Professional Documents
Culture Documents
Managing Human
Resource Systems
workers
Highly competitive environment for workers
hired
How do you hire and retain a qualified
workforce?
transaction processing
employee self-service
decision support systems
Advertising
Employee referrals
Walk-ins
Outside organizations
Employment services
Special events
Internet job sites
Conducting After
the the
interview interview
Adapted from Exhibit 13.8
Work Sample
Tests
Assessment Centres
Structured Interviews
Reactions
Learning
Behaviour
Results
Sharing performance
feedback
valuable employees
©2004 by Nelson, a division of Thomson Canada Limited
42
Employee Turnover
Participated in stay-school
programs
Recruited across Canada
retain workers
In 2001 received 17,000 résumés
©2004 by Nelson, a division of Thomson Canada Limited
44