Professional Documents
Culture Documents
Environment
Global Operations
Organisation Size
Structural Design
Organisation goals
Technology
Fig 14-1 Cummings & Worley (1997)
Structural Design
Traditional Structures s Functional Departments s Self-contained units s Matrix Structures Emerging Structures s Process Based s Network Organisation
Downsizing
Reducing the size of the organisation by: s Voluntary departures s Early Retirement s Natural attrition s Redeployment s Outsourcing s Delayering
Steps in Downsizng
s s
Clarify the Organisations Stategy (why does the organisation want to do it?) Assess downsizing options and make relevant choices Implement changes
Implementing Changes
s s
Top-down Identify and target specific areas of inefficiency Any actions must be linked to organisation strategy Address the needs for both the survivors and those who leave Follow through with growth plans
Example
Results of Downsizing
The final success of downsizing efforts depends on how effectively the intervention is applied. (Cummings and Worley, 1997)
Reengineering
Seeks to transform how organisations traditionally produce and deliver goods and services.
Reengineering
s
s s
Needs and wants of customers Simplify - combine or eliminate pick out the best in current practice Do not be constrained by the because we do Find the natural order Assume the work gets done right the first time Listen to the people who do the work
s s
Redesign structure Jobs become more multidimensional Controlling -> empowering Shift performance measures and compensation from activities to results Adopt a flatter structure
Example