THE VANCOUVER SUN “These records were obtained by ‘The Vancouver Sun through a Freedom of Information or Access to Information request. ‘To read more exclusive Stn siories, and internal government documents, check out ‘The Sun’s Paper Trail blog at: www. vancouversun.com/papertrail/BOR Geese Soeregi roam PROTECTED B. ‘September 26, 2008 vr eee MEMORANDUM FOR MR. DARRELL MAHONEY. SUBJECT: Initiation of an Internal Affairs and Fraud Prevention Investigation ~ HAN-1922-12/08066 Tax Services Offi on July 23,2008, management ofthe YY. Tax Senices Office (1$0) was informed by the Aut Onrsion that) an empoyee ofthe Tox Sences Oi x A Management's review of an audittral report of accesses made by determined that the emploj@prhad accessed tax information, the information off | UN! the information of relatives and their spdvses, the information of two businesses “gas'Well as her own information. In addition she conducted extensive alpha sadfehes and accessed selected taxpayers of the ‘who had tosiderable income, Managemént has referred the matter to the Internal Affairs and Fraud Prevention Dwyisionfor investigation to determine the circumstances, surroundeg what aero be unautorized access by the employee and to verify whether x ‘has falsely reported her income tax returns. a 2 000001 sate CanadaPROTECTED B 2- ‘Should you require additional information, please do not hesitaterto. ‘contact me at 613-948-2438 or Dan Proulx, Manager, Internal Investigations 2 doxi Hily, 8 Josée Labelle Director Intemal Affairs anéhFraild Prevention Division c.: James Ralston, Chief Financial Officer and Assistant. Commissioner, Finance and Administration Tax Seniges Ofte, Pacific Region Peter Cenne, Director, Collective Bargaining, Interpretations and Recourse 000002Pol Gms re saeceauen PROTECTED 8 July 24, 2009 ax MEMORANOUM FOR MR. DARRELL MAHONEY. J SUBJECT: Internal Affairs and Fraud Prevention Investigation Report -HAN 1822-13/08006. ‘Tax Serviees Office Please find enclosed the report of an Intemahaffai@and Fraud Prevention investigation to determine the circumstances gurrgunding accesses nade by oo TSO, to her own tax nfermation; the Jax infékmation of fay members; the iniormation of selected taxpayers apgarenty in her the business accounts of the GST accounts assouates fo these businesses, ang fo determine whether hasymedealse reports on her “The information Gathered during this investigation determined that made six ugaufdrized accesses to her own taxpayer information and 109 unauthorzed accesses tothe axpayer information of| S in addon, orzee accesses to the taxpayer informalion of friends and Inade erst gate {aay memes ded of cher neds apparent Hor her ey placed herself in a conflict of interest by using CRA facilities and R 000003 CanadaPROTECTED B ‘Should you requie any additional information, please Cantact Josée Labelle, Director, Internal Affairs and Fraud Prever wsion, at 513.948-2498) « p ‘Malo 3 Generat feoutty, Risk Management and X? Internal Affairs Directorate esas a et an ican Atanas ae ‘Tax Senices Office Regional Assistant Director, Workplace Relations Director, Collective Bargaining, Interpretations and Recourse 000004Wed gages ena Internal Affairs and Fraud Prevention Investigation Report : PRIVACY CONSIDERATIONS “This report isto be read only by the assistant commissionerand the managers who have a need to know. Individuals whose personal information has been collected during this investigation have a right to information about themselves. Agency managers are encouraged to disclose such information on an informal basis, subject to the principles of the Privacy Act [Any questions relating to the informal disélosuro of this report can be addressed to the local Access to Information and Privacy (ATIP) coordinator or to the ATIP Directorate, Public Affairs Branch, Intgrnal Affairs and Fraud Prevention Division Security Bish Management and Internal Affaire Directorate. Finance and Administration Branch 000005wey cerns sgeetgaieem RIGHTS, PRIVILEGES AND CAUTIONS INTERNAL AFFAIRS AND FRAUD PREVENTION DIVISION Talernal Affair ahd Fraud Prevention Investigation © ‘atthe time of scheduling the