BANCANALYSTSASSOCIATIONOFBOSTONCONFERENCE
November 4th, 2010
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Net income ($ in millions)
Retail Financial Services —Results
3Q103Q092Q103Q10ROERetail Banking$1,043$914$848Mortgage & Auto, etc. (excluding repurchases)6987521,060
Subtotal $1,741 $1,666 $1,908 41%
Repurchase Losses(286)(388)(853)
Real Estate Portfolios(1,448)(236)(148)
Retail Financial Services $7 $1,042 $907 13%
C E
Retail Banking 3Q10 run rate fully reflects impact of NSF/OD regulatorychanges
Mortgage production revenue –high volumes and wider margins on lowrates; Auto Finance record year-to-date on strong credit performanceand competitive positioning
Repurchase losses remain high; 3Q10 reserve build reflects increasingtrend in Agency requests for loan files and repurchase demands
Real Estate Portfolios run-off consistent with guidance –delinquenciesremain flat QoQ; 4Q10 losses expected to remain flat to 3Q10
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B A N C A N A L Y S T S A S S O C I A T I O N O F B O S T O N C O N F E R E
Retail businesses well-positioned for the current environment and significantchanges ahead
NSF/OD
Debit Interchange
Bureau of Consumer Financial Protection
Economic/Housing/Credit environment
Real Estate Portfolios Run-off
C E
Foreclosures
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B A N C A N A L Y S T S A S S O C I A T I O N O F B O S T O N C O N F E R E
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Real Estate Portfolios Run-off 14 for JPM Retail Presentation November 4th 2010
JPM Retail Presentation. November 4th, 2010. This presentation deals with the foreclosure and put-back issues.
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