Professional Documents
Culture Documents
SUBJECT CREDITS 3
1
Outline the process required to develop marketing strategies, and
describe the nature of key strategic decisions Make the students aware
of the major aspects of the planning and controlling of marketing
operations Demonstrate how some of the analytical models and
techniques be applied to marketing planning and control to produce
superior marketing performance Develop highly sensitive
AIMS environmental monitoring systems that are capable of identifying
trends, opportunities and threats at a very early stage Develop an
organizational structure and managerial mindset that leads the
organization to respond quickly and cleverly.
2
The pedagogy for this course includes:
• lectures on concepts in class
APPROACH TO
LEARNING • discussion of contemporary industry trends
• analysis of case studies to understand ‘best practices’ field
project(s) to develop problem-solving skills
ASSESSMENT STRATEGY
3
level and functional level
Strategic mistakes and organizational failure
Segmentation, targeting, and positioning strategies
Segmentation tools, measuring effectiveness of target segments and
V perceptual mapping
Emotional segmenting and price-benefit position maps
Branding strategies
VI Complex nature of brands, branding and functionality, brand equity
and brand architecture, the brand wheel, the latest brand thinking
Relational and sustainability strategies Relationship marketing in the
VII B2C context, CRM, competitive advantage, customer experience
management,
Product innovation and development strategies Disruptive business
VIII models – products and technologies, horizons of growth, innovation
models, customization
Service marketing strategies
IX Service experience and service quality, operational efficiency an
profitability, differentiation and competitive advantage
Pricing and distribution
Pricing and strategic options, online pricing, pricing strategy
X implementation
distribution, multi-channel marketing
meeting of price and distribution strategies
Marketing communications
XI Theoretical roots, MARCOMS Strategic process, media strategy,
operations and frequency
E – marketing strategies
XII E-markets,, navigation, IIDC Strategic process, Communities and
global issues
Social and ethical strategies
Firm and its role in society, environmental/green marketing, virtue
matrix, new social compact
XIII
Strategy implementation, control, and metrics Implementation,
budget, control, organization, metrics, financial measures, market share
and customer equity
Recommended Resources
Essential Textbook
West, Douglas; Ford John; Ibrahim Essam; Strategic Marketing : Creating Competitive
Advantage; Second Edition; India Edition; OXFORD University Press
Reference Books
5. Kotler, Keller, Koshy and Jha, Marketing Management, Pearson Publications
6. Subash C Jain, Marketing Strategy, Planning, Implementation, and Control, Cengage
Learning
7. Richard M S Wilson and Colin Gilligan (2011) Strategic Marketing Management: Planning,
4
Implementation and Control, 3rd Edition, Elsevier
8. Anderson & Vincze, Strategic Marketing, 2nd Edition, Biztantra Publications
Recommended Journals:
Journal of Marketing
Journal of Strategic Marketing
Journal of Relationship Marketing
Case Folio
Global Business Review
IIMB Management Review
Indian Journal of Marketing
Asian Journal of Management Cases
Useful research resources on internet:
www.mckinseyquartely.com
http://knowledge.wharton.upenn.edu/india/