Evalueserve: Showcase of Business Model

Innovation

8th February 2007

© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential

Evalueserve – Delivering customised global research and
analysis
 EVS is a professional services (KPO) company that provides customised research and
analytics services to leading edge companies worldwide.
 EVS has five synergistic competencies – Investment Research, Business Research, Intellectual
Property, Data & Financial Analytics, and Market Research.
 EVS Professionals are highly qualified individuals – Mostly MBAs, Engineers, MDs, Lawyers,
Chartered Accountants, Scientists, Architects, etc.

EVS Value Proposition

Quality Global Coverage Custom/Cost Effective

→ Attention to detail in every element
of Client interaction
→ Disciplined project management
and communication
→ Accurate & insightful analysis
→ Extensive research infrastructure
→ Operation centers in India, China
and Chile
→ Multi language capabilities (50+)
→ Research conducted in North
America, South America, Asia
Pacific and EMEA
→ Local “in country” support
→ 5 x 24 coverage
→ Fraction of traditional cost
→ 100% customized projects
→ Multi industry experience
(10,000+ completed projects)
→ Highly scalable/rapid response
→ Flexible working relationship
(ORC/On Demand/Hybrid)

Slide 2
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Pioneers in innovation: Created a new business segment –
Knowledge Process Outsourcing (KPO)
Alok Aggarwal
→ Chairman
→ Ph.D., Johns Hopkins
→ B.Tech. (Elec.), IIT Delhi
→ Ex-Director of IBM
Research Division (16
years, US/India)
Marc Vollenweider
→ CEO
→ MBA, INSEAD
→ Masters in
Telecommunications
Engineering, ETH Zurich
→ Ex-Partner at McKinsey
 EVS was one of the 1st third party
provider of research and analytics
services from India serving the global
markets
 EVS helped define and popularize this
industry
 EVS business model allowed the dis-
aggregation of the knowledge value
chain
 Areas never outsourced traditionally
now offshored
 EVS business model enables more
innovation for end clients – specially
SMEs
 Allows new service product creation
Slide 3
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Evalueserve has experienced positive company growth
across multiple dimensions
Dec ‘00: Founded
Jan ’01: Profitable
2001 2.9 Million
Commenced India Operations from year
Jul ’01: 1 Research
First major Client signed up Hours
2002 Mar ’02:
Achieved Profitability
10,000
Dec ’02:
Projects
100 Professionals; 50 Clients
2003
Dec ’03:
240 Professionals; 200 Clients 1000+
2004 clients
Dec ’04:
400 Professionals; 500 Clients
2005 Sept ’05:
Commenced China Operations 290000+
Dec ’05: Researc
800 Professionals; 800 Clients h hours
2006 Oct ’06:
1400+ Professionals; 1000+ Clients
Nov ’06:
Commenced Chile Operations

Slide 4
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Differentiating itself from the realm of traditional
offshoring models
We coined the term KPO (Knowledge Process Outsourcing) – shifting the focus
to business expertise from process expertise, involving advanced analytical
skills, technical skills and decisive judgement

Evalueserve is
currently the
Unique combination of synergistic skills set built
largest provider of
into the organisational structure
KPO services in
the world
 1400+ research
analysts
Customised client relationship models to meet unique
 Three research
requirements of clients
centres in India,
China and Chile

A global delivery platform backed by a pool of  1000+ leading

clients across the
intellectual think tank and worldwide client
globe
engagement network
 30+ client
executives

Slide 5
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Unique combination of synergistic skills set built into
the organisational structure

Investment Research

Data and Financial

Business Research
Analytics
Synerg
y

IP + Analytics =
IR + BR =
Correlation between
Diversification Strategy +
Financial Performance
Target Scouting + Valuation
and Innovation

Intellectual Property Market Research

IR + MR = BR + IP + IR =
Validation of Projections through Value-chain Patent Filing + Business Plan + Valuation
Surveys for VC
Slide 6
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Customised client relationship models to meet unique
requirements of clients
Each of our relationships are customized to address the unique requirements of our Clients.
We support three types of Project Models:
 Offshore Research Centre (ORC): Dedicated team – customized infrastructure & methodology -
full time for a specific Client.
 On-Demand: Highly scalable analyst teams to address Client on-demand research requirements.
 Hybrid: Full time ORC to support base analyst requirements – supplemented with On-Demand
teams to address requirement “spikes”.

