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Marketing

MARKETING

Objectives To understand and appreciate the concept of marketing in theory and practice To evaluate the environment of marketing and develop a feasible marketing plan (process) To understand and apply the STP of marketing (segmentation, targeting, positioning) To have an elementary knowledge of consumer behavior & product Management To understand and appreciate the concept of marketing strategy formulation and implementation

Topics 1. Introduction to Marketing 2. Marketing Process 3. Marketing Environment 4. Segmentation 5. Targeting, Positioning 6. Range building & different values 7. Marketing Strategy 8. Marketing & CRM 9. Management systems & processes 10. Business Processes & customer support

FDDI-Kolkata

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