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Frequently Asked
Questions
How do I apply for a vacancy?
• In order to apply to a vacancy, you must:
1. Register,
2. Complete the Personal History Profile(PHP),
3. Go to the vacancy list,
4. Select the vacancy of interest,
5. Submit your application for the vacancy selected.

How do I register?
• Click on "Register as a User". You will be asked to enter information, including
Email address, User Name, Password and Password Hint. Be sure to remember
your User Name and Password. You need this information to login in the future
and to complete the Personal History Profile (PHP) so that you can apply for a
vacancy. If you currently work, or have previously worked, for a United Nations
Organization or Agency, you will be asked additional questions, which may give
you preference for a vacancy.
• After you have successfully registered, your User Account will be created and
your "My UN" page will be displayed.

What if I forget my Password?


• On the Login page, click on "Forgot your Password". Your Password Hint will be
emailed to the email address you provided, when you registered. Choose a
Password Hint that will let you recall your Password.

Can I update my User Account after I have registered?


• Yes. Click on "View/Edit User Account" in your "My UN" page.

What is "My UN" page?


• "My UN" page is a page that is displayed once you have registered or logged in.
This is a personal identification page where you can View/Edit your Personal
History Profile (PHP) and View/Edit your User Account

Do I need to register or login to view vacancy?


• No. You can just click on Vacancies to view them.

Do I need to apply for a particular vacancy?


• Yes. You need to submit your Personal History Profile (PHP) for a particular
vacancy to ensure that your candidacy be evaluated against the post in which
you are interested.

For how many vacancies can I apply?


• It is up to each candidate to review the responsibilities, competencies and
qualifications required for a particular vacancy, before making a decision to
apply for an advertised post. Hasty decision to apply for a vacancy, for which
you are clearly not qualified, might reflect on your credibility.

Can I submit a general application?


• No. We do not consider general applications. Only applications for advertised
vacancies are evaluated.

What is a Personal History Profile (PHP)?


• A Personal History Profile (PHP) is a special online resume, consisting of
questions about you. It includes General information, Address, Relations,
Education, Employment, Languages and References Page. It is used to evaluate
your suitability for a vacancy, as well as for administrative purposes in case you
are selected to work with the UN.

How do I create or complete my Personal History Profile (PHP)?


• After you register or login, your “My UN” page will be displayed. Click on
“Edit/View Personal History Profile”. The General information page will then be
displayed. Answer all the required questions, those marked with an asterisk (*),
from the General information, Address, Relations, Education, Employment,
Languages and References pages.

Is my Personal History Profile (PHP) information kept confidential?


• Yes. Private information provided to the United Nations on this site will not be
shared with any outside organization without the user's express permission and
will not be used for any commercial purpose.

How do I get to the General Information page?


• When you click on "Edit/View Personal History Profile" from your "My UN" page,
the General Information page will be displayed. Click on the Tab corresponding to
the page you want to edit.

Do I have to answer all the Personal History Profile (PHP) questions in one session?
• No. You can save the information you entered and return at a later time to finish
your Personal History Profile (PHP) by logging in, using your User Name and
Password, which you created when you registered. Remember to save every 15
minutes or you will be logged-out and lose the inputted information.

Do I have to fill out a new Personal History Profile (PHP), if I wish to apply for another
vacancy?
• No. Your Personal History Profile (PHP) is saved. Once it is completed, you can
use it to apply for another vacancy.

Can I update my Personal History Profile (PHP) to apply for a new vacancy?
• Yes. Whenever you apply for a vacancy, a snapshot of your current Personal
History Profile (PHP) is attached to that vacancy. If you update your current
Personal History Profile (PHP), the new Updated Profile will be attached to the
next vacancy for which you apply.

I cannot apply on-line. What is the problem?


