
very
different
types
of
innovation
–
African
innovations
including
the
zeer
pot,
William
Kamkwamba’s
windmill,
biomass
charcoal,
and
endless
examples
of
innovation
using
mobile
phones.
My
argument
was
that
innovation
often
comes
from
unusual
and
difficult
circumstances
–
constraints
–
and
that
it’s
often
wiser
to
look
for
innovation
in
places
where
people
are
trying
to
solve
difficult,
concrete
problems
rather
than
where
smart
people
are
sketching
ideas
on
blank
canvases.
I
offered
seven
rules
that
appear
to
help
explain
how
(some)
developing
world
innovation
proceeds:
‐
Innovation
(often)
comes
from
constraint
(If
you’ve
got
very
few
resources,
you’re
forced
to
be
very
creative
in
using
and
reusing
them.)
‐
Do
not
fight
culture
(If
people
cook
by
stirring
their
stews,
they’re
not
going
to
use
a
solar
oven,
no
matter
what
you
do
to
market
it.
Make
them
a
better
stove
instead.)
‐
Embrace
market
mechanisms
(Giving
stuff
away
rarely
works
as
well
as
selling
it.)
‐
Innovate
on
existing
platforms
(We’ve
got
bicycles
and
mobile
phones
in
Africa,
plus
lots
of
metal
to
weld.
Innovate
using
that
stuff,
rather
than
bringing
in
completely
new
tech.)
‐
Problems
are
not
always
obvious
from
afar
(You
really
have
to
live
for
a
while
in
a
society
where
no
one
has
currency
larger
than
a
$1
bill
to
understand
the
importance
of
money
via
mobile
phones.)
‐
What
you
have
matters
more
than
what
you
lack
(If
you’ve
got
a
bicycle,
consider
what
you
can
build
based
on
that,
rather
than
worrying
about
not
having
a
car,
a
truck,
a
metal
shop.)
‐
Infrastructure
can
beget
infrastructure
(By
building
mobile
phone
infrastructure,
we
may
be
building
power
infrastructure
for
Africa
–
see
my
writings
on
incremental
infrastructure.)
The
most
experimental
part
of
a
very
experimental
talk
was
applying
these
seven
principles
to
three
ICT4D
experiments
–
One
Laptop
Per
Child,
Kiva
and
Global
Voices.
Ismael
has
a
review
of
my
talk
including
the
scores
I
offer
for
each
of
the
projects
on
these
criteria.
The
talk
was
pretty
well
received,
and
it’s
great,
great
fun
to
try
out
new
ideas
on
stage.
I’m
looking
forward
to
thinking
through
whether
these
seven
rules
are
the
best
way
to
characterise
the
lessons
of
the
sorts
of
innovations
I
watch
on
sites
like
Afrigadget,
and
just
what
these
rules
mean
for
those
of
us
trying
to
use
internet
tools
for
social
change
–
thanks
to
my
friends
in
Barcelona
for
a
chance
to
start
playing
with
these
ideas,
live
on
stage.
Innovation
in
Africa
Tips
Blog: Design in Africa
Author: Dave Tait
Original
Article:
http://designinafrica.wordpress.com/2008/10/23/innovation‐in‐africa‐
tips/
From Ethan Zuckerman’s post ‘Innovating from constraint‘:
1. Innovation
(often)
comes
from
constraint
(If
you’ve
got
very
few
resources,
you’re
forced
to
be
very
creative
in
using
and
reusing
them.)
2. Don’t
fight
culture
(If
people
cook
by
stirring
their
stews,
they’re
not
going
to
use
a
solar
oven,
no
matter
what
you
do
to
market
it.
Make
them
a
better
stove
instead.)
3. Embrace market mechanisms (Giving stuff away rarely works as well as selling it.)
4. Innovate
on
existing
platforms
(We’ve
got
bicycles
and
mobile
phones
in
Africa,
plus
lots
of
metal
to
weld.
Innovate
using
that
stuff,
rather
than
bringing
in
completely
new
tech.)
5. Problems
are
not
always
obvious
from
afar
(You
really
have
to
live
for
a
while
in
a
society
where
no
one
has
currency
larger
than
a
$1
bill
to
understand
the
importance
of
money
via
mobile
phones.)
