Hotel Pre-Opening Check List

Agustinus Agus Purwanto
Hotel Pre‐opening Checklist
Bali Hospitality Professional Services ‐ agustinus.aguspurwanto@ehotelier.com
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Task Name Duration Actual Finish Followed Up By:
No.
Start Date Finish Date
1 ADMINITRATION & GENERAL 146 days

2 Controls 60 days
3 Insurance 22 days
4 Determine Insurance Needs 5 days
5 Research Insurance Providers 10 days
6 Select Insurance Provider(s) 5 days
7 Ensure insurance is activited
Ensure insurance is activited 2 days
8 Purchasing & Receiving 30 days
9 Implement purchase order system 30 days
10 Develop Inventory Management Reports 10 days
11 Payroll 10 days
12 Establish payroll procedures 10 days
13 S.O.P's 30 days
14 Develop A & G S.O.P's 30 days
15 Accounting Manual 30 days
16 Establish hotel credit policy and procedures 30 days
17 Develop internal forms 30 days
18 Set up Cash Deposit Procedures 30 days
19 Banking 10 days
20 Set‐up bank accounts 5 days
21 Set‐up credit card agreement 10 days
22 Obtain licenses and permits 60 days
23 Liquor License 60 days
24 Business License 30 days
25 Environmental Permit 30 days
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No.
26 Sales Tax Permit 30 days
27 Third Party Agreements 116 days
28 Leases 116 days
29 Retail 116 days
30 Develop Standards of Performance 10 days
31 Develop RFP 1 days
32 Release RFP
Release RFP 10 days
33 RFP Deadline 45 days
34 Lesee Selected 10 days
35 Lease executed 30 days
36 Employee Orientation 10 days
37 F & B 116 days
38 Develop Standards of Performance 10 days
40 Release RFP 10 days
42 Lesee Selected 10 days
43 Lease executed 30 days
44 Employee Orientation 10 days
45 Financial Reporting 30 days
46 Daily Revenue Report 5 days
47 Daily Labor Report 5 days
48 Period Financial Statements 10 days
49 Peiod Ending Management Report 30 days
50 Planning 90 days
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Line
No.
51 Proforma 30 days
52 Annual Strategic Plan 30 days
53 Complete First Year Operating Budget 30 days
54 Complete Pre‐opening Budget 30 days
55 Develop forecasting program 30 days
56 3 days Forecast (Rooms) 5 days
57 10 days Forecast (Rooms and F & B)
10 days Forecast (Rooms and F & B) 5 days
58 Weekly Forecast (Total Property) 30 days
59 I.T 146 days
60 Manual Back Up ‐ S.O.P's 66 days
61 Timekeeping System 10 days
62 Telephone System 10 days
63 Simplex 10 days
64 Payroll System 10 days
65 OCV 10 days
66 Back Office System 10 days
67 Sales & Reservation System 10 days
68 PMS 10 days
69 POS 10 days
70 System 146 days
71 PMS 146 days
73 Develop Business Process 10 days
74 Determine Workstation: Amount and Location 5 days
75 Determine Budget 5 days
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Line
No.
78 System Selected 5 days
79 System Specifications Determined 5 days
80 System Installed & Tested 75 days
81 System Training 10 days
82 POS 146 days
93 Keylock System 146 days
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Line
No.

104 Back Office System 146 days
107 Determine Workstation: Amount and Location
Determine Workstation: Amount and Location 5 days
115 Entertainment System 146 days
116 Television 146 days
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Line
No.

127 Music 146 days
132 Release RFP
Release RFP 1 days
138 Timekeeping System 146 days
149 Telephone System 146 days
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Line
No.

157 System Specifications Determined
System Specifications Determined 5 days
160 Connectivity (Guest & Admin) 146 days
171 Group/Catering Sales Management System 146 days
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Line
No.

182 Secondary System
Secondary System 146 days
193 Develop comment card/guest feedback program 45 days
194 Determine survey sources/review sample 15 days
195 Develop comment forms 5 days
196 Develop survey procedures / system 30 days
197 Print comment cards / forms 25 days
198 Printed Materials 30 days
199 Bussiness Cards 30 days
200 Payment Voucher 30 days
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Line
No.
201 Petty Cash Voucher 30 days

202 Purchase Request 30 days
203 Human Resources 145 days
204 Staffing 130 days
205 Organization 30 days
206 Develop Organization Chart 30 days
207 Develop Staffing Guide
Develop Staffing Guide 30 days
208 Develop Hiring Schedule 18 days
209 Customize Position "Must" List 5 days
210 Customize Position Job Description 5 days
211 Develop Incentive Plans 30 days
212 Leadership Team 30 days
213 Sales Managers/Reservation Sales Agents 30 days
214 Managers 10 days
215 Employees 10 days
216 Develop reward/recognition programs for hourly employees 30 days
217 Recruitment 130 days
218 Management 130 days
219 Hire Senior Management Team 130 days
220 Select Search Firm(s) 10 days
221 General Manager 120 days
222 Director of Operations 90 days
223 Director of Room 90 days
224 Director of FB 90 days
225 Spa Director 90 days
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No.
226 Hotel Controller 90 days

