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Table Of Contents

About This Document
Audience
Organization
Read Me First
Getting Started
Overview
Cisco SPA932 Attendant Console
Network Configurations
Cisco SPA9000 Voice System
Cisco Unified Communications 500 Series for Small Business
The Cisco Unified Communications 500 Series for Small Business is an affordable
Other SIP IP PBX Call Control Systems
Prerequisites
Upgrading Firmware
Determining the Current Firmware Version
Determining Your IP Address
Downloading the Firmware
Installing the Firmware (SPA9X2)
Installing the Firmware (SPA525G)
Installing the Firmware (WIP310)
Using the Web Administration User Interface
Understanding Administrator and User Views
Accessing Administrative Options
Understanding Basic and Advanced Views
Using the Web Administration Tabs
Roadmap to Web UI Features
Viewing Phone Information
Configuring Lines
Shared Line Appearances
Configuring a Line
Configuring Shared Line Appearance
Assigning Busy Lamp Field, Call Pickup, and Speed Dial
Functions to Unused Lines on a SPA525G, SPA962 or
Configuring Unused Line Keys for Call Park on the SPA525G
(MetaSwitch)
Configuring Unused Line Keys to Access Services
Configuring Line Key LED Patterns (SPA9X2/525G only)
Configuring Extensions
Configuring Phone Information and Display Settings
Configuring the Phone Name
Configuring Voice Mail
Customizing the Startup Screen
Changing the Display Background (SPA942/962/525G)
Configuring the Screen Saver
To configure the screen saver:
Configuring the Phone Display Menu Color Settings (SPA962
Configuring the LCD Contrast
Configuring Back Light Settings (SPA525G)
Configuring Linksys Key System Parameters
Enabling Call Features
Enabling Anonymous Call and Caller ID Blocking
Enabling Automatic Call Distribution (ACD)
Enabling Call Back
Enabling Call Park and Call Pickup
Enabling Call Transfer and Call Forwarding
Enabling Call Waiting
Enabling Conferencing
Enabling Dial Assistance
Enabling Do Not Disturb
Enabling the Missed Call Shortcut
Logging Missed Calls (SPA9X2/SPA525G Only)
Enabling Paging (Intercom)
Enabling Secure Call
Enabling Service Announcements
Configuring Phone Features
Configuring the Message Waiting Indicator
Configuring Ring Tones
Configuring RSS Newsfeeds on the SPA962/SPA525G Phone
Configuring Traffic Information Settings on the SPA9X2
Configuring Audio Settings
Enabling Wireless (SPA525G only)
Enabling Bluetooth (SPA525G only)
Enabling SMS Messaging
Enabling the Web Server
Configuring Lightweight Directory Access Protocol (LDAP)
Configuring BroadSoft Settings (SPA525G)
Configuring BroadSoft Directory
Configuring Synchronization of Do Not Disturb and Call
Configuring XML Services (SPA525G)
Configuring Music On Hold
Configuring Extension Mobility with a BroadSoft Server
Session Initiation Protocol and Cisco IP Phones
SIP Over TCP
SIP Proxy Redundancy
RFC3311 Support
Configuring SIP
Configuring SIP Parameters
Configuring RTP Parameters
Configuring SDP Payload Types
Configuring SIP Settings for Extensions
Configuring SPCP on the SPA525G
To configure SPCP on the SPA525G:
Network Address Translation (NAT) and Cisco IP Phones
NAT Mapping with Session Border Controller
NAT Mapping with SIP-ALG Router
Configuring NAT Mapping with a Static IP Address
Configuring NAT Mapping with STUN
Determining Whether the Router Uses Symmetric or
Asymmetric NAT
Configuring Security, Quality, and Network
Features
•“Setting Security Features” section on page115
Setting Security Features
•“SIP Initial INVITE and MWI Challenge” section on page115
SIP Initial INVITE and MWI Challenge
SIP Over TLS
SRTP and Securing Calls
Ensuring Voice Quality
•“Supported Codecs” section on page118
Supported Codecs
Bandwidth Requirements
Factors Affecting Voice Quality
