Presented by: Butt, Aamir T.

ECG Compliance Officer

ECG CHANGE MANAGEMENT PLAN
TO IMPLEMENT CODE OF CONDUCT
 OVERVIEW

• WHAT IS CHANGE AND CHANGE REALIZATION

PROCESS (Williams D, Parr T, 2004 Ch. 7)

• WHICH AREAS OF ECG BUSINESS ARE IMPACTED

BY CHANGE

• COMPREHENSIVE AND INNOVATIVE CHANGE

MANAGEMENT PLAN- HOW IT WILL BE
IMPLEMENTED

• ECG COMPANY WIDE POLICIES

• REVIEW, ACCEPTANCE AND IMPLEMENTATION

OF ECG POLICIES

• SPECIFIC POLICY IMPLEMENTATION STEPS – WHO

WILL BE INVOLVED
 CHANGES AND CHANGE REALIZATION
PROCESS

• New ECG Business Model Changes and its impact

on existing ECG Situation

1) Small Private company to public limited

2) Four area of expertise and four industry practices
serving clients in US and International Countries
3) New Acquisitions and Hiring of Consultants
4) Additional financing for more acquisitions including
privately held firm Govt. Allies, Inc
5) Compliance with laws related to new domestic and
international transactions & review of existing ethical
standards

• How Each Change or Changes impact existing ECG

situation.
 CHANGE REALIZATION PROCESS

• STEPS INVOLVED IN LEADING CHANGE PROCESS

1. Existing Situation/Current Comfort Zone

2. Encounter new Data
3. Confirming and Disconfirming Data
4. Building a Change Team
5. Designing and Leading Change Experiments
6. Relentlessly reinforcing the results with the new vision

• VARIOUS CHANGE MODELS

1. Michael Bear
2. John Kotter (Clawson,2009,p.353)
3. MIT
4. Prochaska
5. Robert Maurer
 ECG MANAGEMENT CHANGE PLAN

• SALIENT FEATURES OF CHANGE MANAGEMENT PLAN

1. Provide effective leadership to manage change

2. Evaluate disconfirming data of each ECG industry and business type
3. Define various change effort roles including change leader, change
agent, change manager, change model and change
4. Evaluation of predictable reactions to the change process based on
behaviour
5. Develop work group teams for each ECG industry and business type
6. Seek outside agent opinion about change
7. Develop firm Change Management Plan involving Level Three or
value level
 ECG MANAGEMENT CHANGE PLAN
• AREA OF APPLICATION

1. Financial Services, Communication, Retail & Transportation

2. IT solutions, Supply Chain Management, Customer

Relationship Management, and Strategic Consulting

3. Acquisition of Government Allies

4. Compliance to various laws- Domestic and International

Transactions
 ECG MANAGEMENT CHANGE PLAN
• HOW NEW CODE OF CODUCT WILL BE IMPLEMENTED

1. Preparation of updated Company Mission Statement signed

off by CEO for compliance
2. Preparation of Company ethical policies with clear roles and
responsibilities of involved Level 1, Level 2, Level 3 and
below level leadership and each employee.
3. Effective communication with employees, clients, customers,
stakeholders to publish and comply with ECG code of
conduct on company website and Company Policy Manuals
4. Employee will be instructed to adhere strictly with code of
conduct to achieve mutual business goals. This will be part of
each employee’s job definition including CEO
5. Specific annual programs shall be implemented to reward
employees who practice ECG code of conduct with example
 ECG COMPANY WIDE POLICIES

1. CORPORATE

2. FINANCE & CONTROL

3. TELENT AND IP MANAGEMENT

4. CORPORATE COMMUNICATIONS

5. SALES AND MARKETING

6. REPORTING, INVESTIGATION MEASURES

7. RETAIL & TRANSPORTATION

REVIEW, ACCEPTANCE AND
IMPLEMENTATION OF ECG POLICIES
• REPORTING UNSAFE INCIDENTS AND NON-
COMPLIANCE TO ECG CODE OF CONDUCT

• CORPORATE STRATEGY, STRUCTURE AND CONTROL

• FINANCIAL STATEMENTS

• EARNING DISTRIBUTION

• BUDGET CONTROL

• PERFORMANCE CONTROL

• BANKING TRANSACTIONS
REVIEW, ACCEPTANCE AND
IMPLEMENTATION OF ECG POLICIES
• ORGANIZATIONAL CHANGE, TALENT MANAGEMENT,
ECG BUSINESS OPERATIONS

• MEDIA RELATIONS, STAKEHOLDER RELATIONS,

INTERNAL COMMUNICATION

• CUSTOMER RELATED DECISIONS

 ECG POLICIES- SPECIFIC
IMPLEMENTATION STEPS
• EFFECTIVE DECISION MODELS

1. Rational Choice Model (Bazerman, 2006)

2. Competing Values Model
3. Judgment Heuristics Model

• SPECIFIC IMPLEMENTATION STEPS

1. INSPIRE EMPLOYEES
2. ENGAGE DIVERSE WORKFORCE
3. CREATE INTEGRITY NETWORK
4. DELIVER GROWTH
 REFERENCES

• William D, Parr T. (2004)

Enterprise Program Management: Delivering Value
Palgrave Macmillian 2004

• Clawson J. (2009)
LEVEL THREE LEADERSHIP (4th ed.)
New Jersey. Pearson Prentice Hall

• Bazerman, M. H. (2006). Judgment in managerial decision

making (6th ed.).Danvers, MA: Wiley