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Night auditing

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Presented by: Gurminder Preet Singh


4/29/12

during the night. to edit is responsible for Click He Master subtitle style most of the work of the reception including other activities which are required to be completed during the night duty.
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NIGHT DUTY The work of the night receptionist starts

THE MAIN DUTIES & RESPONSIBILITIES OF THE NIGHT FRONT OFFICE STAFF ARE:

1.

To take handover from the outgoing person.


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4/29/12

THE MAIN DUTIES & RESPONSIBILITIES OF THE NIGHT FRONT OFFICE STAFF ARE:

10. Switch off extra lights of


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4/29/12

Night auditing
Night audit: the control process whereby the financial activity of guests accounts is maintained and balanced on a daily basis Night auditor: the person who balances the daily financial transactions of guests who have used hotel services, may acts as a desk clerk for the night shift, Click to edit Master subtitle style and communicates with the controller Night Auditing: demonstrates the importance of producing an accurate summary of the financial transactions that occur in a hotel on any given day. The components of the night Audit includes posting room and tax charges, assembling guest charges and payments, reconciling departmental financial 4/29/12

Night auditing procedure


Check Current Status. Check out expected arrival on screen and print. Do a bucket check against your computer print out. Follow up any discrepancies. Check for pre-registration. Check expected departures. Should be 0 before Click to edit Master subtitle style continuing. Check the interfaces for the Telephone and Movies to see that they are operational. Do a printout of charges and put in check-out drawer. Count your cash. Shortages are the clerks responsibility. Post incoming functions to the board in the lobby.
4/29/12

Night auditing procedure


Check for incoming reservations. Provide guest with all promotional information on check-out. Any rooms checking in after your audit will be recorded on the new day sheet. Also record the room numbers and times on the Housekeepers Click to edit Master subtitle style Report. Prepare a wake call Sheet, for the new day. Check wake-up calls that have been entered onto the system against the telephone record sheet. Do a wake-up call audit from the telephone system.
4/29/12

Night auditing procedure


Leave the work area neat and organized. Do your deposit and put it in the safe. Date for the new day. Count the petty cash if you have made change during the shift. Click to edit Master subtitle style Key audit to be done every night. Complete the Daily Log listing all exceptional occurrences.

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