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Evaluation of Haiti Ushahidi Implementation

Evaluation of Haiti Ushahidi Implementation

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Published by ankitsharm

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Categories:Types, Research
Published by: ankitsharm on Nov 10, 2010
Copyright:Attribution Non-commercial

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03/09/2013

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Candidate Number: 9312116
MSc in Analysis, Design and Management of Information Systems 2010Dissertation submitted in partial fulfilment of the requirements of the degree
Evaluating IT enabled Crisis Management Systems- The Case of Haiti Earthquake Relief Response
Total Word Count: 12,458Word Count (excluding bibliography, and abstract): 10,096
 
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 Abstract 
The domain of ICT enabled crisis management has assumed prime importance in recent timesdue to its value in prevention and mitigation of crisis situations.
T
o reap the benefits of crisismanagement and create conditions for its improvement it is important to develop appropriatemonitoring and evaluation frameworks. However, the challenge of developing an effectiveevaluation framework is immense. Using concepts from IS and crisis management literature,the paper takes up this challenge to present in conceptual and methodological terms anevaluation framework for an ICT enabled crisis management platform with a focus on the caseof Ushahidi Haiti implementation. The research attempts to integrate, build upon and enhancethe frontiers of IS literature to propose a generic framework applicable across other IT basedcrisis management initiatives. Based on the findings the paper indicates that the nature of acrisis management intervention necessitates the development of an evaluation model specificto the context within which it functions.
Keywords:
Crisis Management, ICT4D, Evaluation, Information and Communication Technology 
 
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Table of Contents
Abstract 
.................................................................................................................................................. 2
Acknowledgements
............................................................................................................................... 41. Introduction .................................................................................................................................... 52. Literature Review ............................................................................................................................ 82.1. Crisis Definition and Typologies ............................................................................................. 82.2. Crisis Management ................................................................................................................ 102.3. Evaluation .............................................................................................................................. 113. Research Methodology and Scope ................................................................................................. 144. Theoretical Framework .................................................................................................................. 164.1. Building the framework .......................................................................................................... 174.2. Generic Evaluation Framework .............................................................................................. 195. Case Study ..................................................................................................................................... 236. Discussion ...................................................................................................................................... 266.1. Means .................................................................................................................................... 266.2. Context .................................................................................................................................. 276.3. Ends ....................................................................................................................................... 296.4. Stakeholders .......................................................................................................................... 306.5. Information Perspective ......................................................................................................... 316.6. Evaluation Other important considerations ......................................................................... 327. Limitations and Future Research .................................................................................................... 348. Conclusion ..................................................................................................................................... 36References ............................................................................................................................................ 38Appendix ............................................................................................................................................... 43Appendix 1A ...................................................................................................................................... 43Appendix 1B ...................................................................................................................................... 44Appendix 1C ...................................................................................................................................... 45Appendix 1D ...................................................................................................................................... 46

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