Professional Documents
Culture Documents
LCD G2020HDA
Notice:
For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and
liability statements.
Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you have the
most recent version of this manual.
1
20” LCD Color Monitor BenQ G2020HDA
Content Index
Abbreviations & Acronyms........................................................................................................................................3
1.2 Trademark...........................................................................................................................................................5
2. Introduction .............................................................................................................................................................5
3. General Description................................................................................................................................................7
5.2 Packing.............................................................................................................................................................10
Product Disassembly..............................................................................................................................................32
2
20” LCD Color Monitor BenQ G2020HDA
Abbreviations & Acronyms
AFC Automatic Frequency Control: control signal used to tune to the correct frequency
HDMI High Definition Multimedia Interface, digital audio and video interface
HP Head Phone
LVDS Low Voltage Differential Signal, data transmission system for high
3
20” LCD Color Monitor BenQ G2020HDA
NC Not Connected
NVM Non Volatile Memory: IC containing TV related data (for example, options)
PC Personal Computer
Red, Green and Blue. The primary color signals for TV. By mixing levels of R, G
RGB
and B, all colors (Y/C) are
Component video (Y= Luminance, Pb/ Pr= Color difference signals B-Y and R-Y,
YPbPr
other amplitudes w.r.t. to YUV)
Video related signals: Y consists of luminance signal, blanking level and sync; C
Y/C
consists of color signal.
4
20” LCD Color Monitor BenQ G2020HDA
1. About this Manual
The purpose of Service Manual is to provide a guide line to engineers to repair different models. The
appearance and capability is introduced in this Service Manual. It is better for repair engineer to have a rough
idea of this model through reading the Service Manual. Please do pay attention to the item part of the
disassembly when repair the machine and also do the protection of panel any time. When repairing the circuit
board, please follow the requirement of RoHS and refer to the circuit diagram and repairing process that
attached in the Service Manual. The method of firmware updated, the way of using the menu and some
information that may be used when repairing are also attached in the Service Manual that provide repair
engineer various choice.
1.1 Important
Only trained service personnel who are familiar with this BenQ Product shall perform service or
maintenance to it. Before performing any maintenance or service, the engineer MUST read the
“Important Safety Information”.
1.2 Trademark
2. Introduction
This section contains general service information, please read through carefully. It should be stored for easy
access place.
5
20” LCD Color Monitor BenQ G2020HDA
2.2 Safety Notice
1. Make sure your working environment is dry and clean, and meets all government safety requirements.
2. Ensure that other persons are safe while you are servicing the product.
3. DO NOT perform any action that may cause a hazard to the customer or make the product unsafe.
4. Use proper safety devices to ensure your personal safety.
5. Always use approved tools and test equipment for servicing.
6. Never assume the product’s power is disconnected from the mains power supply. Check that it is
disconnected before opening the product’s cabinet.
7. Modules containing electrical components are sensitive to electrostatic discharge (ESD). Follow ESD safety
6
20” LCD Color Monitor BenQ G2020HDA
3. General Description
This new LCD (Liquid Crystal Display) monitor BenQ G2020HDA offers numerous features and functions, for
example:
● optimum ergonomic characteristics (totally distortion-free, excellent picture definition and color purity right into
the corners)
● presentation of up to 16.7 million colors (in conjunction with an appropriate graphics card)
● automatic scanning of horizontal frequencies from 24 to 83 kHz and refresh rates (vertical frequencies) from 50 to
76 Hz (absolutely flicker-free)
● freely adjustable color alignment for matching the screen colors to the colors of various input and output
devices
● VESA-DDC compatibility
● power management for reducing power consumption when the computer is not in use
This operating manual contains important information you require to start up and run your LCD monitor.
This specification defines the requirements for the 20”W MICROPROCESSOR based Multi-mode supported high
resolution color LCD monitor. This monitor can be directly connected to general 15-pin D-sub VGA connector, also
supports VESA DPMS power management and plug & play function.
Additional information
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. For the best
display performance, please set the display resolution to 1600x900 pixels with an aspect ratio of 16:9. This is called
“Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are displayed on a full
screen through an interpolation circuit. Image blurring across pixel boundaries can occur with the interpolated
resolution depending upon the image type and its initial resolution.
