A

Grand Project Proposal

On

“Human resource in hotel”

[In partial fulfillment of the requirement for M.B.A. Programmer (2009-11)]

Project Guide: - Harsh modha

Designed By: - Reena Chotaliya

&
Alpesh Nimavat

----------------------------------------------------------------------------------
Noble Group of Institutions – Department of Management
Junagadh
 CONTENTS

 Introduction
 Statement of the Problem
 Research Objectives
 Purpose and Rationale of the Study
 Significance of the study
 Comprehensive Review of the Literature
 Research Methodology
I. Data Collection
II. Data Analysis
 Chapter wise Schemes
 Limitations of the study
 Appendix- Questionnaire

2
1 INTRODUCTION

I rina chotaliya & alpesh Nimavat undertake the project on HR on Hotel .We choose five
practices in HR

1. Recruitment

2. Job satisfaction

3. Training

4. Performance Appraisal

5.360 degree feedback.

1. Recruitment:-

We analyze the recruitment process in hotel

2. Selection:-

How the selection process is carry on in hotel on the basis of skill.

3. Training:-

We analyze the training which has given in the hotel. It play a very dominant
role in hotel industry.

4. Performance Appraisal:-

We analyze through which technique they appraise the performance.

5. 360 Degree feedback

We analyze the support from the market.

2. STATEMENT OF THE PROBLEM

3
3.

RESEARCH OBJECTIVES

a) Primary Objectives:

 To study the hr practices in hotels through different components’.

b) Secondary Objectives:

 To compare the human resources in different hotel in India.

4.

PURPOSE AND RATIONALE OF THE STUDY

 The purpose of this study is to identify efficiency of human resource in hotels of india.

5.

SIGNIFICANCE OF THE STUDY

 From this study, we can make a detailed study on the recruitment ,selection
performance appraisal, training , 360 degree feedback practices in hotel.

6.

COMPREHENSIVE REVIEW OF THE LITERATURE

1. Research Papers.

2. Journals.

HRM REVIEW( IUP Publication)

4
7.
RESEARCH METHODOLOGY
Data Collection:

a. Primary Source Information: C&FA agent and distributors

Method of obtaining data: market survey

b. Secondary Source Information:

Data Analysis: charts & graphs

8. CHAPTERS SCHEME:

Chapter-1:

Introduction of hotel industry

Chapter-2: .Recruitment

Training

Chapter-3: .Performance appraisal, 360 degree feedback, job satisfaction

Chapter-5: Research Methodology.

Chapter-6: Major Findings

Chapter-7: Conclusions and Suggestion

9.

LIMITATIONS OF THE STUDY

 Study area of the report is only Gujarat region

 Report is based on survey of only 100 sample size only

5
------------------------