Professional Documents
Culture Documents
Management
Organizations Defined
Organizations are social units( or human groupings)
deliberately constructed and reconstructed to seek specific
goals- Amitai Etzioni
More Definitions…
An organization is a deliberate arrangement of people to
accomplish some specific purpose
Two or more people who work together in a structured
way together to achieve a specific goal or goals
A social entity that is goal directed and deliberately
structured
Organizations are characterized by…
Divisions of labour, power and communication
responsibilities
Presence of one or more power centers
Substitution of personnel
What is an organization?
An organization is a deliberate arrangement of people to
accomplish some specific purpose
Two or more people who work together in a structured
way together to achieve a specific goal or goals
A social entity that is goal directed and deliberately
structured
What is Management?
• Management: The process of using organizational
resources to achieve the organization’s goals by...
– Planning, Organizing, Leading, and Controlling
• The process of coordinating work activities so that
they are completed efficiently and effectively with
and through other people
• Management is the process of designing and
maintaining an environment is which individuals
working together in groups efficiently accomplish
selected aims
Management Functions
Planning
Organizing
Leading
Controlling
Planning
Management Function that involves the process of defining
goals, establishing strategies for achieving those goals and
developing plans to integrate and coordinate activities
First-line managers
Middle Managers
Top managers
Management Skills
Technical Skills
Human Skills
Conceptual Skills
What is a role?
A role is a set of specific tasks a person performs because of the
position they hold
Interpersonal
Roles managers assume to coordinate and interact with employees
and provide direction to the organization.
Informational
Associated with the tasks needed to obtain and transmit information
for management of the organization.
Decisional
Associated with the methods managers use to plan strategy and
utilize resources to achieve goals.
Interpersonal
Figurehead
Leader
Liaison
Informational
Monitor
Disseminator
Spokesperson
Decisional
Entrepreneur
Disturbance handler
Resource Allocator
Negotiator
Efficiency and Effectiveness
Efficiency: The ability to do things “right”- an input-
output concept ( Resource Usage)
Personal Effectiveness
Managerial Effectiveness
Managerial Effectiveness
RO
Related Integrated
Separated Dedicated
TO
Three Managerial Skills
Situational Sensitivity Skill