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20” LCD Color Monitor BenQ G2020HDA
4. Related service information
This Service Manual contains general information. There are 2 levels of service:
Level 1: Cosmetic / Appearance / Alignment Service
Level 2: Circuit Board or Standard Parts Replacement
Service Web Site
5. Product Overview
G2020HDA
Contrast Ratio (Typ.) / DCR (Min.) 1000:1 (Panel) /40000:1 (DCR); Min :20000:1
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20” LCD Color Monitor BenQ G2020HDA
Audio Speakers (built-in) NA
Earphone Jack NA
9
20” LCD Color Monitor BenQ G2020HDA
5.2 Packing
When packing the monitor into the carton, please follow the pictures as below.
10
20” LCD Color Monitor BenQ G2020HDA
Putting the base and D-SUB cable in the position as the picture shows above.
Power cord
User manual
11
20” LCD Color Monitor BenQ G2020HDA
Level 1 Cosmetic / Appearance / Alignment Service
b. Printer cablex1
c. VGA cable x1
12
20” LCD Color Monitor BenQ G2020HDA
4. The process of ISP write is as follows.
13
20” LCD Color Monitor BenQ G2020HDA
c. Click icon, search the program” BenQ_G2020HDA_2045LH_SEC_V004.H00”, and click open:
d. Click icon, search the program” BenQ_G2020HDA_2045LH_SEC_V004.H01”, and click open:
e. Click icon, search the program” BenQ_G2020HDA_2045LH_SEC_V004_EXTEND”, and click open:
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20” LCD Color Monitor BenQ G2020HDA
DDC instruction
General
DDC Data Re-programming
In case the main EEPROM with Software DDC which store all factory settings were replaced because a defect,
repaired monitor’ the serial numbers have to be re-programmed.
It is advised to re- soldered the main EEPROM with Software DDC from the old board onto the new board if circuit
board have been replaced, in this case the DDC data does not need to be re-programmed.
Additional information about DDC (Display Data Channel) may be obtained from Video Electronics Standards
Association (VESA). Extended Display Identification Data (EDID) information may be also obtained from VESA.
1. An i486 (or above) personal computer or compatible.
2. Microsoft operation system Windows 95/98/2000/XP.
3. “PORT95NT.exe, TPVDDC5.6” program.
4. Software OSD SN Alignment kits
The kit contents:
a. OSD SN BOARD x1
b. Printer cablex1
c. VGA cable x1
d. 12V DC power source
The process of installing “PORT95NT” has been specified in, so it will not be specified again. If you have any
problem, please read it.
12V Input
15
20” LCD Color Monitor BenQ G2020HDA
3 The process of ISP write is as follow:
b. Choose “Analog ” and then click “Loadfile”, it will show the picture as follow:
16
20” LCD Color Monitor BenQ G2020HDA
c. Click “OK”, it will show the picture as follow:
d. Input the date in “Year-Month-Day” box, Key in the same 13 numbers in the Input SN and Verify SN, then click
“Program”, when the analog DDC Write complete, it will show the picture as follow:
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20” LCD Color Monitor BenQ G2020HDA
G2020HDA EDID
128 bytes EDID Data (Hex):
x0 x1 x2 x3 x4 x5 x6 x7 x8 x9 xA xB xC xD xE xF
0: 00 FF FF FF FF FF FF 00 09 D1 1E 78 45 54 00 00
10: 01 0C 01 03 0E 2C 19 78 2E 3D 85 A6 56 4A 9A 24
20: 12 50 54 A5 6A 00 61 C0 81 C0 81 CF A9 CF 01 01
30: 01 01 01 01 01 01 2F 26 40 A0 60 84 1A 30 30 20
40: 35 00 BB F9 10 00 00 1A 00 00 00 FF 00 32 31 32
50: 33 31 33 32 31 32 33 33 0A 20 00 00 00 FD 00 32
60: 4C 18 53 11 00 0A 20 20 20 20 20 20 00 00 00 FC
70: 00 42 65 6E 51 20 47 32 30 32 30 48 44 41 00 05
<---Header--->
Header: 00 FF FF FF FF FF FF 00
<-x-Header-x->
<---Vendor/Product Identification--->
ID Manufacturer Name: BNQ
ID Product Code: 781E
ID Serial Number: 45540000
Week of Manufacture: 1
Year of Manufacture: 2002
<-x-Vendor/Product Identification-x->
<---Color Characteristics--->
Red x: 0.6484375000
Red y: 0.3388671875
Green x: 0.2929687500
Green y: 0.6025390625
Blue x: 0.1425781250
Blue y: 0.0703125000
White x: 0.3125000000
White y: 0.3291015625
<-x-Color Characteristics-x->
<---Established Timings--->
Established Timings 1: A5
-720x400 @70Hz VGA, IBM
-640x480 @60Hz VGA, IBM
-640x480 @75Hz VESA
-800x600 @60Hz VESA
Established Timings 2: 6A
-800x600 @75Hz VESA
-832x624 @75Hz Apple,Mac II
-1024x768 @60Hz VESA
-1024x768 @75Hz VESA
Established Timings 3: 00
<-x-Established Timings-x->
Extension Flag: 00
Checksum: 05
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20” LCD Color Monitor BenQ G2020HDA
Adjustment / Alignment Procedure
Use the or keys to highlight a menu item, and press the ENTER key to enter the Menu item settings.
