How the training modules are structured
Each of the eight modules has the same structure. Every module;• takes a theme (listed in the contents)• outlines the key issues• gives examples of how those issues aﬀect work• suggests ways of handling the issues, in some cases with examples of what happened when other people used the approach.Each module is self-contained and can be read / undertaken by itself, thoughthey do of course relate to one another. roughout the text symbols alert delegatesto key features, designed to help make learning as eﬀective – and enjoyable – as pos-sible. e symbols used, and the features that alert are as follows:
At the beginning of each module
Indicates a list of objectives - key activities that readers/ delegatesshould be able to carry out when they have completed the chapter.ey will ﬁnd a reminder at the end of each module to check back ver this list.
Within each module
Reminds readers/ delegates that we are about to ask each to carry outa
- either in the materials supplied or, if preferred, ina separate notebook. We strongly recommend that readers/ delegatesﬁnd someone to discuss their answers with - perhaps someone who isalso using this book. We’ll refer to this person as an adviser.Indicates that we are asking readers/ delegates to
. isay simply be to think about an issue or idea, or it may involve read-rs/ delegates in a practical activity, say, recording their progress atwork over several days. e same symbol is also used against
,which you may wish to cut out or photocopy and refer to in future.
Indicates an example - say, of someone else’s work methods or of aeal-life problem that someone has encountered.Readers/ delegates may not ﬁnd it easy to discuss their own eﬀectiveness at ﬁrst -but once they have broken the ice they ﬁnd it well worthwhile. Readers/ delegatesare urged to try to ﬁnd someone they already feel at ease with, and aim to keeptheir discussion as informal as possible. ere are activities ideally suited to thismentoring process for the ﬁrst time.
At the end of each module
Suggests a personal agenda for action - a set of resolutions to put whateaders/ delegates have learned into practice. is is a reminder thatthe book / workshop is about practical, attainable changes in workinghabits. One way of recording readers/ delegates agendas is as an ‘
’- a list of targets with a date for the attainment of each. Such ‘ac-tion plans’ are fully discussed and readers/ delegates urged to followthrough to attainment of their plans.ere is also a summary of objectives for the whole book and workshop at theend of this brochure.If readers/ delegates decide that they have not achieved what you set out to do:• they are advised to discuss the objectives with someone - preferably theiradviser.• they are advised to work through the relevant section of text again,taking particular note of the practical steps we recommend• above all, they are urged to persist: if the objective is one they valuethe eﬀort they put into achieving it will be well worthwhile.In addition, each module ends with:• a short ‘signpost’ list of related material in other modules• a list of possible sources of help that you might use in your own work-place