6. What
you
have
matters
more
than
what
you
lack
(If
you’ve
got
a
bicycle,
consider
what
you
can
build
based
on
that,
rather
than
worrying
about
not
having
a
car,
a
truck,
a
metal
shop.)
7. Infrastructure
can
beget
infrastructure
(By
building
mobile
phone
infrastructure,
we
may
be
building
power
infrastructure
for
Africa.)
And Amy Smith on rules for design in the developing world:
2. Listen
to
the
right
people.
Okay,
so
you
probably
don’t
know
what
it’s
like
to
carry
fifty
pounds
of
firewood
on
your
head.
Well,
don’t
pretend
that
you
do.
Talk
to
someone
who
has
done
it.
I
believe
that
the
key
to
innovation
in
international
development
is
truly
understanding
the
problem,
and
using
your
imagination
is
not
good
enough.
3. Do
the
hard
work
needed
to
find
a
simple
solution.
As
Leonardo
da
Vinci
said,
“Simplicity
is
the
ultimate
sophistication”—and
it
is
the
key
to
this
type
of
design
work.
4. Create
“transparent”
technologies,
ones
that
are
easily
understood
by
the
users,
and
promote
local
innovation.
5. Make
it
inexpensive.
My
friend
Paul
Polak
has
adapted
a
famous
quote
to
the
following:
“Affordability
isn’t
everything,
it’s
the
only
thing”
and
there’s
a
lot
of
truth
in
that.
When
you
are
designing
for
people
who
are
earning
just
one
or
two
dollars
a
day,
you
need
to
keep
things
as
cheap
as
you
can
and
then
make
it
even
cheaper!
6. If
you
want
to
make
something
10
times
cheaper,
remove
90
percent
of
the
material.
7. Provide
skills,
not
just
finished
technologies.
The
current
revolution
in
design
for
developing
countries
is
the
notion
of
co‐creation,
of
teaching
the
skills
necessary
to
create
the
solution,
rather
than
simply
providing
the
solution.
By
involving
the
community
throughout
the
design
process,
you
can
help
equip
people
to
innovate
and
contribute
to
the
evolution
of
the
product.
Furthermore,
they
acquire
the
skills
needed
to
create
solutions
to
a
much
wider
variety
of
problems.
They
are
empowered.
And Paul Polak via Nextbillion;
1. Go to where the action is
2. Talk to the people who have the problem – and LISTEN to what they have to say
3. Learn everything there is to know about the specific context
4. Think and act big – don’t do anything that can’t reach a million people
5. Think like a child – children have no limit to their thinking
6. See
and
do
the
obvious
7. If
somebody
already
invented
it,
you
don’t
have
to
8. Design to critical price targets
9. Design for measurable improvement in the lives of more than a million people
10. Work to practical, three‐year plans
11. Keep learning from your customers
12. Stay
positive
–
don’t
be
distracted
by
what
other
people
think
(if
there
were
a
need
for
it,
the
market
would
have
already
created
it)
So here are my 7 hints/tips/rules:
1. Understand
by
observing
the
environment,
infrastructure,
culture
and
lives
of
people
by
being
there.
2. Think
creatively:
start
big,
use
constraints
as
a
filter
and
find
the
simplest
solutions.
3. Increase
user
acceptance;
build
on
existing
platforms,
lower
costs
and
beware
of
radically
different
ways
of
doing
things.
4. Deliver
value;
what
are
the
benefits
for
people
using
the
end
product,
does
it
improve
a
persons
life?
5. Economic
sustainability;
provide
financial
motivation
for
continued
growth
over
time.
Empower
people
by
improving
their
economic
or
social
status.
6. Share
knowledge
and
skills
to
continue
the
innovative
process
both
to
and
from
people
and
communities.
7. Peripheral
vision;
keep
a
look
out
for
other
challenges
or
new
solutions
all
the
time.
T
he
‘Emerging
Market’
Handset
Trap
Blog: Kiwanja
Author: Ken Banks
Original
Article:
http://www.kiwanja.net/blog/2010/02/the‐emerging‐market‐handset‐
trap/
Today
at
Mobile
World
Congress,
Vodafone
announced
“the
world’s
cheapest
phone”.