The OSD menu languages may differ from the product supplied to your region.
Display menu
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20” LCD Color Monitor BenQ G2020HDA
1. Press the MENU key to display the main menu.
2. Press the or keys to select DISPLAY and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the or keys to make adjustments or selections.
5. To return to the previous menu, press the MENU key.
Picture menu
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20” LCD Color Monitor BenQ G2020HDA
23
20” LCD Color Monitor BenQ G2020HDA
Press MENU to leave the Color menu.
The function will increase the level
of contrast to provide sharper and
more detailed image quality.
Dynamic Press the ENTER key to select this
Contrast option. Press the or keys to 0 to 5
Activating
change the settings.
Dynamic Contrast will disable
Brightness and Contrast
controls.
2. Press the or keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu.
3. Press the or keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the or keys to make adjustments or selections.
System menu
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20” LCD Color Monitor BenQ G2020HDA
• English
• French
• German
• Italian
• Spanish
26
20” LCD Color Monitor BenQ G2020HDA
Press the or keys to change
the settings.
To unlock the OSD controls
when the OSD is preset to
be locked, press and hold
Prevents all the monitor settings
the "MENU" key for 15
from being accidentally changed.
seconds to enter the "OSD • YES
OSD Lock When this function is activated,
Lock" option and make • NO
the OSD controls and hotkey
changes.
operations will be disabled.
Alternatively, you may use
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards
Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.
27
20” LCD Color Monitor BenQ G2020HDA
Display timing table
Pixel
Horz-f(kHz) Horz -p Vert-f (Hz) Vert -P Pixel Clk (MHz) Source
Format
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20” LCD Color Monitor BenQ G2020HDA
Factory OSD Menu
Turn off the monitor, keep pressing the “MENU” buttons, and turn on the monitor, then when we press the MENU
button, the factory OSD will be at the left top of the panel as below.
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20” LCD Color Monitor BenQ G2020HDA
Level 2 Circuit Board and Standard Parts Replacement
PB/MB
9 0M1G1030 6120 5 PCS SCREW M3X6
&MAINFRAME
30
20” LCD Color Monitor BenQ G2020HDA
11 A85G0174101 1 PCS AC SHIELD
HINGE &REAR
20 AM1G1740 12 47 CR3 2 PCS SCREW
COVER
31
20” LCD Color Monitor BenQ G2020HDA
Product Disassembly
Fig1
2). Remove the Bezel
Remove the bezel as follow:
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20” LCD Color Monitor BenQ G2020HDA
33
20” LCD Color Monitor BenQ G2020HDA
5).Remove the Main Board and Power Board
Remove the AC shielding, and remove the screws in red and disconnect the all connections in blue, at last you
can get the Main Board and Power Board as follow.