interview, each respondent and witness "25 informed: «of the reason forthe interview, and » vat rene may be accompanied by an chert a he fer SASS op, PSENST that elshe fhishvewed as.a wines during the CO 21 te Fine sarge ipvestigation. [atthe beginning of the interview, each respondent and witness was informed of the purpose of the investigation and interview, and that arr secorance wih, CRA obey itera invatotnn’ nG ATeded Me re i aoorsanas sO Finance a Adranat ga ata eats ‘Chapter ries Mcrae cet an banal ol geesor MeSH Slegations SILATEO repens ye masconaus wih espa ovReRM utters oe, or Suspicions gt erfins aamiusiered by hecho Mar onduet ak ‘Spanley Rarer tS Peli ing ewes egaTee"\ AT 2 repens ee cumertng al tne ralvan fac ann enence, 208) gpinesses: gainer Was townelner an alegaton & founded or nok ” ese may be accompanied by anobsbryeat the teen as ong a T=! S FE eo paa witndes sunngite course of the S6Me nestgation, «tne objet f te interaw isnot ail investigation but an adrunskave rnvestigabion: + rrescorsanee withthe ORAS Gade of Ethics and Conduct, hese is odigeS 1 COOPETAS ‘Gnd assist in the conduct of this ‘fvestigation, boos «s facts are being gatherad fo establish whether a misconduct nas occurred or not accurres: «+ poles would be ta wogha the interview and these rates woukd form ine bass of the Tivestigation epat/ + helshe would Kavee opportuni to read the notes and make amendments for nate wos ieeslea | peehe wot requested to sign the ast page of he notes and iis he OEE SBSH + acopy ote invesiaton report would go fhe appropriate Ass «+ jgttviduals whose personal information is cole stad during an vestigation have 2 ight to ron about Iremacives, subject ¢ the lected ding 2 Fg aa regaraing ahve scratch Be mage avaiable vo tat party, ue At are er the ACL, 0d sistant Commissioner ay infomation heise proves may be include in he investigation report and used by Ay temant in a ciscipinary proves. 000006 oTPROTECTED B INTRODUCTION ‘On July 23, 2008, the Aucit Division informed management at the iil Tax Services Ofte (TSO) that ‘CRA employee with the fl TSO, er returns during the years letena Ata and Fraud Preventon Divan AN 1922-1308068 000007PROTECTED B loteral Mas and Fraud Preventon Dcion WAN 1922-13:08068 000008PROTECTED B le for conducting the preliminary investigation of [ill fed het on September 11, 2008. As a resuit of his preliminary 780 folowing the interview. resent dui sew were 4 hile at her workstation, prior to being escorted out of the: 180, had tried to stuff numerous papers into her Her workstation appeared very disorganized. He cleaned i out and separated work from nonework felated items. There were a lot of papers with social insurance numbers written on them: Intena Ars and Freud Prevention Dena - MAM 1822-08068 000009PROTECTED B WP nt ‘associated to these businesses; and to determine whet ide faise reports on her personal tax returns. BC 000010 tntemal tars and Fraud Prevention Dison ~ HAN 1922-1308085comm + from his (2005 t0 woes faxpayer information in the Rapid and ACSES (Automated Collections om as PROTECTEDB IENT: ‘The Senior Investigator reviewed the material recovered from 's workstation and determined, among other things, thal she had hand written some 407 sacial insurance numbers of various bits of scrap paper, CRA envelopes and note pads, in disorganized manner, The Senior Invesigator chose a r ‘of 50 social insurance numbers to verity on Rapid. It was that 48 of them pertained to taxpayers with apparent that did not appear to be relates to her aut workioad, In addition, the Senior investigator determined hnad hand waiten the business numbers of fi taxpayers witn apparent ‘appear to be related to her authorized of the audit trail teport he determines that during a four-year period, had made hundreds of apparently unauthorized ‘Deductons Enforcement System), Many of these involved fiends and bers inthe rE: Th eer est evend eu a epot an dns Bat adage the ses taxpayers ‘hn apparent Gurng 208 For Brevi, gen the large volume of accesses, years previous 2008 sere not revwed forts lable The lapayers also found fom the isk tral Ars anu Preset sn Ha 62-1208005 odo ots