227 Chief Engineer 90 days
228 Revenue Manager 90 days
229 Director of Human Resources 90 days
230 Director of Sales & Marketing 90 days
231 Hire Department Head 70 days
232 Select Search Firm(s)
Select Search Firm(s) 10 days
233 Purchasing Manager 60 days
234 Front Office Manager 60 days
235 Executive Housekepeer 60 days
236 Food & Beverage Operation Manager 60 days
237 Banquet Manager 60 days
238 Beverage Manager 60 days
239 Executive Chef 60 days
240 Spa Manager 60 days
241 Accounting Manager 60 days
242 Hire Junior Managers 60 days
243 Rooms 60 days
244 Assistant Front Office Manager 30 days
245 Guest Service Manager 30 days
246 Chief Concierge 30 days
247 Assistant Executive Housekeeper 30 days
248 F & B 60 days
249 Banquet Manager 30 days
250 Restaurant Manager 30 days
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No.
251 Dining Room Chef 30 days

252 Banquet Chef 30 days
253 Garde Manger 30 days
254 Demi Chef 30 days
255 Pastry Chef 30 days
256 A & G 30 days
257 Night Manager
Night Manager 30 days
258 A & S 30 days
259 Reservation Manager 30 days
260 Sales & Marketing 60 days
261 Director of Catering 60 days
262 Senior Sales Manager 60 days
263 Executive Meeting Manager 60 days
264 Catering Assistant 60 days
265 Conference Service Manager 60 days
266 Hire Supervisors 30 days
267 Rooms 30 days
268 Front Office Supervisor 30 days
269 Housekeeping / Floor Supervisor 30 days
270 Housekeeping / Turndown 30 days
271 Housekeeping / Night 30 days
272 Bell Captain 30 days
273 Chief Concierge 30 days
274 Reservation Sales Coordinator 30 days
275 Food & Beverage 30 days
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No.
276 Dining Room Supervisor 30 days

277 Maitre De 30 days
278 Room Service Captain 30 days
279 Banquet Captain 30 days
280 Beverage Supervisor 30 days
281 Cafetaria Supervisor 30 days
282 Head Houseperson (Banquet)
Head Houseperson (Banquet) 30 days
283 A & G 30 days
284 Executive Administration Assistant 30 days
285 Accounting 30 days
286 Credit Suoervisor 30 days
287 Lead Night Auditor 30 days
288 Security 30 days
289 Security Supervisor 30 days
290 Engineering 30 days
291 Engineering Supervisor 30 days
292 Engineering Administrative Assistant 30 days
293 Spa 30 days
294 Spa Supervisor 30 days
295 Ranking File 30 days
296 Room 30 days
297 Front Office 30 days
298 Guest Service Agent (GSA) 30 days
299 Telephone Operator 30 days
300 Bell Attendant 30 days
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No.
301 Door Attendant 30 days

302 Driver 30 days
303 Valet Office Attendant 30 days
304 Valet 30 days
305 Concierge 30 days
306 Night GSA/Night Auditor 30 days
307 Housekeeping 30 days
308 Room Attendant 30 days
309 Housekeeping Clerk 30 days
310 House Person 30 days
311 Floor Care Attendant 30 days
312 Public Area attendant 30 days
313 Turndown Attendant 30 days
314 Night Cleaner 30 days
315 Uniform Attendant 30 days
316 Laundry 30 days
317 Laundry Attendant 30 days
318 F & B 30 days
319 Casual Restaurant 30 days
320 AM Host/Hostess 30 days
321 AM Server 30 days
322 AM DRA 30 days
323 PM Host/Hostess 30 days
324 PM Server 30 days
325 PM DRA 30 days
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No.
326 Fine Dining Restaurant 45 days

327 Sommelier 45 days
328 Waiter 30 days
329 DRA 30 days
330 Host/Hostess 30 days
331 Back Waiter 30 days
332 Aftenoon Tea
Aftenoon Tea 30 days
333 Runner 30 days
334 Server 30 days
335 Culinary 30 days
336 Banquet Cook 30 days
337 Preparation Cook 30 days
338 Pantry Cook 30 days
339 Pastry Cook 30 days
340 Demi Cook 30 days
341 AM Cook 30 days
342 PM Cook 30 days
343 Banquet Cook 30 days
344 Cafetaria Attendant 30 days
345 Buffet Attendant 30 days
346 Beverage 30 days
347 Bartender 30 days
348 Barback 30 days
349 Cocktail Server 30 days
350 Banquet 30 days
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Line
No.
351 Server 30 days

352 Houseperson 30 days
353 Temporary Staff 30 days
354 In‐Room Dining 30 days
355 Server 30 days
356 Coordinator 30 days
357 Spa 30 days
358 Receptionist 30 days
359 Therapists 30 days
360 Engineering 30 days
361 Engineer I 30 days
362 Engineer II 30 days
363 Engineer III 30 days
364 HVAC 30 days
365 Painter 30 days
366 Preventive Maintenance Technitian 30 days
367 A & G 30 days
369 Security Officer 30 days
370 Security Office Attendant 30 days
371 Accounting 30 days
372 Night Auditor 30 days
373 Account Payable 30 days
374 Account Receivable 30 days
375 General Cashier 30 days
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Line
No.
376 Payroll/Benefits 30 days