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20” LCD Color Monitor BenQ G2020HDA
MAIN BOARD
POWER BOARD
35
20” LCD Color Monitor BenQ G2020HDA
Block Diagram
Main Board
Crystal
24MHZ Panel Interface
(X401) (CN601)
H sync
V sync
RGB
(CN202) (CN301)
36
20” LCD Color Monitor BenQ G2020HDA
Power Board
AC input 12V
Bridge Rectifier
and Filter Transformer Rectifier diodes
EMI filter
5V
Start Resistor
R904, R932
Feedback Circuit
PWM Control
(IC901) Power Switch
(Q901)
Photocoupler
(IC903)
Lamp
37
20” LCD Color Monitor BenQ G2020HDA
Schematic Diagram
Main Board
CN201
1 CMVCC
2
3 CMVCC MVCC FB202
4 CMVCC
5 BKLT-VBRI
DIM# {4}
6 BKLT-EN NC
7 C_PANEL_INDEX CMVCC
PANEL_ID# {4}
8 Volume# FB201 VCC3
Volume# {4} U201
9 Mute
Mute {4}
3 2
120 VIN VOUT
VSS
CONN C202
+ C204 AP1117E33LA C205 + C203
100UF25V 100UF25V
1
'07-01-10 change to Elite 0.1uF/16V 0.1uF/16V '07-01-10 change to Elite
Panel ID(3.3V PWM)
Back light
Dimming(3.3V PWM)
VCC3
R202
* BKLT-EN High ON(3.3V) 4K7 1/16W
BKLT-EN R201
200 1/16W
C206
Q202
INV_ON# {4}
0.1uF/16V PMBS3904
VCC3
CN202 Q204
PMBS3906
1 KEY0 R210 10K 1/16W
KEY 0 {4} LED_R# {4}
2 KEY1
KEY 1 {4}
3 POWER_KEY #
POWER_KEY# {4}
4 LED_G
5 LED_R LED_R
6 R213 10K 1/16W
LED_G# {4}
Q205
2
LED_G PMBS3906
CONN ZD202 C209 ZD203 C201 ZD201 C210
NC NC 0.1uF/16V
NC 0.1uF/16V 0.1uF/16V
1
Near to Connect T P V ( Top Victory Electronics Co . , Ltd. ) OEM MODEL BenQ G2020HDA Size B
38
20” LCD Color Monitor BenQ G2020HDA
DSUB_V {4}
R301 100R 1/16W
RTD_H {5}
R303 100R 1/16W
RTD_V {5}
ZD303
2
ZD302
R304 R305 C302 C303
2.2K 1/16W 2.2K 1/16W FB302
RLZ5.6B
RLZ5.6B 22pF 22pF R306 100R 1/16W C304
VGA_B+ 1 2 RTD_B+
RTD_B+ {5}
BEAD
1
1
CN301
R311 100R 1/16W R307 C305 0.047uF
16
DSUB_CONNECT {4} 5pF/50V
R428 22R 1/10W 5% 10 75R 1/16W
15 5 VGA_CON DSUB_5V ZD305 R308 100R 1/16W C306
{4} DDC1_SCL
2
9 DSUB_5V VGA_B- RTD_B-
RTD_B- {5}
DSUB_V R319 100R 1/10W 5% 14 4 ZD304 C414
2
8 VGA_B- 0.1uF/16V
DSUB_H R320 100R 1/10W 5% 13 3 VGA_B+ C413 0.047uF
7 VGA_G- 0.1uF/16V RLZ5.6B
12 2 VGA_G+ FB301
1
{4} DDC1_SDA
R426 22R 1/10W 5% 6 VGA_R- RLZ5.6B R309 100R 1/16W C307
2
1
RTD_G+ {5}
ZD301 ZD307 BEAD
DB15
17
R310 C308 0.047uF
RLZ5.6B RLZ5.6B 5pF/50V
75R 1/16W
1
0.047uF
FB303
R313 100R 1/16W C301
VGA_R+ 1 2 RTD_R+
RTD_R+ {5}
BEAD
