I would like to acknowledge with gratitude the sincere and dedicatedservice of the officers and staff appointed at the HDFC bank. It is notpossible to single out any one in particular and so I am refraining fromdoing so. The collective effort enabled me to work as a team in aharmonious environment, which contributed in no small measure tothe fulfillment of the task entrusted to me without any seriousimpediment.I would like to record my appreciation to Mr. O.P Ojhaa, state headtwo wheeler loans, HDFC bank, Rajasthan, for having submitted anerudite analysis on the state of Loan processing. I would like toexpress my gratitude to Mr. Rohit Sharma, S.M, HDFC bank financewho was instrumental in drafting the report. His services are gratefullyacknowledged and his help has really put an insight into the report.My heartfelt thanks to Mr. Hari Om Singh, TSM, HDFC BANK, twowheelers loans, Rajasthan who has shown me the right directions for conducting the workings in the CPA and coordinating in all theactivities of the bank.I would once again like to express my gratitude to Dr. Anupam Varma,Dy. Director, BIMTECH for guiding me and putting his greatsuggestions into the report.