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Product Reputation Market Intelligence Report for Computer Speakers
Prepared for Gregory Yankelovich,May 30, 2010
Product NameManufacturerCSIPFSPRSPSSNo. ofReviews
Logitech Z-3 Wood Grained 2.1 SpeakersLogitech1.761.701.031.0445X-Mini II Capsule SpeakerXMI1.741.681.041.02111Logitech X-530 5.1 Speaker SystemLogitech1.651.661.031.00180Altec Lansing VS2521 2.1 Computer Speakers with Powered Subwoofer (Black)Altec LansingTechnologies1.641.661.021.0149Cyber Acoustics CA-2022R 2.0 Computer Speakers- BlackCyber Acoustics1.621.551.001.0036JBL Duet PC Speakers (2-SpeakerS, Aluminum)Harman Kardon1.581.591.011.00262Altec Lansing IM510 Speaker SystemAltec LansingTechnologies1.571.551.031.0090Bose Companion 2 Series II multimedia speaker systemBOSE1.491.541.031.0266PRO-POWER - Portable speakersPRO-POWER1.471.461.011.01166Laptop Speakers - USB, Portable, Compact, Travel Speaker for PC and Mac - B-Flex 2 Hi-Fi Stereo USB Speaker (Black)JLab Audio1.371.411.011.00101Sony SRS-P7 Passive Speaker System with Stereo Mini-Plug InputSony1.191.211.061.038
As of May 30, 2010 the Computer Speakers category contains metrics for 136 products based on the analysis of 10265 customerreviews 
GlossaryCSI (Customer Satisfaction Index)
- The Customer Satisfaction Index is an aggregate measurement of the delta between acustomer's expectation of a product and their actual experience with it.
PFS (Product Functionality Score)
- The Product Functionality Score measures the gap between customer expectations of a productand their actual experience with it.
PRS (Product Reliability Score)
- The Product Reliability Score measures the gap between the customer's expectations of a product'sperformance over its life-cycle and their actual experience with that product. A low reliability score points a Product Manager to potentialproblems in either the manufacturing or packaging processes that can be addressed before the erosion of their brand value begins.
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