VGA_G+
VGA_B+
5pF/50V
75R 1/16W
R315 100R 1/16W C311
VGA_R- RTD_R-
RTD_R- {5}
R316 R317 R318
200R 1/10W 5% 200R 1/10W 5% 200R 1/10W 5% 0.047uF
3
39
20” LCD Color Monitor BenQ G2020HDA
DSUB_5V CMVCC
CMVCC
D401
C402 D402 BAT54C(NC) MCU_VCC
BAV70 2 1
NC Reserve for powerBoard MCU_VCC C404
Q401 CMVCC=3V R405 R406 R407
PMBS3904
3
MCU_VCC_S NC
NC
NC
NC
R402 C412 U403
1K 1/16W 1 8
R403 1uF 10V 2 NC VCC 7 R408 NC WP
3.9K 1/16W 3 NC WC 6 R409 NC IICSCL
4 NC SCL 5 R410 NC IICSDA
VSS SDA
U402 3
NC
AZ431AN-AE1
R404
10K 1/16W
1 2
BAT54C MCU_VCC
1K 1/16W
4K7 1/16W
4K7 1/16W
4K7 1/16W
C409
NC(22pF/16V)
41
40
39
38
37
36
35
34
33
4
U401
P1.0/T2
P1.1
P1.2
P1.3
P1.4
P1.5
P1.6
P1.7
VCC
RST
Volume# R420 100R 1/16W 44
{2} Volume# P5.0/PWM0
Mute R422 100R 1/16W 45 MCU_VCC
{2} Mute P5.1/PWM1
PANEL_ID# R423 1K 1/16W 46
{2} PANEL_ID# P5.2/PWM2
DIM# R424 1K 1/16W 47
{2} DIM# P5.3/PWM3
PPWR_ON# R430 100R 1/16W 48 32
{6} PPWR_ON# P5.4/PWM4 NC
INV_ON# R432 100R 1/16W 1 31 R425
{2} INV_ON# P5.5/PWM5 NC
2 30 10K 1/16W
3 DSCL2/P5.6 NC 29
DSDA2/P5.7 NC
DDC1_SCL 5 28 DSUB_V1 R427 NC/0R05 1/16W
DSUB_V
{3} DDC1_SCL ASCL1/P3.0/RXD VSY NC DSUB_V {3}
DDC1_SDA 8
{3} DDC1_SDA ASDA1/P3.1/TXD 27
P6.7 26 R429 0R05 1/16W CRY STAR_OUT
P6.6/CLKO1 CRY STAR_OUT {5}
9 25 MVCC
10 P3.2/INT0 P6.5 24 DSUB_CONNECT
P3.3/INT1 P6.4 DSUB_CONNECT {3}
11 23 R431
12 P3.4/T0 P6.3/ADC3 22 R433 100R 1/16W POWER_KEY #
P3.5/T1 P6.2/ADC2 POWER_KEY # {2}
LED_G# 13 21 R434 100R 1/16W KEY 1 6K8 1/16W
{2} LED_G# P7.6/CLKO2 P6.1/ADC1 KEY 1 {2}
LED_R# 14 20 R435 100R 1/16W KEY 0
{2} LED_R# P7.7
VSS
P6.0/ADC0 KEY 0 {2}
NC
NC
NC
NC
NC
NC
XO
XI
R415 RTD2122L-LF
PANEL_VCC
15
16
17
18
19
42
43
6
7
6K8 1/16W
R416 C403 24mhz
10K 1/16W 0.1uF/16V X401 R437 R401 R438
3.9K OHM +-1% 1/16W 3.9K OHM +-1% 1/16W R436 C410
1 2 3.9K OHM +-1% 1/16W 10K 1/16W 0.1uF/16V
MCU_VCC
Closed to X'tal R439
6K8 1/16W
C401 C411
10pF 10pF
Closed to MCU
40
20” LCD Color Monitor BenQ G2020HDA
{4}
{4}
CRYSTAR_OUT
{4}
RTD_SD3/SDI
VCC3
RTD_SCLK
FB502
120 C503
0.1uF/16V
CRYSTAR_OUT
RTD_SD3/SDI
TMDS_VDD
RTD_SCLK
R1.8DVCC
RXO0+
RXO0-
DGND
U501
BJT_B
48
47
46
45
44
43
42
41
40
39
38
37
TXO0+
VCLK/RX2P
DDCSCL/PWM0
SCL
SDA
VCCK
DDCSDA/PWM1/IRQ
TXO0-
V0/RX2N
TMDS_VDD
XIN
PGND
1.8AVCC R1.8DVCC
Q501
VCC3 MMBT2907AK
