PERFORMANCE

MANAGEMENT….
 MEANING:
MEANING OF PERFORMANCE:
In general sense performance means the
act of performing or doing something
successfully , using knowledge and
experience increases the level of performance.
 DEFNITION:
Performance is defined as-
“The performance is about behavior or
what employees do, not about what employees
produce or outcome of their work”.

Performance= declarative knowledge

*procedural knowledge*motivation
 Characteristics:
1.Evaluative:
Behavior can be judged in negative ,
nutral or positive for individual and
organization.
2.Multidimensional:
Many behaviors must be understand to
achieve the organization goal. It involves
many hindrances.
 DETERMINENTS:
 MAINLY 3 MAJOR DETRMINENTS
THEY ARE:
1. Declarative knowledge.
2. Procedural knowledge.
3. Motivation.
 FACTORS DETERMAINING
PERFORMANCE

Declarative
Procedural knowledge. Motivation
knowledge.
Facts Cognitive skills Choice to perform

Principles Psychomotor skills Level of efforts

Goals Physical skills Persistence of efforts.

Inter personal skills
 PERFORMANCE
DIMENSIONS:
MEANING:
PERFORMANCE DIMENSIONS MEANS WE NEED
TO TAKE MANY DIFFERENT TYPE OF BEHAVIOURS
TO UNDERSTAND THE PERFORMANCE
 PERFORMANCE DIMENSIONS
INCLUDE……..
 Persistence with enthusiasm and extra efforts
to accomplish the tasks successfully.
 Volunteering to carryout task are not formally
part of the job.
 Helping and cooperating with others
 Following rules and regulations of
organization.
 Defending organization objectives.
 TYPES OF PERFORMANCE
DIMENSIONS:
1.Task performance:
Mainly influenced by abilities and skills.

2. Contextual performance:
Mainly influenced by personality.
 DIFFERENCES:
Task v/s. Contextual performances:
TASK PERFORMANCE CONTEXTUAL PERFORMANCE

Varies across the job Fairly similar across the job

Likely to be role prescribed Not likely to be role prescribed

Antecedents: abilities and skills Antecedent: personality