• There may be several reasons. Please check the following:
○ Did you complete all the required fields marked with an asterix (*)?
○ Did you save each page before proceeding to another? Once you save a
page, information on the page will be saved even if you lose the Internet
connection. You can start again from where you left off.
○ Do you have the appropriate browser setting? Please note that the
following browser versions are required:
 Netscape 6.0 (or higher)
 Internet Explorer 5.5 with Service pack 2
 Internet Explorer 6.0 or higher

If you still cannot apply online, please download the Personal History Form (Click
here to download the form) in the Word format and submit it to the appropriate
e-mail address or fax number indicated in the paragraph 4 under “How to apply”
on the Vacancy Announcement. This is, however, not a recommended procedure
as it slows down the selection process.

My mother tongue is not listed, what should I do?


• Since we cannot list all the languages in the world, we would recommend that
you use the Personal History Profile (PHP) form as best as you can, indicating
perhaps a language you know best, other than your mother tongue.

What should I do if I cannot find my field of work?


• If you do not find the exact answer to question #13 of the General Information
page, “What is your preferred field of work?”, you can indicate “professional,
managerial & technical specialists for which no job family exists”, and explain
your field of activity in more detail under the “Employment” page.

I cannot provide the complete information pertaining to my employment history


(under employment). Can the space in that field be increased?
• No. The space allotted to each position occupied should be fully adequate (over
20 lines per field). Applicants are encouraged to list their duties and
achievements in a clear and concise manner.

How do I know if I possess the right skills for applying to a language post?
• To know more about the “Language Examination”, please click here:
http://www.un.org/Depts/OHRM/examin/exam.htm

How do I know of I possess the right skills for applying to a post in the General
Service category?
• Candidates interested in obtaining a position in the General Service category,
such as secretarial and clerical positions, Word processing, accounting and
statistical positions must have successfully passed the required relevant test(s)
before they may be considered for recruitment. A high school diploma or
equivalent is required. Those who are successful in the test are considered for
available vacancies. Please note that success in the test(s) does not guarantee
an offer of employment, it only ensures consideration as vacancies arise.
Recruitment of General Service posts is on local basis, that is, from the duty
station in which the particular office is located. The appointment is limited to the
duty station indicated on the vacancy announcement. For additional information
concerning recruitment in New York, write to General Service Staffing Section,
Room DC1-0200, United Nations, New York, NY 10017 or visit the office on
Wednesdays between 10 :00 and noon to make an appointment. You could also
send an email to gsapplications@un.org

Who are the “candidates who have passed a competitive examination”?


• To know more about the “National Competitive Examination” (NCE), please click
here http://www.un.org/french/depts/OHRM/examin/exam.htm.
To know more about the “Language Examination” please click here
• http://www.un.org/french/depts/OHRM/examin/exam.htm

I cannot find any vacancy for Internships. Do you have an Internship Programme?
• To know more about the “Internship Programme” please click here:
http://www.un.org/Depts/OHRM/examin/internsh/intern.htm

I cannot find any vacancy for Volunteers. Do you have a Volunteer Programme?
• To know more about the “Volunteer Programme” please click her:
http://www.unvolunteers.org.

What are the steps in the recruitment process? How can I know the status of my
application?
• Candidates who apply on-line will receive an automatic reply stating the
following: [This is an automatic email from the United Nations, Office of Human
Resources Management confirming your application for the following vacancy..].
Only candidates who are seriously being considered for a post are contacted for
an interview. Interviewed candidates will normally be advised of the outcome of
the selection process after a period of about four weeks. At all times, candidates
may view the status of the vacancies they have applied for by clicking on «
Application history » in their « My UN » account.

Do I have to pay an application, processing, interviewing or training fee?


• NO. The United Nations does not charge a fee at any stage of the
recruitment process (application, interview meeting, processing,
training or any other fees). The United Nations does not concern itself
with information on bank accounts. .