Q502 1 36 RXO1-
R507 3.3 2W FB503 C507 C501 V1/REXT TXO1-
MMBT2907AK 120 C505 + C506 2 35 RXO1+
0.1uF/16V V2/RX1P TXO1+
22UF50V 0.1uF/16V
0.1uF/16V 3 34 RXO2- LVDS_O0 RXO0-
V3/RX1N TXO2- LVDS_O[0..9] {6}
LVDS_O1 RXO0+
4 33 RXO2+ LVDS_O2 RXO1-
DGND V4/RX0P TXO2+ LVDS_O3 RXO1+
5 32 RXOC- LVDS_O4 RXO2-
V5/RX0N TXOC- LVDS_O5 RXO2+
6 31 RXOC+
V6/RXCP TXOC+ RXOC- LVDS_O6 RXOC-
7 30 RXO3- RXOC+ LVDS_O7 RXOC+
V7/RXCN RTD2045L-GR TXO3- LVDS_O8 RXO3-
RTD_V 8 29 RXO3+ LVDS_O9 RXO3+
{3} RTD_V AVS TXO3+
RTD_H 9 28 RXE0- LVDS_E0 RXE0-
{3} RTD_H AHS TXE0- LVDS_E[0..9] {6}
LVDS_E1 RXE0+
DGND 10 27 RXE0+ LVDS_E2 RXE1-
ADC_GND TXE0+ LVDS_E3 RXE1+
RTD_B- 11 26 RXE1-
{3} RTD_B- B- TXE1- LVDS_E4 RXE2-
RTD_B+ 12 25 RXE1+ LVDS_E5 RXE2+
ADC_VDD
{3} RTD_B+ B+ TXE1+ LVDS_E6 RXEC-
TXE3+
TXE2+
BJT_B
PGND
VCCK
TXE3-
TXE2-
LVDS_E7 RXEC+
LVDS_E8 RXE3-
G+
R+
G-
R-
LVDS_E9 RXE3+
13
14
15
16
17
18
19
20
21
22
23
24
RTD_G+
R1.8DVCC
R1.8DVCC
RTD_R+
RTD_G-
RTD_R-
RXE2+
RXE3+
BJT_B
RXE3-
RXE2-
DGND
{3} RTD_G-
{3} RTD_G+
R1.8DVCC
{3} RTD_R-
{3} RTD_R+
41
20” LCD Color Monitor BenQ G2020HDA
CN601
{5} LVDS_O[0..9]
LVDS_O0 RXO0- RXO0- 1 2 RXO0+
LVDS_O1 RXO0+ RXO1- 3 4 RXO1+
LVDS_O2 RXO1- RXO2- 5 6 RXO2+
LVDS_O3 RXO1+ RXOC- 7 8 RXOC+
LVDS_O4 RXO2- RXO3- 9 10 RXO3+
LVDS_O5 RXO2+ RXE0- 11 12 RXE0+
RXE1- 13 14 RXE1+
LVDS_O6 RXOC- RXE2- 15 16 RXE2+
LVDS_O7 RXOC+ RXEC- 17 18 RXEC+
LVDS_O8 RXO3- RXE3- 19 20 RXE3+
LVDS_O9 RXO3+ 21 22
{5} LVDS_E[0..9]
23 24
LVDS_E0 RXE0- CONN
LVDS_E1 RXE0+
LVDS_E2 RXE1- PANEL_VCC
LVDS_E3 RXE1+
LVDS_E4 RXE2-
LVDS_E5 RXE2+ R602 R606 C602
LVDS_E6 RXEC- 330R 1/8W NC(R0805)
LVDS_E7 RXEC+ 0.01uF/25V
LVDS_E8 RXE3-
LVDS_E9 RXE3+
3D
CMVCC
1 2
G S
R603 AO3401L
NC
R605 R601 C603
PANEL_VCC
4K7 1/16W
10K 1/16W R604 0.1uF/16V
PANEL_VCC
2006-11-7 Add pull up 4K7 to MVCC Q601
47K 1/16W AO3401 FB601
PPWR_ON# Q602
{4} PPWR_ON#
PMBS3906 120
+ C604
47UF25V
42
20” LCD Color Monitor BenQ G2020HDA
Power Board
R918
100 OHM 1/4W L904
R919 +12V
2
1.0uH
100 OHM 1/4W
1
C912 ZD902
! +
R920
0.001uF
+ C922 R946
RLZ13B C930
100 OHM 1/4W + + 470PF50V 150 OHM 2W 0.1uF
2 3 C917 C918
!T901
1
2
680uF/25V 680uF/25V
1 3 R943
BD901 D906 Q903 470R 1/8W
-
2
C904 8 NC 0.001uF
C938 ZD923
NC R932 D900 11 R921 NC NC
0.22uF/275V 10K OHM 1/4W R906 FR107 6 12 F902
! !