At
$15
it
certainly
scores
low
on
the
price
tag
–
which
is
good
–
but
it
also
scores
low
on
functionality
–
not
so
good.
Not
only
is
this
a
problem
for
any
end
user
who
might
need
(or
want)
to
use
it
for
things
beyond
voice
calling
and
SMS,
but
it’s
also
perpetuating
a
long‐standing
problem
in
the
social
mobile
world
dating
back
over
five
years.
With
the
ICT4D
community
putting
an
increasing
focus
on
“smarter
phones”
–
ones
which
feature
downloadable
applications
and
allow
for
cloud‐based
solutions,
for
example
–
where
do
phones
like
today’s
Vodafone
150
fit
in?
Aimed
specifically
at
emerging
markets,
these
are
the
kinds
of
phones
Vodafone
are
hoping
will
end
up
in
the
hands
of
the
very
patients
or
farmers
the
ICT4D
world
is
itself
working
hard
to
reach.
Low‐cost
phones
have
certainly
achieved
one
thing
–
low
cost
–
and
in
price
terms
they’ve
done
exactly
what
they
said
on
the
tin.
Over
the
past
five
years
or
so,
prices
have
indeed
steadily
dropped,
as
we
can
see
if
we
pick
an
early
“emerging
market
handset”
winner
from
2005
(the
Motorola
C113),
a
ZTE
phone
widely
available
in
East
Africa
in
2008,
and
today’s
Vodafone
150.
The
prices
may
have
changed,
but
functionality
has
largely
stagnated.
You
couldn’t
browse
the
web
on
the
Motorola
in
2005,
nor
the
ZTE
in
2008,
and
today
you’d
have
the
same
problem
on
the
Vodafone
150.
You
can’t
download
applications
onto
any
of
them,
either.
They
all
have
monochrome
screens
and
look
pretty‐much‐the‐same
despite
having
a
five
year
gap
between
them.
Very
little
has
changed
other
than
price,
it
would
seem.
Voice
and
SMS
remain
king
at
the
bottom
of
the
pyramid,
or
so
it
would
seem.
The
real
trick
is
to
reduce
the
price
of
these
phones
whilst
at
the
same
time
increasing
(or
at
very
least
maintaining)
functionality,
a
combination
which
no
manufacturer
has
yet
managed
to
crack.
Nokia’s
announcementlast
week
of
their
cheapest
3G‐enabled
phone
for
the
Indian
market
shows
prices
are
shifting
downward
for
data
enabled
phones,
but
at
$90
it’s
still
some
way
off
what
most
would
consider
affordable
for
the
remaining
1.5
billion
people
in
the
world
without
a
phone.
From
today’s
announcement,
a
sub‐$40
smart
phone
–
which
really
would
change
the
game
–
looks
to
be
as
far
off
as
ever.
Rural
Internet:
Lessons
from
Radio
and
FidoNet
Blog: 27 Months
Author: Bill Zimmerman
Original
Article:
http://www.27months.com/2009/02/rural‐internet‐access‐
lessons‐from‐radio‐fidonet/
I’ve
been
mulling
over
this
topic
in
my
head
for
quite
awhile.
Yesterday,
Dibussi
provided
the
inspiration
I
needed
when
he
tweeted
a
story
about
the
impact
a
community
radio
station
has
had
on
a
remote
village
in
Cameroon’s
North
West
province.
London‐
based
social
enterprise
RadioActive
worked
with
the
local
council
to
build
the
radio
station,
Donga
Mantung
Community
Radio
105.0
FM,
which
reaches
more
than
600,000
listeners.
“For
as
little
as
a
£1,000,
you
can
set
up
a
station
that
reaches
people
up
to
25
miles
away
in
every
direction,”
says
Max
Graef,
RadioActive’s
founder.
“In
places
where
there
are
no
roads,
no
electricity,
no
phones
and
low
literacy
rates,
radio
is
the
cheapest
and
easiest
way
to
reach
people.”
Community
radio
is
an
enormously
powerful
ICT4D
tool
for
the
developing
world.