377 Income Auditor 30 days
378 Purchaser 30 days
379 Reciving / Storeroom Clerk 30 days
380 A & S 30 days
381 Catering Administrative Assistant 30 days
382 Sales Administrative Assistant
Sales Administrative Assistant 30 days
383 Reservations 30 days
384 Reservations Sales Agent 30 days
385 SOP's 60 days
386 Discipline/House Rules 30 days
387 Vacation 30 days
388 Evaluation and Merit Increase 30 days
389 Attendance 30 days
390 Leave of Absence 30 days
391 Report in Pay/On‐Call 30 days
392 Dress Code 30 days
393 Uniform/Badge/Material/Equipment Issue 30 days
394 Flowers for ill or Deceased Family Members 30 days
395 Bereavement 30 days
396 Jury Duty 30 days
397 MOD 30 days
398 Pay Plicy 30 days
399 Education Assistance 30 days
400 Holiday Policy 30 days
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No.
401 Sexual Harassment 30 days

402 International Acceptable Manner 30 days
403 Employment of Relatives 30 days
404 Associate Status 30 days
405 Employee Requisition 30 days
406 Job Posting/Internal Transfer Procedure 30 days
407 Termination 30 days
408 Lay‐off/Recall 30 days
409 Bridge of Service 30 days
410 Hours of Work 30 days
411 Time Clocks/Time Keeping 30 days
412 Solicitation 30 days
413 Associate Liasions 30 days
414 Military Leave 30 days
415 Worker's Compensation Leave 30 days
416 FMLA Leave 30 days
417 Personal Leave 30 days
418 Email/Vmail 30 days
419 School Leave 30 days
420 Computer Equipment 30 days
421 Confidentiality 30 days
422 Reward & Recognition Program 30 days
423 Incorporate Parent Company SOP's 30 days
424 Develop MDSD Books/Procedures 30 days
425 Develop Internal HR Related Forms 30 days
TIME CONTROL
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No.
426 Training 145 days

427 Service 145 days
428 Develop Service Standard Philosophy 5 days
429 Purchase Standards Manual 30 days
430 Customize Standard Manual 30 days
431 Develop Service Standard by Department/Position 30 days
432 Develop Job Skill Training by Department
Develop Job Skill Training by Department 30 days
433 Develop associate handbook 30 days
434 Sales and Catering Training 70 days
435 Develop Sales Training Program 20 days
436 Conduct Sales Training Program 20 days
437 Develop Catering Training Program 20 days
438 Conduct Catering Training Program 20 days
439 Management Training 40 days
440 Company Orientation 30 days
441 Interview/Recruitment Training 30 days
442 Team Building/ Building an Effective Team 30 days
443 Train the Trainer (Skill and Knoledge Training) 30 days
444 Human Resources Procedures 40 days
445 BootCamp 40 days
446 Manager's Role 40 days
447 Active Listening/Effective Communication 40 days
448 Communicating and Gaining Commitment to Standards 30 days
449 Situational Leadership 30 days
450 Effective Coaching 30 days
TIME CONTROL
Line
No.
451 Goal Setting/Performance Standards 30 days

452 Sexual Harrasment 30 days
453 Conflict Resolution 30 days
454 Conducting Effective Meetings 30 days
455 Hotel Policy & Procedures 30 days
456 General Training 30 days
457 Operational skills training
Operational skills training 30 days
458 Life safety, fire and evacuation training 30 days
459 Emergency Procedures 30 days
460 CPR/First Aid 30 days
461 New Hire Orientation 30 days
462 Departmental Orientation 30 days
463 Specific Job Skill Training 30 days
464 Telephone Etiquette/Standards 10 days
465 Sanitation Certification 10 days
466 Responsible Alcohol Service 30 days
467 MOD Program 60 days
468 Develop MOD Manual/SOP's 30 days
469 Conduct MOD Training 30 days
470 Mass Hire 30 days
471 Develop Procedures to Respond to Internal Applications 10 days
472 Letter To Notify Transfers 2 days
473 Develop Recruitment/Advertising Plan 30 days
474 Develop Setup 10 days
475 Solicit Volunteers 10 days
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Line
No.
476 Train Volunteers 5 days

477 Develop System to Process 15 days
478 Develop Modified Interviewing System 5 days
479 Develop Scripts 5 days
480 Procure Pipe/Drape/Equipment 5 days
481 Obtain Service Test Video 15 days
482 Arrange Phone for Credit References
Arrange Phone for Credit References 10 days
483 Spa 90 days
484 Fitness Centre 90 days
485 Select and procure exercise equipment 60 days
486 Develop SOP's 30 days
487 Select and procure Operating Supplies & Equipment 30 days
488 Treatments 60 days
489 Develop Treatment Programs 30 days
491 Select and procure Operating Supplies & Equipment 30 days
492 SOP's 30 days
493 Develop Spa SOP's 30 days
495 Spa Menu 30 days
496 Rooms 105 days
497 SOP's 30 days
498 Develop Rooms Division SOP's 30 days
500 Privacy Please Signs 30 days
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Line
No.
501 Privacy Courtesy Note 30 days