NC 2
R922 NC NC
C921 +
R948
+5V1
1
C902 C901 C910 + C939 NC
1000pF NC
1000pF NC NC R947
1 NC F904
R923 NC
C911 D901 R909 POWER X'FMR NC
0.1uF FR103 5.1 OHM 1/4W
+ C903
22uF/50V Q904 R952
D905 31DQ06FC3 NC NC
R907
2
NC F903
L901 D903 R961 100 OHM 1/4W L903
30mH ! IC901
LL4148
! 1.0uH
+5V
NC
1 8 Q901 R962 100 OHM 1/4W C929 + C940
2 RT HV 7 R910 2SK2645-54MR 0.001uF 1000UF25V + F905
1
COMPNC R924
2
3 6 10R 1/4W C915 0 OHM 1/4W
CS VCC
2
4 5 R938 R935 100 OHM 1/4W 150R 1/8W 470uF/16V
GNDOUT
! LD7575A PS
ZD905
RLZ18B
10K 1/8W ZD922
RLZ5.1B
ZD921
RLZ13B
C908
R915
1
100K OHM 1% 1/8W R940
1
0.22uF/275V R912 33K 1/10W
R927
220 OHM 1/4W 3.6K OHM 1% 1/10W
1
R902 C909
470pF/25V
R914
0.47 OHM +-5% 2WS ! IC902
R925
1K 1/8W
D916
LL4148 D915
PC123X2Y FZOF LL4148
! 680K OHM 1/4W !
2
R900 R901
VAR901
Varistor
! 1
2
C925 R930
2.43K OHM 1% 1/10W
NC
CN902
N.C
1
1
NR901(NC) 1
NR901 VOL
HS2 2
! NTCR NTCR
HEAT SINK(D906_Q90G6263-6) MUTE
3
t t ! 1 +5V
DIM
4
5
2 6
ON/OFF
2
7
!
2
C931 8
F901 0.1uF 9
FUSE HS5 10
SHIELD(H85G0002-1)
1 CONN
HS3 2
HEAT SINK(Q901_Q90G6263-6)
3
1
2
2 1
CN901
SOCKET !
87G 501 32 DL
43
20” LCD Color Monitor BenQ G2020HDA
1
2
C839 T801 CONN
R821
1500PF/50V POWER X'FMR R817
6 7 10K 1/10W 1% 1K 1/8W
CN801
R855 D805
15R 1/4W LL4148 C819
C801 2
F801 0.0022uF
3 30pF/3KV
+12V 4 3
1
0 OHM 1/4W C802
R804 Q801 470PF50V + C824 R856 1 8 R801 D801
100R 1/8W PMBS3904 D810 0.1uF 15R 1/4W C803 1K5 1/10W 1% BAV99
NC Q802 30pF/3KV
AM9945N-T1-PF
1 8
Q808 S D
PDTA144WK 2 7 C838
Q805 G D 1500PF/50V
PDTC144WK R839 3 6 1
22R 1/8W S D 2
ON/OFF CONN
Q804 4 5 R822
G D
2
PMBS3906 R828
C807 C825 1 10K 1/10W 1% 1K 1/8W
CN802
0.1uF/25V 0.1uF/25V
2
3
C823 3
D807
Q811 LL4148 0.0022uF 1
DIM
PMBS3904 R814
D811 1K5 1/10W 1% D802
NC BAV99
Q812 R850
2
PMBS3906 22R 1/8W
1
3
R827
1K 1/10W 1%
Q806 R853
PMBS3904 68K 1/10W
C835
NC
D817
LL4148
R841
68K OHM 1% 1/10W
C842
R851 0.01uF R829
6K8 1/10W R802 22R 1/8W
8.2K 1/10W 1%
R825
22R 1/8W
R837
47K 1/8W
C821 C846
0.1uF/25V R861 NC
R810 R865 NC R864 R854
51K OHM 1% 1/8W NC NC
NC C834 R835
R803 0.1uF/25V 1M 1/10W 5%
Q807 穝糤 R826 R808 680K 1/10W
R820 N.C 1K 1/8W R824 10K 1/10W 1%
10K 1/10W 1% R863 R831 C820 新增
10K 1/10W 1% 1K 1/8W 220pF50V 1K 1/10W 1%
44
20” LCD Color Monitor BenQ G2020HDA
Key Board
A B C D E
LED_RED# LED_GRN#
4 4
3
LED001
LED
2
CN001
7
CONN
1 LBADC1 R003 1K 1/10W 1%
2 LBADC2 R002 3Kǂ 1/10W
3 DC_POWERON
4 LED_GRN#
5 LED_RED# R006 1K 1/10W 1%
6 R007 3Kǂ 1/10W
C001 C002 C003 C004 C005
8
3 3
GND
POWER
ENTER
RIGHT
MENU
AUTO
LEFT
SW006 SW005 SW004 SW003 SW002 SW001
1 2 1 2 1 2 1 2 1 2 1 2
ZD003
ZD001
ZD005
