Welcome to Scribd, the world's digital library. Read, publish, and share books and documents. See more
Standard view
Full view
of .
Look up keyword
Like this
0 of .
Results for:
No results containing your search query
P. 1
Deploying a hosted PBX solution

Deploying a hosted PBX solution

Ratings: (0)|Views: 52|Likes:
Published by aen

More info:

Published by: aen on Jun 08, 2008
Copyright:Attribution Non-commercial


Read on Scribd mobile: iPhone, iPad and Android.
download as PDF, TXT or read online from Scribd
See more
See less





   V   O   C   A   L   O   C   I   T   Y   ®   H   O   S   T   E   D    P   B   X
What SMBs Should KnowAbout Deploying aHosted PBX Phone Solution
   V   O   C   A   L   O   C   I   T   Y   ®   H   O   S   T   E   D    P   B   X
Executive Summary
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs)serve their customers, grow their business, and support their employees. Delivering the sameenterprise-level, proessional phone system capabilities large businesses use at a much lowercost, hosted PBX is helping SMBs save money while putting their customer services on par withmuch larger organizations.While large enterprises have begun leveraging the cost advantages and robust capabilities o enterprise IP (Internet Protocol) telephony, on-site IP PBX (Private Branch eXchange) systemscan require signicant initial investment and ongoing operational costs that put them out o reach or SMBs. Until now, smaller companies have been limited in choice to infexible, expen-sive traditional phone systems or residential-grade voice over IP (VoIP) solutions with limitedunctionality and fexibility, and less than business-grade perormance.Now there’s a cost-eective, eature-rich alternative to on-premises IP PBXs and traditional analog phone systems expressly designed or the needs o small and medium-sized businesses.VocalocityPBX, a hosted PBX solution, oers state-o-the-art eatures, seamless scalability, andunparalleled ease-o-use all in a low-risk, low total cost o ownership package.This white paper provides insight into whether a hosted PBX solution rom Vocalocity is rightor your company, the types o benets you can experience with a Hosted PBX, and an overviewo how easy it is to deploy VocalocityPBX versus other phone systems.
   V   O   C   A   L   O   C   I   T   Y   ®   H   O   S   T   E   D    P   B   X
Proessional Phone Systems Are aCompetitive Advantage
Perception is reality when it comes to the customer experience. The phone system can make orbreak a company’s eorts to provide a proessional, ecient experience to its customers. It canmean the dierence between appearing to be a mom-and-pop shop or a much larger, estab-lished enterprise with the resources to satisy the customers’ needs.That’s why choosing an oce phone system should be based on much more than cost alone.While cost is a major reason why SMBs are switching rom traditional oce phone systems tohosted IP telephony, many SMBs are unaware o the equally important, additional advantages o leveraging the latest technology or voice communications.IP telephony – voice communications over an Internet connection – is becoming the standardor business communications. VoIP enables a broader array o eatures than traditional analogphone systems to improve productivity, enhance customer satisaction, and deliver exceptional business intelligence. Taken together, the lower cost and robust eatures oered by VoIP ismaking a positive impact to the bottom line o SMBs.

You're Reading a Free Preview

/*********** DO NOT ALTER ANYTHING BELOW THIS LINE ! ************/ var s_code=s.t();if(s_code)document.write(s_code)//-->