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November 27, 2010 Professor Andrew Morrissey Executive Director Executive MBA Program University of Ottawa 1350 Sparks

St., Suite 725 Ottawa, ON, K1P 1C4 Dear Professor Morrissey: Please allow me to introduce the bearer of this letter, Ms. Catherine Nasslund. Catherine is the architect that I spoke to you about last week when we talked on the phone. As I explained, I am working on a feasibility study for one of the university programs here in Montreal that is considering the development of an Executive Management Training Centre. Part of my study involves having to estimate the possible fit-up costs for the proposed new centre. The client is intent on making sure they get a "state-of-the-art" executive training facility. Naturally I thought of my alma mater at the Ottawa U. Executive MBA Center, as the perfect example as to how it's done. As we discussed, if you would be kind enough to have one of your staff members spend about one hour giving Catherine a tour of your facilities there, I would very much appreciate it. Catherine tells me that it is important that she take the tour when the classroom and case rooms will not be in use, since she will need to take various measurements. As you suggested, Catherine contacted Sharon Hudson of your staff to make sure that she would be traveling there at a time when it would be possible to do everything she needs to do. Thanks so much Professor Morrissey. I really appreciate your co-operation on this matter. All the best,

David Cameron, M.B.A. Senior Consultant

August 12, 2006 Mr. Brent Collinson Senior Buyer Office-Tech Furnishings Inc. 4830 Kimbark Ave. Chicago, IL 60635

Dear Mr. Collinson: The purpose of this letter is to briefly introduce myself as Dynatek's new Sales Representative, Business Accounts. I very recently joined the company and am taking over your account from Jack Winters who has moved on to other challenges in this industry. I have just completed Dynatek's management orientation program and am now keen to meet face-to-face with all of my key customers. Accordingly, as a first step in my customer familiarization process, I would like to meet with you personally, for about an hour or so, to discuss Office-Tech's needs and concerns. At the same time I would also like to take that opportunity to briefly review Dynatek's latest offering of products and services. To set up a meeting for this at your convenience, I propose to call your office by the end of this week. It is my hope that we will be able to arrange to meet at your offices before the end of the month. As your new Dynatek Business Account Representative I believe that my paramount concern is how both Dynatek Inc. and I can better serve Office-Tech Furnishings Inc. I look forward to meeting with you and learning more about your company in the near future.

Sincerely,

Jim O'Malley Senior Sales Representative

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