Saugat Bose

85-87 Adelaide Terrace, Newcastle Upon Tyne, NE4 8BB

Mobile: 07577670306 , Email: saugat.n.bose@googlemail.com

PROFILE

To pursue in an organization of repute, where I can acquire knowledge and develop skills in the field management to
gain potential for building a successful career in the corporate world.
EDUCATIONAL QUALIFICATIONS
DETAILS COURSE UNIVERSITY/COLLEGE DETAILS
2010 NEWCASTLE NORTHUMBRIA PASSED
BUSINESS SCHOOL UNIVERSITY
M .B . A
2008-2010 MASTER‘S IN BIRLA INSTITUTE OF 2:1 GRADE (B RITISH EQUIVALENT)
FINANCIAL MANAGEMENT (W.B.U.T.)
ENGINEERING
2009 MANAGEMENT MSME DEVELOPMENT Training received at managerial level.
DEVELOPMENT INSTITUTE, KOLKATA,
PROGRAM.(MDP) ON Govt. of India
EXPORT MARKETING
2006 B.SC (HONS) Calcutta University Equivalent to British
ZOOLOGY NAAC accredited Bachelors degree competent as 2:2 OR 2.1
5 star rated Source: http://www.brunel.ac.uk/pcc/Inter/cvhelp.shtml
University.
2003 SENIOR SECONDARY Central Board of Secondary A Levels
EDUCATION passed Education,
Source: http://www.brunel.ac.uk/pcc/Inter/cvhelp.shtml
with 65% in SCIENCE India

Subjects studied in Masters level

 Master’s dissertation of 15000 words done on  Strategic Business Management.

Market Risk Reporting by financial institutions.  Marketing Management.
 International Financial Management and  Financial Management.
Portfolio Management.  Operations Management.
 Capital structure.  Organizational behavior and Human resource
 Industry analysis. management.
 Company and Fundamental analysis.  Statistics and Econometrics.
 Investment analysis.  Research Methodology
 Technical analysis and Equity Valuation.

WORK EXPERIENCE

SEPTEMBER 2010 - CAPITAL ONE CREDIT CARDS (CAPITAL ONE GROUP) - SITEL, U.K.
PRESENT Customer Service Professional
▫ Providing excellent customer service and treating them fairly.
▫ Meeting business requirements and sales targets.
▫ Strict abidance of FSA policy and guidelines.
Saugat Bose

MAY 2007 – INLINE ENGINEERING AND MARKETING SERVICES, INDIA

JANUARY 2010 Assistant Manager (Marketing)
▫ Leading a team of 10 Marketing executives and two Sr. Management executives.
▫ Liaising with corporate clients and providing customized solution according to their needs.
▫ Promoted from Sr. Management Executive position, due to outstanding performance.

JULY 2006 – MAY WIPRO LIMITED, INDIA

2007 Technical Support Associate (Hewlett Packard)
▫ Delivering under huge workload in a 24x7 environment with extended shifts.
▫ Providing excellent customer service and technical support for HP consumer products.
▫ Achieving sales targets and team work to achieve team targets.

IT KNOWLEDGE

DETAILS COURSE INSTITUTION UK EQUIVALENT

D.I.T.A. YOUTH COMPUTER
1 YEAR (DIPLOMA IN INFORMATION TRAINING CENTRE, DIPLOMA,
(2007- TECHNOLOGY APPLICATION) Govt. of W.B. ,India
2008) (Learned MS OFFICE APPLICATIONS, ACCESS,
FOXPRO)

NIIT Certificate in Business SAS, SQL, C#, SPSS

Management in Systems and NIIT
Information Specialization

PROFESSIONAL MEMBERSHIP
• Affiliate member of Chartered Management Institute (CMI).

STRENGTHS
• Good Customer Care and negotiation Skills
• Good Communication and Listening Skills
• Capable of understanding Individual Differences of Customers
• Able to work independently and as part of a team.
• Prepared to adapt to new circumstances.
• Able to think and make quick decisions.

LANGUAGES

English, Hindi

REFFERENCES AND VISA STATUS

Excellent references to be provided on request. Self is on Tier1 Post Study Work VISA (Valid till- 16/12/2012).