INTERVIEWING IN NURSING

DAYANG ANNIE ABANG NARUDIN

Learning outcome
After the session the students will be able to : List the processes of interviewing Explain every process of interviewing

Introduction
Interviewing in nursing is an important procedure and is controlled. The interview has its specific objectives. It is an effective method to collect and to give information and advice. Another function is to get the respond from the client regarding the problem. Interviewing also can be done on the client or the individual who is significant for the client.

interviewing
Process of Interviewing Preparatory Introductory During Termination

Preparation for Interviewing

Objective of interviewing-Identify the objective or the purpose and the information need to be collected. Respondent- study the background of the respondent: i.who? ii.language? iii.background of social culture?

Preparation
Appointment for interview: i.Date ii.Time iii.Place

Preparation
Setting interview i.Private( isolated place so that the respondent can answer freely.) ii. Quite. Minimum disractions iii.Good ventilation. iv.Both comfortable v.Suitable distance(18 in-4 feet),no barrier face to face. vi.Confidentiality

Beginning of interviewing
Wish the respondent with respect. Shake hand if necessary Smile with friendly facial expression Welcome the present of the respondent. Address the respondent with proper title such as Mr. Madam, Miss. Introduce yourself, designation and your task. Explain the purpose of interviewing and the time to be taken. Request the respondent to give cooperation

During the interviewing

Asking question - list out the question in order. - ask question clearly, short and easy to understand. - ask question in depth - ask question one by one - ask relevant question - avoid asking question with no answer. - Encourage respondent talk using therapeutic communication technique such as reflecting,clarification,open-ended questions empathy and so forth.

During interviewing
Effective and active listening Make observation- especially non verbal communication and other cues that can give information related to respondent health status and health problems. Observe facial expression, eye movement, gestures etc. Describe what had had been observed,not opinion. Always check data.

End of interviewing
Recheck data incase any information missing. Do not make conclusion or judgement of the respondent. Summarize for respondent the current problem or the problems which contribute to the existing functional behaviour. Information collected or shared with respondent is confidential. Observe confidentiality. Thanks the client on the cooperation that he has given throughout the interview Observe punctuality.

INFORMATION REQUIRED DURING INTERVIEW

Demographic information (personal data) name, sex, age, race, date of birth, address, religion, marital status, occupation and language. Personal health history-Had suffered from any type of sickness that had, admission to the ward and any operation.

Information Required During Interview

Family health history-The acute or chronic diseases that the family member had. Immunisation Check immunisation record, any exposer to the infectious diseases. Allergy to the drugs-drugs,food or environment.

Information required during interview

Current medication-taking of drugs as prescribed by doctor or bought from the pharmacy, traditional medication practice, consumption of alcohol, smoking or cafein. Socio cultural history- Home and neighbourhood environment, religious beliefs, cultural values,customs and personal behaviour. Daily activity of living-lifestyles, food, exercise and hobby. Related information

Types of data
Subjective data Data collected from the respondent during the interview suh as the feeling or opinion of the respondent Objective data Data can be seen by seeing and can be measured (quantitative). This data can be collected through phisical examination, laboratory investigations and diagnosis

Source of information
Primary source-the patient or significant person for the patient.Example:family member (if patient unable to talk or give information.) Secondary source: Doctor or other health professional, medical records etc.

Interviewing
Summary Interviewing in nursing had three processes; i. Preparation ii. Beginning iii. During iv.End of interviewing