502 Umbrellas 30 days
503 Telephone Pads 30 days
504 Dialing Instructions 30 days
505 Driving Directions 30 days
506 VIP Note Cards/envelopes 30 days
507 Fax Divery Envelopes
Fax Divery Envelopes 30 days
508 Guest Room Note Pad 30 days
509 Valet Laundry Bag 30 days
510 Valet Laundry Price Sheet 30 days
511 Shoe Shine Bag 30 days
512 Shoe Shine Instructions 30 days
513 Activity Calendar 30 days
514 Newsletter 30 days
515 PBX 1 days
516 PBX Cut‐Over from Pre‐opening Office 1 days
517 Guest Services 105 days
518 Develop VIP program 30 days
519 Transportation 103 days
520 Vehicle Acquisition 103 days
521 Finalize Schedule & routes 5 days
522 Review samples/pricing 30 days
523 Order final selection 2 days
524 Receive final selection 60 days
525 Apply logo 5 days
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No.
526 Develop preventive maintenance program 10 days

527 Vehicles in service 1 days
528 Roadwork 40 days
529 Determine route 10 days
530 Evaluate road condition 20 days
531 Make adjusment 10 days
532 Housekeeping 105 days
533 Contract Valet Dry Cleaning Service 105 days
534 Establish quantities and specifications 30 days
535 Compile a list of contractors 10 days
536 Interview contractors 10 days
537 Receive proposals 30 days
538 Award contract 20 days
539 Service Available 5 days
540 Uniform Processing 30 days
541 Develop uniform issuance/storage procedures 30 days
542 F & B 110 days
543 SOP's 30 days
544 Develop F & B Division SOP's 30 days
545 Store Room 40 days
546 Establish Room Location 30 days
547 Develop Organization and Item Storage Locations 5 days
548 Develop Requisition Procedures 5 days
549 Employee Dining Room 56 days
550 Develop Hours of Operation/Staggered Meal Periods 5 days
TIME CONTROL
Line
No.
551 Training of Staff 10 days

552 Fire & Test All Equipments 5 days
553 Area Cleaned 5 days
554 Finalize 20 Days Rotational Menu 5 days
555 Develop Pre Menu Planner 5 days
556 Develop Order Guide 10 days
557 Finalize Any Needed Purchases/Small Wares
Finalize Any Needed Purchases/Small Wares 5 days
558 Outlet Menus 95 days
559 Initial draft prepared 5 days
560 Leadership Team Review 20 days
561 Competitive Review/Analysis 5 days
562 Notes to Chef 5 days
563 New menus prepared 20 days
564 Final Review 10 days
565 Menu Testing 10 days
566 Menu Specs and costing prepared 10 days
567 Menu Discriptions Available for Servers 10 days
568 Dining Room ‐ Table Tops 75 days
569 Centerpiece ‐ PM 75 days
570 Finalize Specifications and Amount 10 days
571 Review Samples 30 days
572 Other Selection 5 days
573 Selection Received 30 days
574 Vase ‐ AM 75 days
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Line
No.

579 S&P Shakers 75 days
582 Other Selection
Other Selection 5 days
584 Sugar ‐ AM 75 days
589 Sugar ‐ AM 75 days
594 Room Service ‐ Table Top 75 days
595 Vase ‐ AM 75 days
TIME CONTROL
Line
No.

605 Sugar 75 days
607 Review Samples
Review Samples 30 days
610 Banquet ‐ Table Top 75 days
611 Centerpiece 75 days
621 Sugar 75 days
TIME CONTROL
Line
No.
626 Creamers 75 days

631 Printed Material 50 days
632 Cocktail Napkins
Cocktail Napkins 30 days
633 Room Service Pick‐Up Cards 30 days
634 Room Service Tray Mat 30 days
635 Glass Cover 30 days
636 Menus 50 days
637 Breakfast 50 days
638 Determine Format 5 days
639 Select Menu Boad 10 days
640 Select Paper 5 days
641 Artwork /Layout 30 days
642 Lunch 50 days
647 Dinner 50 days
TIME CONTROL
Line
No.

652 Wine / Beverage List 50 days
657 Lounge Menu
Lounge Menu 50 days
662 Afternoon Tea Menu 50 days
667 Room Service Menu 50 days
672 Door Knob Breakfast Menu 50 days
TIME CONTROL
Line
No.

