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  • Customer Satisfaction of BSNL

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    Royal Projects
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    This document discusses a study on customer satisfaction of BSNL products. The study focused on performance appraisal through Six Sigma in the service industry. It examines how Six Sigma was used to improve processes and reduce defects to enhance customer satisfaction levels for BSNL products and services.

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    This document discusses a study on customer satisfaction of BSNL products. The study focused on performance appraisal through Six Sigma in the service industry. It examines how Six Sigma was used to improve processes and reduce defects to enhance customer satisfaction levels for BSNL products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    299 views1 page

    Customer Satisfaction of BSNL

    Uploaded by

    Royal Projects
    This document discusses a study on customer satisfaction of BSNL products. The study focused on performance appraisal through Six Sigma in the service industry. It examines how Six Sigma was used to improve processes and reduce defects to enhance customer satisfaction levels for BSNL products and services.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

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