The
BBC
World
Service
Trust
has
worked
with
NGOs
on
a
range
of
these
projects,
from
emergency
response
following
disasters
such
as
Cyclone
Nargis
in
Burma
last
year,
to
post‐conflict
zones
like
Sierra
Leone,
promoting
government
transparency
in
Nigeria,
training
reporters,
and
improving
women’s
rights
in
Afghanistan.
It’s
often
a
two‐way
exchange—engaged
listeners
call
in
with
news
and
opinions
and
some
host
their
own
programs.
Staying
connected
to
the
outside
world
One
of
the
best
case
studies
of
a
community
radio
project
enhanced
with
Internet
was
recently
revisited
by
Matt
Berg
(born
in
Cameroon,
incidentally),
who
helped
build
Radio
Beeray
with
Geekcorps
Mali.
He
describes
how
their
project
leveraged
Internet
with
radio
with
a
weekly
connection
to
the
outside
world.
Using
a
Desert
PC
coupled
with
an
R‐BGAN
Satellite
Modem,
the
station
was
able
to
periodically
connect
to
the
Internet
to
collect
local
and
regional
news
of
interest
to
their
audience.
Says
Matt,
“Using
a
lot
of
clever
engineering,
we
were
able
to
limit
the
radio’s
bandwidth
consumption
to
about
200K/day
or
$6
(1MB)
a
week,
which
the
Radio
Director
was
able
to
use
to
connect
his
community
to
the
outside
world—certainly
a
lot
of
‘bang
for
the
byte’.”
This
“bang
for
the
byte”
is
the
key
to
sustainability,
and
one
of
the
principal
reasons
satellite‐based
connections
fall
short
for
rural
connectivity
projects.
VSAT
stations
can
be
potentially
transformative
in
bridging
the
digital
divide.
There
was
a
recent
inspiring
account
of
bringing
Internet
to
a
remote
Kenyan
village,
but
this
was
an
experiment
backed
by
Google,
who
covered
the
equipment
costs
and
monthly
subscription
fees.
The
costs
of
a
dish
and
related
hardware
(minus
the
solar
equipment
used
in
the
Google
experiment)
can
be
upwards
of
$10,000
with
monthly
fees
starting
at
$700
for
a
128
kbps
connection.
Google
itself
is
uncertain
whether
VSAT
stations
can
pay
for
themselves
in
rural
areas,
given
these
prohibitive
costs.
Communities
may
surely
benefit
from
the
connection,
but
at
these
rates
affordability
is
out
of
the
question.
Surely
mobile
is
the
future,
but
until
cheap
iPhone
knockoffs
and
WiFi
penetration
arrive
in
remote
villages,
something
is
needed
to
fill
the
gap.
One
promising
cost‐effective
alternative
for
rural
areas
involves
asynchronous
Internet
access.
Good
dog,
Fido
I’m
probably
exposing
my
age
here,
but
back
in
the
day
before
Internet
there
was
FidoNet.
For
die‐hard
BBS
users
in
the
1980’s
like
yours
truly,
FidoNet
did
something
extraordinary;
it
enabled
the
exchange
of
emails
&
attachments
between
bulletin
boards.
This
was
achieved
by
using
a
point‐to‐point,
store‐and‐forward
WAN
that
used
dial‐up
modems
and
plain
old
telephone
(POT)
lines.
Later
on,
FidoNet
was
connected
to
the
Internet,
typically
with
the
UUCP
protocol.
Interestingly,
FidoNet
and
UUCP
became
popular
for
bridging
the
digital
divide
that
once
existed
in
remote
parts
of
the
United
States
and
Europe.
FidoNet
solved
the
“last
mile”
problem
of
Internet
access
for
BBS
users
in
rural
communities.
Today,
this
store‐and‐forward
concept
has
been
modernized
and
adapted
for
the
developing
world.
The
pioneer
in
this
space
is
United
Villages,
who
has
commercialized
their
“drive‐by
WiFi”
service.
The
service
uses
what
they
term
cached
WiFi
intelligence,
which
relies
on
couriers
who
act
as
digital
postmen
by
carrying
queued
data
(emails,
web
searches,
downloads,
etc.)
between
rural
telecenters
and
access
points.
