Performance Management

Group Members
Debashree Das
Neha Birla
Poonam Kumari
Pooja Rathee
Viikas kumar Jain
Company Profile
 Global Leader in human capital consulting
and outsourcing solutions
 Serving more than 18,000 clients in over 90

countries
 No of employees 29000
 Recently merged with AON and therefore

known as AONHewitt
PMS - Steps Involved
Feedback
Planning Request
Form

Feedback
Feedback
Response

Feedback
Manager’s
Report
Assessment
Performance Calendar
Conversation By when
Performance Planning Documented by 30th April
Ongoing Coaching and At the end of each Project
Feedback throughout the year
Performance Assessment August - September
Pay and Reorganization October
Career and Development October - As and when
Planning required
Performance Management Tools
 360 Degree approach
 Uses 5 point rating scale
 Performance Development Aspects::

 EOPAR
 Score Card Quadrants ( Financial,client,talent

and Build for future Goals)

 10-11 Competencies
Six Conversation Model for Appraisal
 Set short term and long term goals
 Evaluation of Performance By TL/Unit

Manager
 Feedback through PMS form (Online)
 Responses are discussed and consolidated by

the concerned manager

 Assessment Conversation
 Rewards and Recognization
Analysis
Conclusion

 Employees are satisfied with the PMS at

Hewitt.
 Employees are not very engaged and planning

to switch their jobs.

 Employees need more non financial rewards.
Recommendation
 In the online self assessment questionnaire 4
points rating scale should be used in spite of
5 points rating scale.
 Non financial rewards must be provided.
THANKYO
U