677 Mini Baru Menu 50 days
682 F & B Inventories
F & B Inventories 35 days
683 Develop Kitchen par Stock 15 days
684 Develop master beverage/bar stock and wine list 15 days
685 Procure opening F&B inventories 20 days
686 Select purveyors/buying program 20 days
687 Bar Entertaiment 30 days
688 Select and schedule bar entertaiment 30 days
689 Banquet Menus 110 days
690 Initial draft prepared 30 days
691 Director of Catering Review 10 days
692 Competitive Review/Analysis 10 days
693 Notes to Chef 10 days
694 New menus prepared 5 days
695 Final Review 5 days
696 Banquet Menu Testing 10 days
697 Menu specs and costing prepared 20 days
698 Menu Descriptions Available for Servers 10 days
699 O,S & E 185 days
700 ADA Equipment 61 days
TIME CONTROL
Line
No.
701 Finalize items & quantities 15 days

702 Review samples / pricing 20 days
705 Stock 2 days
706 Rooms Linen 112 days
707 Develop bed linen & bath standard
Develop bed linen & bath standard 30 days
711 Wash 2 days
712 Stock 2 days
713 China, Glass & Silver 109 days
714 Finalize service standard & quantities 10 days
718 Wash 2 days
719 Stock 2 days
720 Glassware ‐ Other 109 days
725 Wash 2 days
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Line
No.
726 Stock 2 days

727 F & B Linen 109 days
732 Wash 2 days
733 Stock 2 days
734 Kitchen Smallwares 109 days
739 Wash 2 days
740 Stock 2 days
741 Banquet Equipment 109 days
746 Wash 2 days
747 Stock 2 days
748 Select and procure grand piano 90 days
749 Guest Ice Machines 68 days
TIME CONTROL
Line
No.

753 Stock 2 days
754 F & B Consumable 90 days
757 Order final selection
Order final selection 5 days
759 Stock 5 days
760 Guest Bath Aminities 85 days
765 Stock 10 days
766 Guest Hair Dryer 85 days
771 Stock 10 days
772 Guest Cosmetic Mirrors 85 days
TIME CONTROL
Line
No.

777 Stock 10 days
778 Maintenance Inventory 85 days
782 Receive final selection
Receive final selection 30 days
783 Stock 10 days
784 Maintenance Tools 85 days
789 Stock 10 days
790 Maintenance Equipment 85 days
795 Stock 10 days
796 Housekeeping Equipment 85 days
TIME CONTROL
Line
No.
801 Stock 10 days

802 Housekeeping Guest Consumables 85 days
807 Stock 10 days
808 Housekeeping Cleaning Supplies 85 days
813 Stock 10 days
814 Spa Equipment 85 days
819 Stock 10 days
820 Spa Guest Consumable 85 days
825 Stock 10 days
TIME CONTROL
Line
No.
826 Spa Cleaning Supplies 85 days

831 Stock 10 days
832 Rooms
Rooms Print & Stationary (Registration, key packet, etc)
Print & Stationary (Registration key packet etc) 90 days
833 Guest Services Directory 90 days
835 Develop Conent/Mock‐up 30 days
836 Review Proof 20 days
837 Print final collateral 30 days
838 Key Packet 90 days
843 Develop registration/check‐out system and collateral 90 days
848 Administration/Sales Print &Stationary (paper system) 90 days
TIME CONTROL
Line
No.

853 Uniforms 185 days
855 Develop custom pieces 60 days
856 Review custom samples 10 days
857 Make final selections
Make final selections 10 days
858 Procure custom pieces 60 days
859 Procure stock pieces 30 days
860 Front Office Supplies 42 days
865 Stock 2 days
866 Front Office Equipment 35 days
871 Stock 5 days
872 Administration Supplies 35 days
TIME CONTROL
Line
No.

877 Stock 5 days
878 Shelving 45 days
879 Determine shelving needs 10 days
880 Order shelving 5 days
881 Shelving received 20 days
882 Install shelving
Install shelving 10 days
883 Office Furniture ‐ Back of the House 60 days
884 Develop Furniture Plan 15 days
888 Install 5 days
889 Office Equipment 90 days
890 Hotel Safe 45 days
891 Copy Machines 90 days
893 Review Samples / pricing 30 days
896 Install 5 days
897 Postage Machine 90 days
TIME CONTROL
Line
No.

902 Install 5 days
903 Fax Machine 90 days
908 Install 5 days
909 Computers/Printers 90 days
914 Install 5 days
915 Pool Equipment 90 days
920 Install 5 days
921 Guest Room Safes 90 days
TIME CONTROL
Line
No.
926 Install 5 days

928 Two‐way radios 90 days
933 Install 5 days
934 Monitoring System 90 days
939 Install 5 days
940 Keys 85 days
945 Stanchions 85 days
950 Sales & Marketing 422 days
TIME CONTROL
Line
No.
951 Pre‐opening Sales & Marketing Manual 60 days

952 Marketing Plan 55 days
953 Purpose 5 days
954 Story 10 days
955 Design 10 days
956 Care 10 days
957 Authenticity 10 days
958 Competition Analysis 10 days
959 Pricing Analysis 20 days
960 Spreading The Word 20 days
961 Website/E‐Commerce 10 days
962 Publicity 10 days
963 Promotions 10 days
964 Sales Goals and Action Plans 10 days
965 Revenue Management 75 days
966 Implement group pace report 5 days
967 Implement group evaluator model 5 days
968 Establish stretch goals for Convention Services 5 days
969 Establish group room contribution goals for Sales 5 days
970 Develop daily transient demand by season 5 days
971 Set SST's 5 days
972 Property Management System Training 5 days
973 Set restrictions in PMS 5 days
974 Implement Rate Codes in the PMS 5 days
975 Enter Rates into the PMS 5 days
TIME CONTROL
Line
No.
976 Develop Merchandising Meeting Agenda 5 days

