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benchmarking or Penandarasan oleh MUHD BUSTAMAN IAB KPM

benchmarking or Penandarasan oleh MUHD BUSTAMAN IAB KPM

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Published by mbustamanabdmanaf
Benchmarking adalah satu strategi penting bagi meningkatkan keupayaan dan keberkesanan perancangan strategik. Dalam kes tertentu, ia menjadi faktor kritikal bagi 'survival' sesebuah organisasi.
Benchmarking adalah satu strategi penting bagi meningkatkan keupayaan dan keberkesanan perancangan strategik. Dalam kes tertentu, ia menjadi faktor kritikal bagi 'survival' sesebuah organisasi.

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Published by: mbustamanabdmanaf on Aug 10, 2008
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07/17/2013

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Penceramah:
MUHD BUSTAMAN HJ ABDUL MANAFKetua JabatanJabatan Pengurusan KualitiInstitut Aminuddin BakiKementerian Pelajaran Malaysia2008
Ko-kurikulumakademik MS ISO 9000PKPA Bil 1: 99
 
BIODATA PENCERAMAH  
MUHAMAD BUSTAMAN BIN HAJI ABDUL MANAF
y
Ketua Jabatan
y
 Jabatan Pengurusan Kualiti, Instutut Aminuddin Baki, KPMA. Pengalaman: Pengurus kursus Pengurusan Strategik dan Pengurusan Kualiti
y
di Institut Aminuddin Baki semenjak 1995.1. Menulis buku: 1. Perancangan Strategik. 2. Pengurusan Kualiti dalam pendidikanB. Latihan Profesionalisme dalam bidang Pengurusan Strategik dan Pengurusan Kualiti:1. Latihan Luar Negara:
y
i. Strategic Management & Leadership: World Trade Institute, New York, USA (1996)
y
ii. TQM in Education: SEAMEO Innotech, Manila (1998)
y
iii. Strategic planning in education: University of York, England (2000- 2004) (PhD)
y
iv. Strategy Performance Measurement (BSC): U of Adelaide, Australia (2005)C. Mempunyai sijil profesional Juruaudit (Lead Auditor) MS ISO 9000 sejak 1998 (berdaftardengan IRCA London.D. Bidang kepakaran lain: Benchmarking, Balanced Scorecard (KPI), Leadership Skills &Coaching.
 
Definisi “Benchmarking”
y
Benchmark :Bench/Mark
y
“ a point of reference formaking measurement”(Webster’s Dic’ )

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