Configuring Voice Codecs
Configuring Domain and Internet Settings
Configuring Restricted Access Domains
Configuring DHCP, Static IP, and PPPoE Information
Setting Optional Network Parameters
Configuring VLAN Settings
Using the IP Phones in a VLAN
Provisioning Basics
Provisioning Capabilities
Provisioning Configuration from Phone Keypad
IP Phone Configuration Profiles
General Purpose Parameters
Sample Configuration File
Upgrading, Resyncing, and Rebooting Phones
Automatic In-House Preprovisioning
Configuration Access Control
Using HTTPS
Server Certificates
Client Certificates
Obtaining a Server Certificate
To obtain a server certificate:
Supplementary Services
Advanced Scripting for Cadences, Call Progress Tones, and
Example 1: Normal Ring
Example 2: Distinctive Ring (short,short,short,long)
Example 1: Dial Tone
Example 3: SIT Tone
Example 1: SIT Tone
Call Progress Tones
Distinctive Ring Patterns
Ring Pattern Notes
Control Timer Values (sec)
Control Timer Value Notes
Configuring Supplementary Services (Star Codes)
Entering Star Code Values
Supplementary Services (Star Codes)”
section on page153
Activating or Deactivating Supplementary Services
Vertical Service Announcement Codes (SPA 9X2 only)
Vertical Service Announcement Notes
Outbound Call Codec Selection Codes
Outbound Call Codec Selection Notes
Using a Dial Plan
Miscellaneous Parameters
DTMF Notes
Localizing Your IP Phone
Managing the Time and Date
Configuring Daylight Savings Time
Selecting a Display Language
Creating a Dictionary Server Script
Configuring the SPA932 Attendant Console
SPA932 Features
Setting Up the SPA932 Attendant Console
To set up the SPA932 attendant console:
Configuring the SPA9000 for the SPA932
Configuring the BroadSoft Server for the SPA932
Configuring the Asterisk Server for the SPA932
Configuring the SPA932
“Unit/Key Configuration Scripts” section on page179
Unit/Key Configuration Scripts
BroadSoft Busy Lamp Field Auto-Configuration (SPA525G)” section on
page182
Configuring BroadSoft Busy Lamp Field Auto-Configuration
(SPA525G)
SPA932 Parameter Notes
Monitoring the SPA932
SPA932 Unit Monitoring Notes
Creating an LED Script
LED Script Examples
LED Pattern
Info Tab
System Information
Product Information
Phone Status
Ext Status
Line/Call Status
Downloaded Ring Tone
System Tab
System Configuration
Internet Connection Type and Static IP Settings
PPPoE Settings
Optional Network Configuration
SIP Parameters
SIP Timer Values (sec)
Response Status Code Handling
RTP Parameters
SDP Payload Types
NAT Support Parameters
Linksys Key System Parameters
Provisioning Tab
Regional Tab
Vertical Service Activation Codes
Vertical Service Announcement Codes
Time (SPA525G Only)
Language (SPA525G only)
Miscellaneous
Phone Tab
Line Key
Miscellaneous Line Key Settings
Line Key LED Pattern
Ring Tone (SPA9X2/SPA525G)
Ring Tone (WIP310)
Auto Input Gain (dB)
Extension Mobility
BroadSoft Settings (SPA525G)
XML Services (SPA525G)
Lightweight Directory Access Protocol (LDAP) Corporate
Directory Search
Ext Tab
General
Share Line Appearance
NAT Settings
Network Settings
SIP Settings
Call Feature Settings
Proxy and Registration
Subscriber Information
Audio Configuration
Dial Plan
Speed Dial
Web Information Service Settings (SPA962/SPA525G)
Traffic Service Information Settings (SPA962)
Screen (SPA525G)
Phone GUI Menu Color Settings (SPA962 only)
932 Tab (SPA962/SPA525G only)
SPA525G-Specific Tabs
Bluetooth (SPA525G)
Personal Address Book
Speed Dials
Firmware Upgrade
Where to Go From Here
Related Documentation
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Spa Wip Admin

Spa Wip Admin

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Published by: Wilsson Dubon on Oct 11, 2011
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