977 Develop daily/weekly/monthly Reporting 5 days
978 Develop forecasting system (daily, weekly, monthly, annual) 5 days
979 Develop Selling Strategy Calendar 5 days
980 Set Initial Selling Strategies 5 days
981 Reservations 37 days
982 Guest Letters
Guest Letters 25 days
983 Complete Basic Confirmation Letters 15 days
984 Complete Current Package Confirmation Letters 5 days
985 Create Insert with Cancellation/Change Policy 5 days
986 Gift Certificates 33 days
987 Develop Gift Certificate Options 3 days
989 On‐Hold Message 20 days
990 Complete On‐Hold Message Recording 10 days
991 Install On‐Hold Message 10 days
992 Pre‐opening Callers and Drop In's 37 days
993 Phone Line Allocation 10 days
995 Develop Telephone Scripting 7 days
996 Staff Training 30 days
998 Select Third Party Sales Training Program 30 days
999 Schedule Training 5 days
1000 Packaging 50 days
TIME CONTROL
Line
No.
1001 Evaluate Valley Periods and Need Areas 30 days

1002 Develop Packages 10 days
1003 Develop Schedule For Package Roll Outs 10 days
1004 Names 12 days
1005 Conduct Area/Suite Naming Exercise 10 days
1006 Add to Fact Sheet 2 days
1007 Select AV Provider
Select AV Provider 110 days
1008 Determine scope of work 30 days
1009 Compile list of bidders and interview 10 days
1010 Receive Proposals 30 days
1011 Award contract 10 days
1012 Develop AV Service Brochure 30 days
1013 SOP's Office Organization 60 days
1014 Develop sales proposals & contracts 30 days
1015 Implement Account Coverage Program 30 days
1016 Contract shopping service for Sales Managers 30 days
1017 Develop repeat guest program 60 days
1018 Direct Sales (Pre‐opening) 70 days
1019 Complete Catering Blitz of CBD 30 days
1020 Complete Business Travel Blitz of BCD 60 days
1021 Leisure Individual 70 days
1022 Identify direct mail/e‐mail databases for leisure markets 60 days
1023 Initiate direct mail/e‐mail campaign 10 days
1024 Spreading The Word 420 days
1025 Image/Brand 92 days
TIME CONTROL
Line
No.
1026 Conduct Image/Brand Exercise 2 days

1027 Develop Positioning Statement 10 days
1028 Develop Tag Lines 10 days
1029 Develop Logo(s) 60 days
1030 Develop Graphics Standards Manual 30 days
1031 Advertising 400 days
1032 Develop advertising/media plan by market segment
Develop advertising/media plan by market segment 30 days
1033 Create Advertising 90 days
1034 Media buys 30 days
1035 Establish Tracking Mechanism for Advertising Campaign 30 days
1036 Launch Advertising Campaign 30 days
1037 Establish Listings in Directories 60 days
1038 Develop in‐room TV Promotion Video 120 days
1039 Establish local yellow pages line listing 30 days
1040 Evaluate potential of co‐op Advertising 30 days
1041 Affiliations 90 days
1042 Determine Need (Mobil, AAA, Prefered, LHW, etc) 30 days
1043 Coordinate Inspections 60 days
1044 Establish Lodging Association Membership 30 days
1045 Establish Restaurant Association Membership 30 days
1046 Establish Chamber Membership 30 days
1047 Sales Collateral 170 days
1048 Develop facilities guide/presentation folder 60 days
1049 Develop Pre‐opening Brochures 90 days
1050 Develop Permanent Brochures 90 days
TIME CONTROL
Line
No.
1051 Develop Spa Brochures 60 days

1052 Develop ancillary sales collateral/stationary 45 days
1053 Develop Press Kit 45 days
1054 Develop Property Maps 45 days
1055 Develop Key Card Design 45 days
1056 Develop Tariff Cards 30 days
1057 Photography/Video 80 days
1058 Coordinate photo shoot for permanent brouchures 30 days
1059 Photo shoot 10 days
1060 Photography available 20 days
1061 Video Shoot 10 days
1062 Video Available 30 days
1063 Public Relations 336 days
1064 Hire PR Firm 45 days
1065 Develop Media Kit 165 days
1066 Write the Story 30 days
1067 Develop hotel fact sheet 5 days
1068 Develop Bio's 10 days
1069 Select Photography 5 days
1070 Solicit Editorials 30 days
1071 Develop Media Visit Schedule 30 days
1072 Develop community/regional partnerships (Arts, Film, etc) 60 days
1073 Establish listing/contract with local organization (Chamber) 30 days
1074 Soft‐opening PR Activities 211 days
1075 Establish Pre‐opening Date 2 days
TIME CONTROL
Line
No.
1076 Gifts 95 days