Annual Load Profile

On Demand
Fulltime Employees (FTE)
50 to 100

+
ORC

Dedicated
Terms/
5 to 50

Multiple Offshore
projects Research
Pilot ”Get to Centre
“Pass know each (ORC)
the test” other” ”Ramp up”
1

Jan Mar May Jul Sep Nov Jan

Months
Slide 7
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Disaggregating the value chain in high value knowledge
services

EVS helps in re-defining the “core” business areas for clients

EVS acts as a catalyst for innovation
EVS helps redefine traditional business models within research

80 percent time saving for the client

90
Hours

100

10
10

Without R&DFirms With R&A Firms

External Research
Client Coordination
Client Research

Slide 8
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
EVS Global Delivery Platform provides long-term
sustainable cost benefit to clients: Example

Client Operations

EVS Operations

Research Scope

Slide 9
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
A global delivery platform backed by a pool of intellectual
think tank and worldwide client engagement network

North America Europe

• Dr. Alok Aggarwal, Chairman, CA • Marc Vollenweider, CEO, AT

• Robert G. Daigle, VP Marketing & • Mike Taylor, Sales Director , UK

Sales, ME • Reinhard Lorek, Sales Director, CH
• David E. Cooley, Sales Director, CT • Amie Stark, UK
• Andrew Adelson, Sales Director, MA • Natalie Carrick, UK
• Mangesh Patnaik, Washington DC • Ollie Snelling, UK
• George Sawyer, CA • Oliver Gilly, UK
• Mahesh Bhatia, CA • Tony Davies, UK
• Marty Perelstein, CA • Paul Barrett, UK China Research Centre
• Patrick Tobin, NY • Prajeet Patel, Nordics • Sumeet Chander, Shanghai
• Ryan Maurer, FL • Tomas Backman, Nordics
• Rick McGlone, FL • Hedda P Moller, Benelux
• Sumathi Pundit, Ont., Canada • Heik Zatterstrom, Benelux
• Jean Francois Lengelle, FR Asia-Pacific
• Urs Dommann, CH • Daniel Sadhu, Sales
South America
• Felix Vogler, AU Director, SG
• José Edson Bacellar, SP
• Daniel Wald, AU
India Research Centre • Ajay Varma, AU
• Ashish Gupta, COO, Gurgaon
• Mann Yim, HK

Chile Research Centre

• Mohit Srivastava, Valparaiso

Slide 10
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Serving diverse clients in different industry verticals
across the globe
Automotive

Financial Services
100+ Fortune 1000 Companies
Asia-Pacific Energy and Utilities

Chemicals

Europe, Middle East Consumer Goods

and Africa
Retail

Life Sciences
200+ Research, Consulting and
Latin America and Law Firms Information
the Caribbean Technology

Manufacturing

North America Media and

Entertainment

800+ Small and Medium Business Telecommunication

Logistics and
Transportation
Slide 11
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Our clients have recognized and applauded our
professionalism and service quality
“…EVS is the finest professional
services organization I have worked
with in my 40 years in business.”
“…by leveraging EVS, we have seen
significant cost savings and
improvement in delivery time to our
Clients. This is a dependable company,
responsive to our needs…”
“…I was very pleased with the work, I
have referred you to several patent
attorneys at my firm.”
“…The Interaction in this long – term
project was very pleasant working
virtually posed no problems at all.”
“…You exceeded our expectations in
each area. We truly appreciate your
clarity, professionalism and devoted
organizational management”
“Your proposals and reports are (in my
opinion) second to none.”
“…Always a pleasure working with the
EVS team, always thoroughly
professional, I look forward to working
on many more projects together.”
“…The EVS team was well organized and
operated in a highly disciplined manner”
“…Wonderful job on this project thanks
you for being flexible and finishing on
time (even under pressure).”
“I was impressed with the speed, follow
up, and value of deliverables. I will
recommend evalueserve to many of my
collaborators”
Slide 12
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
Evalueserve has received prestigious accolades for its
performance and business practices
“More Americans finding challenge and EVS Awards & Recognitions
opportunity in India” -Monterey Herald
9th November 2006
Red Herring Top 100 Asia Awards
“Westerners outsourcing themselves”
-Chicago Tribune
7th November 2006

“The source on outsourcing”

-Harvard Law Bulletin ISO 27001 certification
6th November 2006

“NEA to Invest $150M in India”

-Red Herring
26th October 2006
Deloitte Technology Fast 50 India
Fast 500 APAC 2006 Program
“America Ventures Into India”
-Legal Times (Law.Com)
13th October 2006

“Banks turn to India for finance analysts” HR Excellence Award – Amity

-The Australian News
20th September 2006 International
Slide 13
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
EVS is the largest pure-play research and analytics firm

Business Investment Market Intellectual Data

Research Research Research Property Analytics

Evalueserve
WNS

Pipal Research Irevna

Rocsearch Progeon

Copal Partners Adeventity

Office Tiger Accenture Adventity Intellivate Inductis

Value Notes Amba Research Exevo Pangea3 MarketRx

• Largest - Present across all synergistic service lines

• Focused - Pure play research and analytics with no BPO or IT operations
• Customized - Healthy mix of on-demand and dedicated teams
• Diversified – Good geographical mix of revenues
Slide 14
© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential
 Thank You…

© Evalueserve, 2006. All Rights Reserved - Privileged and Confidential