Motorbikes
equipped
with
a
mobile
storage
device
serve
as
a
mechanical
backhaul
alternative
to
miles
of
cables
or
a
costly
VSAT
connection.
It’s
an
elegant
and
cost‐effective
solution.
Not online, but still connected
Asynchronous
Internet
may
not
be
instantaneous,
but
it’s
capable
of
moving
gigabytes
of
data
to
rural
communities
at
a
fraction
of
the
cost
of
an
always‐on
connection.
What’s
most
interesting,
in
my
view,
is
how
communities
have
responded
to
the
service.
Katherine
Nightingale
reported
on
an
innovative
use
of
United
Villages’
service
in
rural
India.
Rather
than
use
the
service
for
sending
emails
and
surfing
the
web,
villagers
“prefer
to
email
their
questions
to
someone
who
will
do
the
surfing
for
them
and
return
the
answers
in
a
pdf
(portable
document
format)
file.”
This
is
not
unlike
how
Question
Box
is
used,
which
also
had
its
origins
in
India.
Implications
for
Village
Diary
As
we
prepare
for
our
work
in
the
community
with
Village
Diary,
I
anticipate
that
we’ll
leverage
a
combination
of
asynchronous
Internet,
SMS,
community
radio
and
citizen
journalism
to
help
bring
stories
from
the
village
to
a
global
audience.
Our
primary
focus
remains
on
empowering
women
by
recording
cases
of
abuse
and
providing
access
to
social,
legal
and
health
services.
At
the
same
time,
we
hope
to
help
provide
a
window
into
cultures,
communities
and
individual
stories
from
the
village
that
might
otherwise
go
unnoticed.
We’re
actively
looking
for
partners,
so
if
you
or
your
organization
is
interested
feel
free
to
drop
us
a
note.
You
can
also
grab
a
button
for
your
blog
or
website.
In
the
meantime,
comments
are
welcome.
The
Digital
Divider
Blog: Kiwanja
Author: Ken Banks
Original Article: http://www.kiwanja.net/blog/2007/09/the‐digital‐divider/
People
tend
to
get
pretty
excited
around
mobile
technology.
In
developing
countries
most
of
this
excitement
has
centred
around
their
proliferation
into
poorer
rural,
communication‐starved
areas,
and
their
new‐found
potential
in
helping
close
the
digital
divide.
Handset
giants
such
as
Nokiaand
Motorola
believe
that
mobile
devices
will
“close
the
digital
divide
in
a
way
the
PC
never
could”,
industry
bodies
such
as
the
GSM
Associationrun
their
own
“Bridging
the
Digital
Divide”
initiative,
and
international
development
agencies
such
as
USAID
pump
hundreds
of
millions
dollars
into
economic,
health
and
educational
initiatives
based
around
mobiles
and
mobile
technology.
Even
the
poorest
members
of
society
find
ways
to
own
one.
But
Houston,
we
have
a
problem.
I’ve
been
lucky
over
the
past
few
years
to
have
spoken
at
numerous
conferences,
workshops
and
companies
about
the
uses
of
mobile
technology
in
international
conservation
and
development,
and
it’s
something
I
truly
enjoy
doing.
However,
I’ve
slowly
noticed
a
knowledge
gap,
or
should
we
say
an
awareness
gap.
In
the
West,
when
we
talk
of
mobiles
helping
close
the
digital
divide,
many
people
make
a
hugeassumption
about
the
technologies
available
to
users
in
developing
countries.
We
look
at
the
mobile
through
rose‐tinted
glasses,
from
the
top
of
our
ivory
towers,
through
a
Western
prism.
Call
it
what
you
like.
Think
about
it.
Most
of
us
have
fancy
phones
and
are
gifted
with
pretty
good
network
coverage
to
drive
them.
Not
only
can
we
make
calls,
we
can
take
good
quality
photos,
we
can
make
and
edit
little
movies
and
upload
them
to
the
web,
we
can
surf
the
web,
we
can
play
neat
games,
and
we
can
download
neat
bits
of
software.
Our
overall
experience
is
generally
a
pleasant
one.