For general inquiries or technical support on applying online please contact us at estaffing@un.org.
Please describe in detail the problem you encountered as well as what you were trying to do. The
more information you can provide the better we can assist you.
How to apply
The United Nations shall place no restrictions on the eligibility of men and women to
participate in any capacity and under conditions of equality in its principal and subsidiary
organs. (Charter of the United Nations - Chapter 3, article 8).
English and French are the two working languages of the United Nations Secretariat. The United
Nations Secretariat is a non-smoking environment.
PLEASE NOTE THAT APPLICATIONS RECEIVED AFTER THE DEADLINE WILL
NOT BE ACCEPTED.
All applicants are strongly encouraged to apply online as soon as possible after the vacancy has
been posted and well before the deadline stated in the vacancy announcement. Because
applications submitted by United Nations (UN) staff members are considered first, provided the
eligibility requirements set out in ST/AI/2006/3 are met and the application is submitted in a
timely fashion, staff members should apply within 15-day or 30-day mark.
Online applications will be acknowledged where an email address has been provided. If you do
not receive an e-mail acknowledgement within 24 hours of submission, your application may not
have been received. In such cases, please go to “My UN” page and check the status of your
application by clicking on “View Application History”, and resubmit the application, if
necessary.
1. To start the application process, applicants are required to register by opening a "My UN"
account. Go to Login, and Register as a User. Fill in the form and choose a User Name
and Password.

2. After opening the account, applicants may apply for vacancies using the Personal History
Profile (PHP) provided. Once the PHP has been completed for a particular vacancy, it can
be saved and used for future applications. The PHP may be up-dated, when necessary, for
future applications.

3. In completing the PHP, please note that all fields marked with an asterisk must be
completed.

4. UN staff members must submit scanned copies of their two latest Performance Appraisal
System (PAS) reports at the time of application to the appropriate Human Resources
Office (HRO)/Personnel Office (PO) to the email address below, clearly indicating the
vacancy announcement number. In case you have no access to the digitizing equipment,
please submit hard copies of the two latest PAS reposts to the relevant HRO/PO via fax.
For general inquiries or technical support on applying online please contact us
at estaffing@un.org. Please describe in detail the problem you encountered as well as what you
were trying to do. The more information you can provide the better we can assist you.

Privacy Policy
The GALAXY system is designed as a full recruitment, job finding and career management Web
site for the United Nations Secretariat.
Your privacy, and the privacy of all registered users of the GALAXY is important to us. We take
every precaution to protect your personal information.
In connection with your use of our site, we ask for and collect information from and about you
such as your name, email and postal addresses, education and work history, etc. As part of our
services, you are required to complete an online personal history form through which we collect
basic candidate profile information to be stored online with us. All of our users' information is
restricted to our offices.
As a matter of policy, we do not collect any information about you of which you are not aware.
You can access your personal information by logging into your account in GALAXY. Once
there, you can update, modify or delete your personal information.
We do not collect personal information, passwords, or other details to be used for other than their
intended purpose. We do not sell or share your personal information with any other organization
or entity.
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS
(APPLICATION, INTERVIEW MEETING, PROCESSING, TRAINING OR ANY OTHER FEES). THE UNITED
NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON BANK ACCOUNTS.

Your GALAXY account containing your personal information is password protected. Only third
parties that login with your password can access your account.
Please remember that you play a valuable part in security as well. Your password to access your
GALAXY account, which you select at registration, should never be shared with anyone and
should be changed frequently. And, after you have finished using our Site, you should logout and
exit your browser so that no unauthorized persons can use our Site with your name and
GALAXY account information.
Users who provide this personal information should recognize that by voluntarily displaying
their personal information that information can potentially be collected and taken by you or by
us. "Perfect security" does not exist on the Internet. We cannot ensure or warrant the security of
any information you transmit to us, and you transmit such information at your own risk.
Private information provided to the United Nations on this site will not be shared with any
outside organization without the user's express permission and will not be used for any
commercial purpose.
Because the service depends on the exchange of accurate and timely information, we will make
every effort to keep the vacancy announcements and other information up to date. We depend on
you doing the same with the information that you provide to us. We reserve the right to close
your account in GALAXY if it contains inaccurate or inappropriate information. We will purge
old information from the system in accordance with schedules.
Being customer oriented, we may occasionally ask you to participate in surveys to gauge the
value and effectiveness of our services and to seek your advice on improving the service.
Participation in such surveys is voluntary.

For general inquiries or technical support on applying online please contact us


at estaffing@un.org. Please describe in detail the problem you encountered as well
as what you were trying to do. The more information you can provide the better we
can assist you.

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