1077 Select Client/VIP Gifts 20 days
1078 Procure Client/VIP Gifts 30 days
1079 Select Staff/Management Gifts 20 days
1080 Procure Staff/Management Gifts 30 days
1081 Contruction Party 205 days
1082 Determine list of attendees
Determine list of attendees 20 days
1083 Determine Date 10 days
1084 Develop Invitation 20 days
1085 Develop Invitation lists 25 days
1086 Mail Invitations 5 days
1087 Detail events 70 days
1088 Develop Program 10 days
1089 Budget 5 days
1090 Staffing Needs 5 days
1091 Parking and Transportation 5 days
1092 Floral and Decorations 5 days
1093 Entertaiment 20 days
1094 Photography 10 days
1095 F&B 60 days
1096 Develop Menu 20 days
1097 Procure Food 20 days
1098 Procure Beverage 20 days
1099 Develop Aminities 20 days
1100 Procure Rentals 20 days
TIME CONTROL
Line
No.
1101 Pre‐opening Receptions 170 days

1102 Determine list of target groups 20 days
1103 Determine Dates 10 days
1107 Detail events
Detail events
1109 Budget 5 days
1112 Floral and Decorations 5 days
1115 F&B 60 days
1121 Media Breakfast/Party 210 days
1123 Determine Dates 25 days
TIME CONTROL
Line
No.

1129 Budget 5 days
1132 Floral and Decorations
Floral and Decorations 5 days
1135 F&B 60 days
1141 Trial Visits 30 days
1142 Management/Staff Overnights for Testing 10 days
1143 Friends & Family Overnights 10 days
1144 VIP Overnights 10 days
1145 Grand Opening 335 days
1146 Hotel Opening Date 30 days
1148 Determine Date 120 days
1150 Develop Invitation Lists 30 days
TIME CONTROL
Line
No.

1154 Budget 5 days
1157 Floral and Decorations
Floral and Decorations 5 days
1159 Develop Ancillary Activities for Guests 30 days
1160 Procure Off‐site Lodging 30 days
1162 F&B 60 days
1168 On‐line Reservations 50 days
1169 Reservations Sales Agents Training 30 days
1170 Develop On‐line reservation web page 30 days
1171 Load revenue management information (set selling strategies) 20 days
1172 Develop PMS configuration documentation 10 days
1173 Website 67 days
1174 Research Web Hosting 10 days
1175 Select Web Host 2 days
TIME CONTROL
Line
No.
1176 Design Web Pages 30 days

1177 Test & Feedback 20 days
1178 Load For Public Use 5 days
1179 Packages 80 days
1180 Leisure 80 days
1181 Determine need dates 10 days
1182 Determine target audience
Determine target audience 10 days
1183 Develop package 10 days
1184 Develop package collateral/purchase advertising 45 days
1185 Launch package advertising 5 days
1186 Tour Group 80 days
1188 Determine target audience 10 days
1192 Wedding 80 days
1194 Determine target audience 10 days
1198 Repair & Maintenance 120 days
1200 Maintenance Performed Courtesy Note 30 days
TIME CONTROL
Line
No.
1201 Cleaning Chemicals 55 days

1202 Select warewashing and housekeeping chemical supplier 45 days
1203 Install warewashing and housekeeping chemical equipment 10 days
1204 Domestic Water 30 days
1205 Determine water treatment for central plant 30 days
1206 Preventive Maintenance Programs 30 days
1207 Develop room preventive maintenance program
Develop room preventive maintenance program 30 days
1208 Developpublic areas preventive maintenance program 30 days
1209 Develop equipment preventive maintenance program 30 days
1210 Develop chiller. KWH, gas and watertemp/pressure & meter logs 30 days
1211 Safety 60 days
1212 Ensure fire extinguisers are in place 10 days
1213 Develop Safety Committee 60 days
1214 Model Rooms 120 days
1215 Coordinate move of model rooms 120 days
1216 Repair Response System 60 days
1217 Develop work order system 20 days
1218 Research and Procure Work Order Software 60 days
1220 Guest Key Card System Training 20 days
1221 Television/Movies Training 20 days
1222 Mechanical/HVAC Training 20 days
1223 Guestroom PM Program Training 20 days
1224 Public Areas PM Program Training 20 days
1225 Building Management System Training 20 days
TIME CONTROL
Line
No.
1226 Signage 45 days

1227 Select and procure interior signage 45 days
1228 Select and procure exterior signage 45 days
1229 Pre‐opening offices 50 days
1230 Locate and Prepare pre‐opening offices 30 days
1231 Relocate Pre‐opening Offices to Hotel 20 days
1232 Develop MOD Manual
Develop MOD Manual 75 days
1233 Develop risk management manual/evacuation plan 45 days
1234 Obtain fire department approval of fire/evacuation plan 30 days
1235 MSD Sheets 30 days
1236 Compile MSD Sheets for all Chemical 30 days
1237 Construction/Building Preparation 82 days
1238 Kitchen 25 days
1239 Subtantial completion 2 days
1240 Punch 10 days
1241 Submit Punch list to Chef, Dir. F&B for comments 2 days
1242 Punch list items corrected 10 days
1243 Equipment commissioning complete 20 days
1244 Area cleaned 5 days
1245 Restaurant 25 days
1247 Punch 10 days
TIME CONTROL
Line
No.

