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Deploying a hosted PBX solution

Deploying a hosted PBX solution

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Published by aen

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Published by: aen on Jun 08, 2008
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06/16/2009

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www.vocalocityPBX.com1.877.948.8224
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What SMBs Should KnowAbout Deploying aHosted PBX Phone Solution
 
www.vocalocityPBX.com1.877.948.8224
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Executive Summary
Hosted PBX phone solutions are revolutionizing how small and medium-sized businesses (SMBs)serve their customers, grow their business, and support their employees. Delivering the sameenterprise-level, proessional phone system capabilities large businesses use at a much lowercost, hosted PBX is helping SMBs save money while putting their customer services on par withmuch larger organizations.While large enterprises have begun leveraging the cost advantages and robust capabilities o enterprise IP (Internet Protocol) telephony, on-site IP PBX (Private Branch eXchange) systemscan require signicant initial investment and ongoing operational costs that put them out o reach or SMBs. Until now, smaller companies have been limited in choice to infexible, expen-sive traditional phone systems or residential-grade voice over IP (VoIP) solutions with limitedunctionality and fexibility, and less than business-grade perormance.Now there’s a cost-eective, eature-rich alternative to on-premises IP PBXs and traditional analog phone systems expressly designed or the needs o small and medium-sized businesses.VocalocityPBX, a hosted PBX solution, oers state-o-the-art eatures, seamless scalability, andunparalleled ease-o-use all in a low-risk, low total cost o ownership package.This white paper provides insight into whether a hosted PBX solution rom Vocalocity is rightor your company, the types o benets you can experience with a Hosted PBX, and an overviewo how easy it is to deploy VocalocityPBX versus other phone systems.
 
www.vocalocityPBX.com1.877.948.8224
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Proessional Phone Systems Are aCompetitive Advantage
Perception is reality when it comes to the customer experience. The phone system can make orbreak a company’s eorts to provide a proessional, ecient experience to its customers. It canmean the dierence between appearing to be a mom-and-pop shop or a much larger, estab-lished enterprise with the resources to satisy the customers’ needs.That’s why choosing an oce phone system should be based on much more than cost alone.While cost is a major reason why SMBs are switching rom traditional oce phone systems tohosted IP telephony, many SMBs are unaware o the equally important, additional advantages o leveraging the latest technology or voice communications.IP telephony – voice communications over an Internet connection – is becoming the standardor business communications. VoIP enables a broader array o eatures than traditional analogphone systems to improve productivity, enhance customer satisaction, and deliver exceptional business intelligence. Taken together, the lower cost and robust eatures oered by VoIP ismaking a positive impact to the bottom line o SMBs.

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