Why
else
would
we
want
a
phone?
So,
with
mobiles
able
to
do
all
of
this,
their
potential
in
developing
countries
is
clear,
right?
Well,
maybe…
Let’s
start
by
looking
at
the
worlds
best
selling
phone
–
the
Nokia
1100
(pictured).
Anyone
who’s
spent
any
time
in
a
developing
country
recently
would
not
have
failed
to
notice
the
number
of
these
around.
The
reason?
They’re
Nokia
(and
people
just
seem
to
loveNokia),
they’re
sturdy,
have
good
battery
life,
the
user
interface
is
easy
and
they’re
cheap
(selling
for
around
$40
new
in
Uganda,
for
example).
They
do
everything
the
user
wants
–
they
can
make
and
receive
calls,
they
can
send
and
receive
SMS
and
the
built‐in
alarm
is
very
popular
(only
last
month
in
Kampala
my
taxi
driver
was
telling
me
with
great
excitement
how
his
alarm
still
sounds,
even
when
his
phone
is
switched
off).
These
are
the
kinds
of
phones
in
the
hands
of
many
people
in
the
very
rural
areas
where
we
see
the
mobile
as
the
tool
to
help
close
the
digital
divide.
The
problem
here
is
that
the
Nokia
1100
–
as
with
many
of
the
low‐end
handsets
found
in
the
markets
and
shops
in
developing
countries
–
has
no
browser
of
any
kind,
and
doesn’t
support
GPRS
(or
any
other
form
of
data
transmission).
Accessing
the
internet?
Dream
on.
But
this
is
not
the
only
problem.
Network
coverage
in
many
rural
areas
lacks
data
support
even
if
the
phones
did
have
it,
although
this
is
admittedly
changing.
There
are
also
issues
of
language
and
content,
but
more
importantly
cost.
Someone
with
little
spare
income
doesn’t
want
to
spend
a
large
chunk
of
it
scratching
around
the
web
to
find
what
he
or
she
is
looking
for.
In
many
countries
GPRS
pricing
models
are
at
best
confusing.
While
an
SMS
carries
a
fixed
cost,
calculating
how
many
kilobytes
of
data
make
up
a
WAP
page
is
anybody’s
guess.
The
opportunity
at
the
bottom
of
the
pyramid
is
huge,
and
handset
manufacturers
and
network
providers
alike
are
working
hard
to
fill
it
with
phones.
For
them,
the
most
important
issue
is
cost
because
that’s
what’s
most
important
to
their
customer.
And
if
this
means
providing
trimmed‐down
handsets
at
the
lowest
possible
prices
then
so
be
it.
This
current
reality
sees
many
of
these
phones
with
no
GPRS,
no
browser,
no
Java,
no
camera,
no
colour
screen
–
the
very
technologies
which
form
the
lynchpin
of
our
plans
to
promote
the
mobile
phone
as
the
tool
to
help
close
the
digital
divide.
So,
if
we’re
serious
about
using
mobile
to
help
close
the
digital
divide,
how
about
diverting
international
development
funding
towards
providing
a
subsidised,
fully‐internet
ready
handset
for
developing
markets?
Aid
donors
are
already
providing
funds
to
the
network
operators,
after
all.
In
the
DRC,
Madagascar,
Malawi,
Sierra
Leone
and
Uganda
for
example,
the
IFC
(an
arm
of
the
World
Bank)
recently
provided
US$320
to
five
operations
of
Celtel
to
help
expand
and
upgrade
its
mobile
networks
(you
can
read
more
about
that
here).
Network
coverage,
important
as
it
is,
is
only
part
of
the
equation.
From
the
perspective
of
the
digital
divide,
who’s
addressing
the
handset
issue?
During
a
recent
interview
with
the
BBC
I
commented
that
“Voice
is
still
the
killer
app
in
many
developing
countries.
Data
is
going
to
be
playing
catch‐up
for
a
long
time
to
come”.
I’ve
received
many
comments
of
support
–
and
a
few
in
disagreement
–
since
this
was
published.
This
is
a
very
important
debate,
and
I
hope
it
is
one
which
finally
starts
to
get
some
serious
discussion.