1252 Meeting Space 25 days
1254 Punch 10 days
1257 Equipment commissioning complete
Equipment commissioning complete 20 days
1259 Lounge/Bar 25 days
1261 Punch 10 days
1266 Shops 77 days
1268 Punch 30 days
1271 Lobby 77 days
1273 Punch 30 days
TIME CONTROL
Line
No.
1276 Guestroom Punch 77 days

1277 Pool Villa 77 days
1279 Punch 30 days
1282 Premium Deluxe Room
Premium Deluxe Room 77 days
1284 Punch 30 days
1287 Deluxe Room 77 days
1289 Punch 30 days
1292 Spa 77 days
1294 Punch 30 days
1297 Building Exterior 77 days
1299 Punch 30 days
TIME CONTROL
Line
No.

1302 Landscaping 77 days
1304 Punch 30 days
1307 Back Of The House
Back ‐ Of ‐ The House 77 days
1309 Punch 30 days
1312 Uniform Room 77 days
1314 Punch 30 days
1317 Administrative/Front Office 77 days
1319 Punch 30 days
1322 F, F & E Installation 27 days
1323 Guestrooms 11 days
1324 Pool Villa 5 days
1325 Premium Deluxe Room 5 days
TIME CONTROL
Line
No.
1326 Deluxe Room 5 days

1327 Spa 5 days
1328 Treatment Areas 5 days
1329 Fitness Center 5 days
1330 F & B 5 days
1331 Lounge/Bar 5 days
1332 Meeting Space
Meeting Space 5 days
1333 Restaurant 5 days
1334 Public Areas 5 days
1335 Lobby 5 days
1336 Shops 5 days
1337 Back ‐ Of ‐ The House 10 days
1338 Administrative Offices 5 days
1339 Kitchen/Enginnering/Housekeeping 10 days
1340 Testing/Documentation 42 days
1341 All Areas Substantially Complete 2 days
1342 Verify proper operation of all Life Safety equipment/systems 10 days
1343 TCO 2 days
1344 CO 30 days
1345 Obtain "As Built" plans 30 days
1346 Obtain all warranties and equipment information 30 days
1347 Environmental/Recycling 50 days
1348 Research Sources and Options 20 days
1350 Contract Maintenance and Service Agreements 70 days
TIME CONTROL
Line
No.
1351 Rodent and Pest Control 70 days

1353 Receive Bids 30 days
1354 Award Contract 10 days
1355 Indoor Plants 70 days
1357 Receive Bids
Receive Bids 30 days
1359 Indoor Floral 70 days
1363 Landscaping 70 days
1367 Waste Removal 70 days
1371 Mechanical 70 days
1375 Life Safety 70 days
TIME CONTROL
Line
No.

1379 Secure Background Music 92 days
1380 Design Received 2 days
1381 Design Approved 10 days
1382 Receive Bids
Receive Bids 30 days
1383 Contract Awarded 20 days
1384 Service installed and tested 30 days
9

Hotel Pre-Opening Check List

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Hotel Pre-Opening Check List

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Agustinus Agus Purwanto

1 ADMINITRATION & GENERAL 146 days

101 System Specifications Determined 5 days

126 System Training 10 days

151 Develop Business Process 10 days

176 Release RFP 1 days

201 Petty Cash Voucher 30 days

226 Hotel Controller 90 days

251 Dining Room Chef 30 days

276 Dining Room Supervisor 30 days

301 Door Attendant 30 days

326 Fine Dining Restaurant 45 days

351 Server 30 days

376 Payroll/Benefits 30 days

401 Sexual Harassment 30 days

426 Training 145 days

451 Goal Setting/Performance Standards 30 days

476 Train Volunteers 5 days

501 Privacy Courtesy Note 30 days

526 Develop preventive maintenance program 10 days

551 Training of Staff 10 days

576 Review Samples 30 days

601 Finalize Specifications and Amount 10 days

626 Creamers 75 days

651 Artwork /Layout 30 days

676 Artwork /Layout 30 days

701 Finalize items & quantities 15 days

726 Stock 2 days

751 Order final selection 5 days

776 Receive final selection 30 days

801 Stock 10 days

826 Spa Cleaning Supplies 85 days

851 Review Proof 20 days

876 Receive final selection 10 days

901 Receive final selection 30 days

926 Install 5 days

951 Pre‐opening Sales & Marketing Manual 60 days

976 Develop Merchandising Meeting Agenda 5 days

1001 Evaluate Valley Periods and Need Areas 30 days

1026 Conduct Image/Brand Exercise 2 days

1051 Develop Spa Brochures 60 days

1076 Gifts 95 days

1101 Pre‐opening Receptions 170 days

1126 Mail Invitations 5 days

1151 Mail Invitations 5 days

1176 Design Web Pages 30 days

1201 Cleaning Chemicals 55 days

1226 Signage 45 days

1251 Area cleaned 5 days

1276 Guestroom Punch 77 days

1301 Area cleaned 15 days

1326 Deluxe Room 5 days

1351 Rodent and Pest Control 70 days

1376 Develop RFP 30 days

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