ZD002
ZD004
5 5 5 5 5 5
C008
C011
C007
C009
C006
C010
ZD006 SW006 SW005 SW004 SW003 SW002 SW001
3 4 3 4 3 4 3 4 3 4 3 4
NC
2 2
NC
NC
NC
NC
0.1uF
NC
0.1uF
0.1uF
0.1uF
0.1uF
0.1uF
GND GND GND GND GND GND GND GND GND GND
GND GND
RIGHT(1.0K) 0.673V
LBADC1
ENTER(3.0K) 1.435V
1
MENU (1.8K) 0.673V 1
LBADC2
(AUTO) (MENU) (LEFT) (Power) (RIGHT) (ENTER)
AUTO (3.0K) 1.435V
LEFT (1.8K) 0.673V
T P V ( Top Victory Electronics Co . , Ltd. ) OEM MODEL G920HD(A) Size
B
LBADC3 ㍀䱨⪰㌾㝍 G3367-E-X-X-2-081223
TPV MODEL Rev C
POWER(3.0K) 1.435V Key Component
02.KEY BOARD
PCB NAME 715G3367-E
⿄⠍ <⿄⠍>
Date Thursday, December 04, 2008 Sheet 2 of 2
A B C D E
45
20” LCD Color Monitor BenQ G2020HDA
Troubleshooting Guide
46
20” LCD Color Monitor BenQ G2020HDA
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low power "sleep" mode
when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
47
20” LCD Color Monitor BenQ G2020HDA
Main Board
(1) No Power
No power
NG
NG
Check power board
OK
NG Replace U201
OK
NG
OK Replace X401
Check U401
48
20” LCD Color Monitor BenQ G2020HDA
(2) No picture
No picture
NG
OK Check power board
OK
NG
Replace U201
OK NG
Replace X401
Check U401
OK NG
Replace U401
NG
49
20” LCD Color Monitor BenQ G2020HDA
(3) White screen
White Screen
OK NG
OK Replace X401
NG Replace U401
OK
NG
Check Correspondent
component. Check reset circuit of
OK U401 is normal
Replace Panel NG
50
20” LCD Color Monitor BenQ G2020HDA
Power Board
No power
NG
OK NG
Check AC input
OK NG
Check bridge rectified circuit and F901 circuit
NG
OK Check R904, R905, Change IC901
NG 1) Check IC901
OK
2) Check R909/D901/C903 circuit
OK NG
Check IC901
Check D915/D916/IC902/IC903/ZD902/ZD901
51
20” LCD Color Monitor BenQ G2020HDA
W / LED, No Backlight
NG
OK Check adapter and F801
NG
OK Check Interface board or main board
NG
OK Change ON/OFF circuit
NG
OK Check IC801
NG
OK Change Q805, Q808
NG
OK Change T801
52
20” LCD Color Monitor BenQ G2020HDA
Key Board
N
Is Key Pad Board connecting normally? Connect Key Pad Board
N
Is Button Switch normally? Replace Button Switch
N
Is Key Pad Board normally? Replace Key Pad Board
53
20” LCD Color Monitor BenQ G2020HDA
PCB LAYOUT
Main Board
54
20” LCD Color Monitor BenQ G2020HDA
Power Board
55
20” LCD Color Monitor BenQ G2020HDA
(TA9SRKMBFWBQNN)
0M1G1030 6120 M3*6 FOR POWER BOARDS & MAIN FRAME 3 6±1KGF.CM
0M1G1030 6120 M3*6 FOR MAIN BOARDS & MAIN FRAME 2 6±1KGF.CM
56
20” LCD Color Monitor BenQ G2020HDA
(TA9SRKMBFWBQNN)
0M1G1030 6120 M3*6 FOR POWER BOARDS & MAIN FRAME 3 6±1KGF.CM
0M1G1030 6120 M3*6 FOR MAIN BOARDS & MAIN FRAME 2 6±1KGF.CM
57